Programming Assistant Jobs in Durham, NH (NOW HIRING)

Student and Academic Support (45%)

• Support undergraduate and graduate students throughout their academic lifecycle, including admissions support, orientation, registration, advising preparation, scholarship administration, teaching assistant appointments, intent-to-graduate processing, and thesis/dissertation defenses.

• Maintain student records and files in university systems.

• Coordinate graduate student seminars, orientations, and student communications.

• Manage advising and pre-registration processes, including database maintenance and monitoring completion of departmental requirements.

• Process petitions, exemption forms, and graduate school documentation.

• Support prospective student visits, departmental tours, recruitment activities, and student success initiatives.

• Provide support for senior design/capstone projects, including purchasing, communication, and project coordination.

Faculty and Research Support (30%)

• Serve as an administrative contact for Mechanical Engineering and IAM.

• Assist with the coordination of departmental and institute meetings, seminars, workshops, conferences, and special events.

• Manage room reservations, scheduling requests, catering, parking requests, visitor logistics, and event documentation.

• Assist with budget tracking, procurement processes, purchasing card documentation, reimbursements, and financial recordkeeping.

• Support accreditation, assessment, and reporting activities through data collection and organization.

• Maintain departmental and institute records, databases, and electronic filing systems.

• Assist with website updates, communications, newsletters, and social media activities.

Integrated Applied Mathematics Support (15%)

• Coordinate IAM events, seminars, workshops, and outreach activities.

• Maintain IAM records, communications, and website content.

• Support IAM-affiliated faculty, students, and visitors.

• Assist with institute reporting, scheduling, meeting coordination, and special projects.

• Facilitate communication among IAM participants, university units, and external partners.

Administrative Services and Customer Support (10%)

• Provide front-line service to students, faculty, staff, alumni, and visitors.

• Respond to inquiries and resolve routine administrative issues independently.

• Maintain office procedures and documentation.

• Perform other administrative duties as assigned in support of departmental and institute operations.

Requirements

Minimum Acceptable Education & Experience:

• High school diploma or equivalent and three years of office experience; or specialized training, higher education, or any equivalent combination of education and experience totaling three years.

• Experience supporting academic, administrative, or professional office operations.

• Experience using office productivity software, databases, spreadsheets, and enterprise information systems.

Knowledge, Skills & Abilities:

• Strong customer service and interpersonal skills.

• Excellent written and verbal communication skills.

• Demonstrated organizational skills and attention to detail.

• Ability to manage multiple priorities and deadlines simultaneously.

• Ability to work independently while exercising sound judgment.

• Ability to establish and maintain effective working relationships with students, faculty, staff, administrators, and external constituents.

• Proficiency with Microsoft Office applications and web-based software systems.

• Experience with database management, record keeping, and document preparation.

• Ability to handle confidential information with discretion.

• Strong problem-solving and analytical skills.

Other Requirements:

• Ability to occasionally work evenings or weekends in support of departmental and institute events.

Preferred Qualifications:

• Associate's or Bachelor's degree.

• Experience in higher education administration.

• Experience with Banner, Workday, EMS, Canvas, or similar enterprise systems.

• Experience supporting graduate programs, research activities, or academic departments.

• Experience maintaining websites and social media platforms.

• Experience supporting events, workshops, conferences, or outreach activities.