Position OverviewProvide front-line orientation, guidance, and customer service to all Summit Experience participants (Scouts and Scouters), creating an high-adventure experience that will be remembered for a lifetime.Key ResponsibilitiesDirectly supervise, coach, and counsel the Summit Experience team to ensure guests have a safe and fun experienceCommunicate with guests and staff to ensure quality experience and implement adjustments based on feedbackProvide formal and informal feedback to Summit Experience staff (performance evaluations)Write end-of-season report, including inventories, recommendations, and department improvementsProvide leadership to and participate in camp-wide activities (campfires, ceremonies, etc.)Model the Scout Oath and Law in daily interactionsMaintain a clean, organized, inspected, neat, and safe work areaPerform additional duties assigned by SBR leadershipAbide by policies and procedures outlined in the SBR staff handbookQualificationsMinimum age: 21+Required: Valid driver license and ability to obtain driving permitRequired: Experience in Scouting and/or outdoor recreationRequired: National Camping School Resident Camp/Program Director card (training provided)Strongly Preferred: Two or more years' leading teams or Summit work experienceWilling to become a registered Scouting America member (includes background screening)Comfortable using Microsoft Teams for daily work-related communicationPhysical & Practical RequirementsAbility to stand, walk, and hike, up to 10 hours daily and ability to lift/move up to 50 poundsComplete the Annual Health and Medical Record, including height/weight guidelinesHousing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 55+Desired TraitsHigh emotional intelligence (such as self/social awareness and team dynamics)Positive and cheerful attitude with a strong customer-service focusAdaptability in a fast-paced environment with ability to learn/develop hard and soft skillsAbility to connect with individuals from diverse age groups, maturity, and backgroundsDesired TraitsHigh-level emotional intelligence (such as self/social awareness and team dynamics)Positive and cheerful attitude with a strong customer-service focusAdaptability in a fast-paced environment with ability to learn/develop hard and soft skillsAbility to connect with individuals from diverse age groups, maturity, and backgroundsAbout the Summit Bechtel ReserveThe Summit Bechtel Reserve (SBR) is a 10,600-acre outdoor adventure and education facility located near New River Gorge National Park in southern West Virginia. As one of Scouting America's National High Adventure Bases, the Summit provides transformative experiences for Scouts and other youth. This is more than a summer job-it's a chance to inspire creativity, build leadership skills, and shape unforgettable experiences for Scouts from across the country. You'll gain valuable teaching, leadership, and teamwork skills while living in one of the nation's most beautiful outdoor settings.