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Program Success Manager Jobs in Massachusetts (NOW HIRING)

Success Manager

Boston, MA · On-site

$53K - $75K/yr

The Success Manager reports to the Program & Relationship Manager. Key Responsibilities & Accountabilities * Advise and assist learners with academic and program concerns; serve as the connector for ...

Success Manager

Boston, MA · On-site

$53K - $75K/yr

The Success Manager reports to the Program & Relationship Manager. Key Responsibilities & Accountabilities * Advise and assist learners with academic and program concerns; serve as the connector for ...

Strong program management skills, including concurrent project management, risk mitigation ... Customer Success Management * Program Management * Laboratory Science Expertise * Stakeholder ...

Customer Success Manager

Foxboro, MA · On-site

$70K - $80K/yr

The Customer Success Manager ensures clients stay on track with certification, training timelines, and program requirements while serving as a dependable point of contact for ongoing needs. What You ...

Customer Success Manager

Foxboro, MA · On-site

$70K - $80K/yr

The Customer Success Manager ensures clients stay on track with certification, training timelines, and program requirements while serving as a dependable point of contact for ongoing needs. What You ...

Client Success Manager

Worcester, MA · On-site +1

$70K - $80K/yr

Client Success Managers (CSM) will provide a lead role for client project coordination including ... Gym reimbursement and wellness programs. Geography This position is remote . Candidates must live ...

Customer Success Manager

Boston, MA · On-site

$125K - $250K/yr

Preferred Qualifications: * 5+ of experience within success management, program management, account management or advisory services. * Experience implementing, configuring, deploying, or testing ...

Customer Success Manager

Boston, MA · On-site

$125K - $250K/yr

Preferred Qualifications: * 5+ of experience within success management, program management, account management or advisory services. * Experience implementing, configuring, deploying, or testing ...

Customer Success Manager

Boston, MA · On-site

$125K - $250K/yr

Preferred Qualifications: 5+ of experience within success management, program management, account management or advisory services. Experience implementing, configuring, deploying, or testing ...

Enterprise Platform Advisor

Boston, MA · On-site

$125K - $250K/yr

As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program ...

Client Success Manager

Worcester, MA · Remote

$70K - $80K/yr

Client Success Managers (CSM) will provide a lead role for client project coordination including ... Gym reimbursement and wellness programs. Geography This position is remote . Candidates must live ...

Enterprise Platform Advisor

Boston, MA · On-site

$125K - $250K/yr

As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program ...

Customer Success Manager

Boston, MA · On-site +1

$120K - $140K/yr

Customer Success Manager - Digital Health / Healthcare Technology We are partnering with a growing ... Partner with clients on adoption and engagement strategies to improve program outcomes * Coordinate ...

Customer Success Manager Named "One of the Most Innovative Companies in Design'' by Fast Company ... Professional onboarding program, including robust targeted training for Sales function

Customer Success Manager

Boston, MA · On-site

$140K - $160K/yr

Help build internal processes and playbooks as we scale the function What you'll need: * 3-5 years of healthcare-focused experience in Customer Success, Program Management, or a client-facing ...

Customer Success Manager

Foxboro, MA · On-site

$70K - $80K/yr

The Customer Success Manager ensures clients stay on track with certification, training timelines, and program requirements while serving as a dependable point of contact for ongoing needs. What You ...

Customer Success Manager

Boston, MA · On-site +1

$100K - $118K/yr

Here's what a successful Customer Success Manager at OutSystems looks like: * Manages a list of our ... Track record of consistently delivering projects, driving successful technical programs, and ...

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Showing results 1-20

Program Success Manager information

What cities in Massachusetts are hiring for Program Success Manager jobs?

Cities in Massachusetts with the most Program Success Manager job openings:

Infographic showing various Program Success Manager job openings in Massachusetts as of June 2026, with employment types broken down into 76% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Success Manager

Boston, MA • On-site

Northeastern University
Colleges, Universities, and Professional Schools • 1 - 5K employees

$53K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Job description

About the Opportunity
Job Summary
The Success Manager manages the student experience for specific programs within the Experiential Digital Global Education (EDGE) team's portfolio to deliver on Northeastern's values around experiential learning. The Success Manager reports to the Program & Relationship Manager.
Key Responsibilities & Accountabilities
  • Advise and assist learners with academic and program concerns; serve as the connector for learners to various university resources
  • Work with the instructional support team to facilitate learner engagement
  • Develop and implement communication and engagement plans for learners
  • Organize and attend live sessions and assist with delivery as needed
  • Collect information and distribute reporting for learner success metrics; escalate specific learner concerns to the program manager
  • Assist with course registration and manage student orientation

Minimum Qualifications
  • Bachelor's degree
  • Two to four years of student support and/or operations management experience
  • Highly developed people skills and ability to successfully communicate, both in writing and verbally, with a broad range of stakeholders
  • Strong organizational, problem-solving, administrative, and time management skills
  • Ability to analyze, synthesize, and summarize data
  • Demonstrated strong business writing and project management skills
  • Experience working in a highly collaborative environment and promoting a teamwork mentality

Required Documents
  • Please upload your Resume and Cover Letter

Position Type
Student Services
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Compensation Grade/Pay Type:
107S
Expected Hiring Range:
$53,615.00 - $75,728.75
With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.