Programmatic Account Manager Jobs in Spokane, WA

Physical Security Solutions Architect

Full Time (40 hours/week) / Exempt

Location: Post Falls, Boise, Kent, or Portland

WHO WE ARE:

MGT + Ednetics is a leading provider of technology and advisory solutions serving state, local and education government agencies (SLED) across the United States. Through client partnerships, MGT + Ednetics’ almost 1,000 employees impact communities for good by managing and securing critical networks, solving complex human capital and fiscal problems, elevating education systems, and advancing equity as a performance imperative. We partner with thousands of agencies as trusted advisors delivering solutions that improve technology, operational and economic performance to help communities thrive.

MGT, originally founded in 1975, initiated an ambitious restart in 2016, broadening the solutions portfolio to provide the most specialized solutions, tackling the most mission-critical problems that live at the top of the public agency leadership agenda. MGT drives over 20% compound annual organic growth and utilizes programmatic mergers and acquisitions to grow capabilities, attract top talent, and accelerate growth scale. Since 2020, MGT has successfully completed 10 acquisitions, driving over 60% compound annual inorganic growth. In 2025, Ednetics, originally founded in 1997, combined with MGT to further advance our community driven solutions.

MGT + Ednetics’ combined celebrate 50+ years in the industry because they attract exceptional talent and empower our team to exceed client expectations as they navigate the dynamic demands of the clients we serve. Hear more about MGT + Ednetics’ culture in the words of our www.mgt.us/careers/.

WHAT YOU’LL DO:

MGT + Ednetics is currently looking to fill a full-time Physical Security Solutions Architect position at one of our Post Falls, ID, Boise, ID, Kent, WA, or Portland, OR locations. The Physical Security Solutions Architect plays a key role in driving interest and engagement around Ednetics’ Physical Security portfolio by delivering innovative, value-driven solutions to current and prospective customers. Leveraging strong technical expertise and industry insight, this role partners closely with Sales, Estimation, and Product teams to design, demonstrate, and position Physical Security solutions that meet customer needs. This is a regional role with a remote work model and regular travel to customer sites, meetings, conferences, and short-term engagements.

In this role, your essential duties and responsibilities are:

• Generate interest and excitement around Ednetics’ Physical Security solutions through solution demonstrations, proof of concepts, and technical presentations.
• Support all aspects of the pre-sale ls and solution design process for the Physical Security line of business.
• Partner with Sales and Estimation teams to design, scope, and quote Physical Security solutions.
• Assist Specialty Systems Estimation by managing and maintaining tools and systems used for solution design and quoting.
• Collaborate with Sales teams, customers, and Product Owners to assess customer needs, evaluate solution fit, and identify new opportunities.
• Travel to customer sites to support requirements gathering, specifications, frameworks, and issue resolution.
• Provide ongoing feedback to the Physical Security Product Owner regarding product capabilities, limitations, and customer expectations.
• Demonstrate Physical Security products and support account managers during customer meetings, trainings, and events.
• Deliver and explain technical components of Physical Security solutions during presentations and engagements.
• Contribute to the development of use cases, case studies, and best-practice documentation for customers.
• Participate in brainstorming and documentation efforts related to new or enhanced Physical Security system features and functionality.
• Provide guidance to the Sales team on the Ednetics Physical Security product portfolio, including market and product requirements.
• Maintain flexibility to travel as needed, with up to 20% in-office presence when not traveling and up to 80% remote work supported by reliable home internet service.

ADA Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WHAT YOU’LL BRING:

• A strong customer-focused mindset, demonstrating professionalism, courtesy, and respect in all interactions.
• Experience supporting pre-sales, customer support, and project scope creation processes.
• Working knowledge of Physical Security systems, including:
• Physical security systems and management
• Intrusion detection systems
• Access control systems
• Network and information systems
• Storage systems and management
• Working knowledge of System Surveyor.
• Basic knowledge of NetSuite and Smartsheet, with the ability to manage projects, track time, and manage cases.
• Strong proficiency in Microsoft Office tools, including Outlook, Word, Visio, and Excel.
• Strong analytical, problem-solving, and organizational skills with high attention to detail.
• A positive, service-oriented attitude with the ability to collaborate across teams.

Education and Experience

• Manufacturer certifications as required and directed by the Director of Sales Engineering.
• Experience supporting managed IT services, including NOC support, maintenance services, data centers, cloud, data storage, unified communications, and collaboration platforms.
• Familiarity with K–12 policies and procedures.

Performance Standards

• Follow Physical Security team best practices and procedures when completing assigned responsibilities.
• Demonstrate an energetic, motivated, and committed work ethic, consistently going above and beyond.
• Consistently meet or exceed pre-sales deadlines and complete assigned tasks reliably.

Certificates, Licenses, and Registrations

• Completion of Physical Security manufacturer sales and technical training required to support solution sales.

Language Skills

• Ability to read, comprehend, and interpret moderately complex instructions and correspondence.
• Ability to create professional business communications and present information clearly and effectively.
• Strong verbal and written communication skills with a clear, concise, and professional approach.

WHAT WE OFFER:

• Competitive Salary
• Incentive Program
• Medical, Dental and Vision Insurance
• Company Paid Life and Disability Insurance
• Voluntary Life, Critical Care, Hospital Indemnity and Accident Insurance
• 5% 401K matching program
• Paid Time Off
• Paid Company Holidays
• Employee Assistance Program
• Gym Membership Reimbursement
• Easy Parking and Excellent Facilities
• Team Building Activities
• LAN Parties and Raid Nights

MGT Impact Solutions, LLC + Ednetics Incorporated is an equal opportunity employer. We will not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, genetic information, sexual orientation, pregnancy, gender identity, or any other characteristic or class protected by law.

ADVERTISED SALARY RANGE:

Base Annual Salary: $85,000 – $95,000

Sales Commission: Potential under the Sales Commission Program