Program Support Analyst Jobs in Florida (NOW HIRING)

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system. To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration. Candidates must be United States (U.S.) citizens or lawfully authorized alien workers. Visa sponsorship is not available.

Our Mission: The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state's economic competitiveness, prioritizes Florida's environment and natural resources, and preserves the quality of life and connectedness of the state's communities.

Our Vision: As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do: Join our Organizational Development Office to help shape the future of transportation by creating impactful learning experiences as a Statewide Internship Coordinator! In this role, you'll coordinate the Internship program that empowers rising professionals across the state. From recruiting to onboarding, you will inform best practices across all statewide internship operations.

What You Will Do:

• Lead the way in empowering Interns: Develop and enhance Internship Program operations using best practices in talent development and recruiting.
• Drive collaboration: Partner with hiring supervisors and across districts and stakeholders to bolster program efficiency.
• Leverage technology: Use cutting-edge tools and platforms to boost talent engagement and improve outcomes.
• Manage projects with precision: Oversee timelines, milestones, and deliverables to ensure success.
• Keep systems running smoothly: Maintain budget and data to help with forecasting and program evaluating.
• Shape statewide standards: Assist in updating policies and aligning programs with strategic objectives.
• Champion data-driven decisions: Collect, analyze, and share insights to enhance professional development and engagement.

The Difference You Will Make: Through cooperation, coordination and collaboration among the One FDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.

How You Will Grow: FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency's learning management system, you have access to hundreds of computer-based training and instructor-led courses.

Where You Will Work: Office of Administration 605 Suwannee St. Tallahassee, FL 32399

Annual Salary Range: $57,000.00 - $63,000.00

Your Specific Responsibilities: This position serves as the Statewide Internship Coordinator in the Organizational Development Office (ODO). Serve as primary coordinator of the FDOT Internship Program. Support intern supervisors in position posting, interviewing, onboarding, and evaluating interns. Maintain regular communication with district Points of Contact to ensure adherence to policy and promote best practices in program administration. Maintain regular communications with Human Resources to ensure efficient hiring and onboarding practices. Coordinate outreach and district participation in recruiting events and Shadow Day, and attend recruiting events as needed. Maintain operating budget for intern positions and recruiting events. Track budget expenses for monthly reporting for efficient use of resources. Develop and maintain structured document management systems, ensuring all files, templates, and forms are accurately organized, easily accessible, and promptly distributed to appropriate stakeholders. Serve as primary admin for recruiting software and maintain a community of practice for recruiting efforts. Assist the Organizational Development Office in reviewing, updating, and implementing policies, procedures, and operational guidelines to ensure alignment with statewide Internship Program objectives. Support the development, distribution, and execution of resources and job aids, ensuring consistency and compliance with organizational standards. Contribute to the development and refinement of processes, tools, and resources that strengthen both ODO systems and organizational development initiatives.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of: Knowledge of basic concepts and practices relating to recruiting and hiring. Knowledge of basic program administration practices. Knowledge of basic budgeting and expense monitoring.

Skills in: Skill in policy analysis to interpret best practices and process improvements. Skill in working in a dynamic environment that requires critical thinking and strong analytical skills. Skill in effective communication; both verbal and written and establishing and maintaining effective working relationships. Skill in public speaking to various audiences at networking and tabling events. Skill in researching, compiling, and analyzing data to report findings and develop improvement solutions. Skill in maintaining accurate budget. Skill in innovating operations and/or identifying opportunities to improve program efficiencies. Proficiency in using Microsoft Suite; including but not limited to Word, Excel, PowerPoint, SharePoint, Teams, etc. Skill in producing and organizing supporting materials. Skill in event and program planning and coordination.

Ability to: Ability to manage self and taking pride in providing exceptional customer service by responding with a sense of urgency, practicality, accountability, and integrity. Ability to translate technical information into presentation mediums for ease of comprehension. Ability to be flexible and adjust to changing environments and work processes. Ability to prioritize and complete complex work assignments. Ability to facilitate and coordinate meetings, workshops, conferences, etc. Ability to represent the Department in a professional manner off-site and without direct supervision. Ability to work independently and as a team.

Licensure/Registration/Certification Requirements: Must have a valid Driver's License.

Other Job-Related Requirements: Ability to travel up to 20%

Minimum Qualifications: Four years of professional or nonprofessional experience in instruction, recruiting, program management, curriculum development, adult education, performance improvement, or organizational or staff development. A bachelor's degree from an accredited college or university can substitute for four years of the required experience. This position requires a valid Class (A, B, C, or E) driver license with an acceptable driving record in accordance with the Department's Driver's Record Requirements Policy. An unacceptable driving record is defined as any of the following: three (3) or more moving violations in the past three (3) years that accumulate three (3) or more points per violation; any two (2) convictions of reckless driving in the past three (3) years; a suspension or revocation of the driver license for moving violations in the past three (3) years; and a suspension or revocation for refusal to take a sobriety test, or any suspension or revocation for a DUI conviction, in the past four (4) years. Your driving record will be reviewed and the status of your driver license confirmed.

The State's total compensation package for employees features a highly competitive set of employee benefits including: Health insurance (over 90% employer paid) $25,000 life insurance policy (100% employer paid) Dental, vision and supplemental insurances State of Florida retirement package 10 paid holidays a year Generous vacation and sick leave Career advancement opportunities Tuition waiver for public college courses A variety of training opportunities Employee Assistance Program (EAP)

Special Requirements: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

The Florida Department of Transportation values the service veterans and their family members have given to our country and supports the hiring of returning service members and military spouses.

Qualified individuals with disabilities are encouraged to apply. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office at (850) 414-5300 for assistance.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Veterans' Preference. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans'