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Program Support Assistant Jobs in Elgin, IL (NOW HIRING)

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Program Support Assistant information

See Elgin, IL salary details

$26.2K

$44.8K

$56.3K

How much do program support assistant jobs pay per year?

As of Aug 7, 2026, the average yearly pay for program support assistant in Elgin, IL is $44,810.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $48,400.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What are popular job titles related to Program Support Assistant jobs in Elgin, IL? For Program Support Assistant jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Program Support Assistant jobs in Elgin, IL look for? The top searched job categories for Program Support Assistant jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Program Support Assistant jobs? Cities near Elgin, IL with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Elgin, IL as of June 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,810 per year, or $21.5 per hour.

Patient Support Assistant (PSA) - Family Medicine

NorthShore

Mundelein, IL • On-site

$18.38 - $26.65/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Endeavor Health rating

7.2

Company rating: 7.2 out of 10

Based on 393 frontline employees who took The Breakroom Quiz

347th of 887 rated healthcare providers

Job description

Hourly Pay Range:
$18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Patient Support Assistant
Position Highlights:
  • Position: Patient Support Assistant
  • Location: Mundelein, IL
  • Full Time/Part Time: Full Time
  • Hours: Monday-Friday 8am-7pm, with rotating Saturdays-Sundays 8am-5pm
  • Required Travel: This role includes some travel to other locations and requires flexible hours to meet operational needs

What you will do:
  • Answer all incoming telephone calls from patients, physicians, and other departments and handle each as appropriate in accordance with NorthShore telephone customer service standards and practice protocols including documenting in Epic telephone encounters
  • Utilize Epic to schedule and register all new, established, and post-procedure patients in accordance with patient and physician preferences, physician availability, and practice protocols
  • Obtain prior authorization for procedures
  • Review provider templates
  • Provide other administrative support under the direction of the Physicians and Practice Manager

What you will need:
  • Education: High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required.
  • Certification: N/A
  • Experience: 1 - 2 years in an administrative/customer service position, EPIC knowledge and experience preferred. Enjoy working at a fast past with the capacity to multi-task, displays flexibility, and takes initiative
  • Unique or Preferred Skills: N/A

Benefits (For full time or part time positions):
  • Premium pay for eligible employees
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
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