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Program Support Analyst Jobs in Washington, DC (NOW HIRING)

VLinc

UAS Program Support & Financial Analyst

Washington, DC · On-site

$96K - $120K/yr

VLinc is seeking a highly analytical and experienced Senior Subject Matter Expert (SME) to support the U.S. Coast Guard's Unmanned Aircraft Systems (UAS) Program Office. This role combines strategic ...

ORBIS

Product Support Analyst

Washington, DC · On-site

Product Support Analyst City/Town Location Washington DC Job Code 2745 The incumbent provides support to the Program Executive Officer for Aircraft Carriers (PEO CVN), aligned to the Director for ...

DANE LLC

Production Support Analyst

Arlington, VA · On-site

$85K - $95K/yr

Wellness resources Description At DANE, we put talented people on programs that matter. From day ... We are seeking a Production Support Analyst to join the Operations team. This is a high-visibility ...

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All JobsProgram Support Analyst JobsProgram Support Analyst Jobs in Washington, DC

Program Support Analyst information

See Washington, DC salary details

$41.9K

$101K

$148.9K

How much do program support analyst jobs pay per year?

As of Jul 13, 2026, the average yearly pay for program support analyst in Washington, DC is $100,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,100.00 and $131,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Program Support Analyst, and why are they important?

To thrive as a Program Support Analyst, you need strong analytical skills, attention to detail, and a background in business administration or a related field. Familiarity with project management tools, data analysis software, and enterprise resource planning (ERP) systems is typically required. Excellent organizational, problem-solving, and communication skills help you coordinate tasks and work effectively with diverse teams. These capabilities ensure efficient program operations, accurate reporting, and successful project delivery.

What does a program support analyst do?

A program support analyst provides administrative and technical assistance to ensure the successful implementation and management of programs. They often handle data analysis, coordinate activities, prepare reports, and support communication between teams, using tools like spreadsheets and project management software. Strong organizational skills and knowledge of program processes are essential for this role.

Is SOC analyst a high paying job?

SOC analysts typically earn competitive salaries that vary by experience, location, and employer. Entry-level positions may start lower, but with certifications like CompTIA Security+ or CISSP and experience, salaries can increase significantly, making it a well-paying cybersecurity role.

How does a Program Support Analyst typically collaborate with cross-functional teams within an organization?

Program Support Analysts often serve as a vital link between project managers, technical teams, and administrative staff. They facilitate communication, coordinate schedules, and ensure that all team members have the resources and information needed to meet project milestones. This role frequently involves organizing meetings, preparing reports, and tracking progress, which helps to keep projects on schedule and stakeholders informed. Successful collaboration requires strong organizational and interpersonal skills, as well as the ability to adapt to the needs of different departments.

What does a program analyst do?

A program support analyst evaluates and improves organizational programs by analyzing data, developing reports, and providing recommendations. They often use tools like spreadsheets and project management software to monitor performance and ensure program goals are met. Strong analytical skills and attention to detail are essential for this role.

What is the difference between Program Support Analyst vs Business Analyst?

AspectProgram Support AnalystBusiness Analyst
Required CredentialsBachelor's degree in related field, certifications like CAP or PMI-ACPBachelor's degree, certifications like CBAP or PMI-PBA
Work EnvironmentGovernment agencies, IT departments, project support teamsCorporate, consulting firms, project teams
Employer & Industry UsagePublic sector, technology, healthcareFinance, technology, consulting
Common Search & ComparisonYesYes

The Program Support Analyst primarily focuses on supporting project execution, coordinating activities, and ensuring compliance within organizations like government agencies or IT departments. In contrast, a Business Analyst concentrates on analyzing business needs, gathering requirements, and recommending solutions to improve processes. While both roles require similar credentials and often work in overlapping environments, their core responsibilities differ, with Program Support Analysts emphasizing support functions and Business Analysts focusing on analysis and strategic improvements.

What does a support analyst do?

A support analyst provides technical assistance and troubleshooting for software, hardware, or network issues within an organization. They analyze problems, resolve user inquiries, and may use tools like ticketing systems to track issues, often working in IT or customer support environments. Strong communication skills and technical knowledge are essential for this role.
Program Support Analyst jobs near you
Infographic showing various Program Support Analyst job openings in Washington, DC as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 82% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 6% Hybrid, and 12% Remote job distribution, with an average salary of $100,975 per year, or $48.5 per hour.
System Support Analyst

System Support Analyst

Amergis Healthcare Staffing

Columbia, MD • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

The System Support Analyst I is responsible for supporting all offices on the implementation and use of
multiple systems. In addition to responding to incoming tickets, the System Support Analyst I analyzes
ticket trends and recommends solutions to prevent questions and issues.
Essential Duties and Responsibilities:
  • Supports multiple stakeholders on a range of systems (Including but not limited to Vision,
  • eRecruit, MaximCare mobile, Telephony systems, Maxim Web clock)
  • Troubleshoots and resolves tickets submitted timely
  • Works with other team members in order to escalate issues that couldn’t be resolved
  • Reports on ticket trends weekly
  • Reeducates system users as appropriate
  • Informs key stakeholders of potential issues related to errors and trends
  • Contributes to projects that will prevent questions, problems, and tickets
  • Provides great customer service to our business partners
  • Performs other duties as assigned/necessary
Minimum Requirements:
  • Bachelor’s Degree or equivalent experience required
  • Experience in the IT/Healthcare industry/staffing/recruiting or field support
  • Ability to analyze system and process related issues and offer solutions
  • Strong customer service and communication skills required
  • Must be able to work effectively as part of a team while maintaining a strong attention to detail
  • Basic computer proficiency required and proficiency in Windows XP Professional, Microsoft
  • Office suite software programs, internet usage, and learning program design systems and software
  • Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills; proficiency in the English language may be required

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