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Program Support Assistant Jobs in Northbrook, IL

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Program Support Assistant information

See Northbrook, IL salary details

$26.9K

$46K

$57.9K

How much do program support assistant jobs pay per year?

As of Aug 7, 2026, the average yearly pay for program support assistant in Northbrook, IL is $46,010.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $49,700.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What are popular job titles related to Program Support Assistant jobs in Northbrook, IL? For Program Support Assistant jobs in Northbrook, IL, the most frequently searched job titles are:
What job categories do people searching Program Support Assistant jobs in Northbrook, IL look for? The top searched job categories for Program Support Assistant jobs in Northbrook, IL are:
What cities near Northbrook, IL are hiring for Program Support Assistant jobs? Cities near Northbrook, IL with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Northbrook, IL as of June 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,010 per year, or $22.1 per hour.

Program Assistant

Northwest Special Recreation Association

Rolling Meadows, IL • On-site

$37K - $47K/yr

Other

Re-posted yesterday

Job description

JOB PURPOSE:
To support, assist and advocate for all program participants. Provide assistance to individuals with disabilities in all recreation programs.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Communication and Outreach
  • Provide timely responses to phone calls, voicemail and written materials, whether received by mail, fax, or email sent by NWSRA.
  • Treat public complaints and concerns with the utmost attention. Is courteous in all cases.
Position Specific Responsibilities
  • Supervise participant(s) at program.
  • Responsible for participant(s) safety, behavior management and appropriate involvement in activities.
  • Act as an advocate for participant(s), provide disability awareness information, and emphasize the individual's abilities and similarities while de-emphasizing the differences.
  • Assist in the participation of recreational activities and provide accommodations as needed.
  • Attend to participant(s) personal care needs including toileting, feeding and changing.
  • Encourage participant(s) in developing friendships with other participant(s) within the program.
  • Communicate and contribute with ideas to coworkers.
  • Demonstrate creativity and enthusiasm in implementing activities.
  • Become actively involved and participate in program activities and tasks.
  • Promote good relations with participants, parents, employees, partner agency personnel and community contacts.
  • Follow through with direction on assigned task(s).
  • Implement and apply the skills and techniques taught through training.
  • Communicate with participant(s) during the program in a verbal or non-verbal manner.
  • Attend all orientations, meetings and trainings required by NWSRA. Complete make-up training by given date if absent from required trainings.
  • Greet parents/guardians, participants, employees and volunteers positively, while smiling and being friendly.
  • Monitor participant(s) belongings including bags, towels, lunch boxes, personal electronics, etc.
  • When transportation is offered with program(s), responsibilities include engaging, monitoring and addressing, medical, safety and behavioral needs of participant(s).
  • When transportation is offered with program(s), assist driver with directions, necessary calls to families and/or NWSRA for assistance, when needed. Communicate any concerns or issues to driver.
  • Complete program leader evaluations when asked and submit to Support Services Coordinators as requested.
  • Follow agency policy and procedures including payroll procedures.
  • Communicate all incidents/accidents from programs to Program Leaders and/or Support Services Coordinators.
  • Other duties needed to help drive our Vision, fulfill our Mission, and abide by NWSRA's Core Values.
Safety
  • Understand safety policies, maintain a working knowledge of all general and departmental-specific safety policies and inspect work and program areas for compliance with safe work practices and policies.
  • Enforce safety policies by improving employee and public knowledge while correcting unsafe behavior and conditions.
  • Cooperate and assist in the investigation of accidents/ incidents and attends all required safety program and education meetings.
JOB STRENGTH REQUIREMENTS:
Weight Bearing:
  • Ability to gather and transfer program equipment and to move heavy recreational equipment.
  • Ability to lift up to 60 lbs. and push a wheelchair up to 300 lbs.
  • Agility/Flexibility/Balance:
  • Ability to safely lift, transfer and/or position individuals with mobility impairments in wheelchairs.
  • Ability to kneel, crawl, reach, rotate body position, reach into small spaces and run to maintain interaction with participants in programs who may need individualized assistance or close supervision.
Manual Dexterity:
  • Ability to maneuver wheelchairs through narrow or small spaces, such as doorways, washrooms, and vehicles, while operating doors and lifts and lift wheelchairs over obstructions such as curbs, small stairs, and other barriers.
  • Ability to manipulate a variety of objects such as eating utensils or G-tubes to perform personal care for participants as well as writing utensils, communication devices and recreation equipment of all types.
Stamina:
  • Ability to work a varied schedule of days and hours.
  • Ability to drive or ride long distances required for the program.
  • Ability to keep pace with active participants who may be aggressive or a flight risk.
Decision Making Skills:
  • Ability to work with individuals from all backgrounds and special interests in a respectable manner and to maintain a positive attitude in public places.
  • Ability to troubleshoot, problem-solve, and handle stress in a calm, professional manner.
Environmental Considerations:
  • Ability to perform in a variety of weather conditions, ranging from mild to severe, year round, and in facilities that may range in temperature, and/or have various exposures such as pool chemicals.
  • Ability to perform in outdoor situations where there is potential exposure to poisonous plants, insects, and wild animals.
QUALIFICATIONS:
  • Preferred 16 years of age or older.
  • Have an interest or experience working with children and adults with disabilities.
  • Demonstrate dependability, promptness, flexibility and punctuality.
  • Demonstrate enthusiasm in recreation programming and have the ability to engage in activities requiring physical exertion.
  • Willingness to learn and accept new ideas.
  • Ability to work independently and as a team.

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