Program Support Manager Jobs in Colorado Springs, CO

At Griffith Centers, the Program Support Coordinator provides administrative, operational, and programmatic support to our Programs for Adults Seeking Autonomy (PASA). This position plays a key role in supporting daily operations, compliance, quality assurance, and program coordination to ensure high-quality services for adults with intellectual and developmental disabilities.

What We Offer:

• Pay Range: $18.00-$24.00/hour 
• Medical, dental, vision, and other benefits 
• Participation in our 403b retirement plan
• Paid time off (PTO) and paid holidays
• Colorado paid sick leave in accordance with Colorado Health Families and Workplaces (HFWA)
• Tuition reimbursement
• Professional development and training/certification opportunities
• Employee Assistance Program (EAP) available to employees and eligible family members
• Public Service Loan Forgiveness Qualifying Employer

Responsibilities:

• Provide administrative and operational support across all PASA programs.
• Work independently and collaboratively to manage multiple priorities, demonstrating strong self-motivation, time management, and organizational skills.
• Maintain strict confidentiality of PASA, member, and organizational information in accordance with agency policies and regulatory requirements.
• Coordinate with the Program Manager to purchase office and program supplies, maintain inventory, and ensure timely replenishment.
• Coordinate logistics for PASA programs, meetings, trainings, and events, including registrations, material preparation, scheduling, communications, and reminder calls and emails.
• Assist with communications, reports, correspondence, and data tracking to support PASA operations and informed decision-making.
• Support evaluation, compliance, quality assurance, and continuous improvement efforts, including audit preparation and follow-up.
• Assist with maintaining accurate records and documentation in compliance with organizational and regulatory requirements.
• Collaborate with internal and external stakeholders to support program operations and member services.

Qualifications:

• High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Professional experience working with individuals with intellectual and developmental disabilities (IDD) preferred.
• Experience supporting compliance, documentation, quality assurance, or program administration activities.
• Experience with Microsoft Office, electronic records systems, and data entry preferred.
• Knowledge of community resources, public agencies, and support services available to individuals with disabilities and their families.
• Qualified Medication Administration Personnel (QMAP) Certification, or ability to obtain within 60 days of hire.
• CPR and First Aid Certifications, or ability to obtain within 30 days of hire.
• Safety Care Certification, or ability to obtain within 90 days of hire.
• Valid driver's license, current automobile insurance, and the ability to travel on behalf of the organization.
• Must successfully complete a comprehensive background screening as a condition of employment. This screening includes initial and ongoing state criminal background checks, fingerprinting, sex offender registry searches, and abuse and neglect clearances. If the employee has lived in any other state within the past five years, equivalent background and abuse/neglect checks from those states will also be conducted. In addition, employees are required to complete a health evaluation or physical examination prior to beginning service to confirm fitness for duty, and annually thereafter.  
• Must be at least 21 years of age. 

Why Griffith Centers?

• Community Impact: Be part of a team that is dedicated to serving the local community and making a difference in the lives of children and families.
• Values-Driven Culture! Embody our core values: service oriented, psychological and physical safety, ethical, passionate, and collaborative and see how they can transform lives.
• Exciting Challenges: Thrive in a fast-paced, community setting that creates dynamic, vibrant, and diverse activities and interactions, and every day presents new opportunities for growth and learning.

Equal Employment Opportunity: Griffith Centers is an equal opportunity employer and does not discriminate on the basis of disability or any other status protected by applicable federal, state, or local law.

ADA Compliance: If you need a reasonable accommodation to participate in the application or interview process, please contact at hr@griffithcenters.org.

Drug-Free Workplace: As a federal contractor Griffith Centers maintains a policy of a drug-free workplace. Candidates for employment must pass a drug screen, and all employees are subject to reasonable suspicion and post-accident testing.

Employment with Griffith Centers is "at-will." Except as may be required by state law, employment with Griffith Centers is at-will, meaning that either you or Griffith Centers may terminate the employment relationship at any time, with or without cause, and with or without notice, subject only to applicable law. All employees may be subject to an initial evaluation period of approximately 90 days; however, this initial evaluation does not guarantee any term of employment, and the employer may exercise the right to end their work relationship with the company for any reason. Completion of the introductory period does not alter the at-will nature of employment.