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Program Success Manager Jobs in Newton, MA (NOW HIRING)

Northeastern University

Success Manager

Boston, MA · On-site

$53K - $75K/yr

The Success Manager reports to the Program & Relationship Manager. Key Responsibilities & Accountabilities * Advise and assist learners with academic and program concerns; serve as the connector for ...

NorthEastern

Success Manager

Boston, MA · On-site

$53K - $75K/yr

The Success Manager reports to the Program & Relationship Manager. Key Responsibilities & Accountabilities * Advise and assist learners with academic and program concerns; serve as the connector for ...

Jobtailor

Customer Success Manager

Boston, MA · On-site

Strong program management skills, including concurrent project management, risk mitigation ... Customer Success Management * Program Management * Laboratory Science Expertise * Stakeholder ...

QBS LLC

Customer Success Manager

Foxboro, MA · On-site

$70K - $80K/yr

The Customer Success Manager ensures clients stay on track with certification, training timelines, and program requirements while serving as a dependable point of contact for ongoing needs. What You ...

QBS, Inc.

Customer Success Manager

Foxboro, MA · On-site

$70K - $80K/yr

The Customer Success Manager ensures clients stay on track with certification, training timelines, and program requirements while serving as a dependable point of contact for ongoing needs. What You ...

Socket.dev

Customer Success Manager

Boston, MA · On-site

$125K - $250K/yr

Preferred Qualifications: * 5+ of experience within success management, program management, account management or advisory services. * Experience implementing, configuring, deploying, or testing ...

Appian

Customer Success Manager

Boston, MA · On-site

$125K - $250K/yr

Preferred Qualifications: 5+ of experience within success management, program management, account management or advisory services. Experience implementing, configuring, deploying, or testing ...

Appian

Customer Success Manager

Boston, MA · On-site

$125K - $250K/yr

Preferred Qualifications: * 5+ of experience within success management, program management, account management or advisory services. * Experience implementing, configuring, deploying, or testing ...

Overture Partners

Customer Success Manager

Boston, MA · On-site +1

$120K - $140K/yr

Customer Success Manager - Digital Health / Healthcare Technology We are partnering with a growing ... Partner with clients on adoption and engagement strategies to improve program outcomes * Coordinate ...

Black Kite

Customer Success Manager

Boston, MA · On-site

$90K - $110K/yr

Customer Success Manager Black Kite is seeking a dynamic Customer Success professional responsible ... Compensation at Black Kite is more than just base pay -- we offer a total rewards program that ...

Monotype

Customer Success Manager

Woburn, MA · On-site

Customer Success Manager Named "One of the Most Innovative Companies in Design'' by Fast Company ... Professional onboarding program, including robust targeted training for Sales function

LNS Research

Customer Success Manager

Cambridge, MA · Remote

We are seeking an Customer Success Manager to join our Sales department.   We offer a 100 ... Company Paid Tele-Heath Program * Flexible PTO with 11 paid Holidays  * Employee Assistance ...

Layer Health

Customer Success Manager

Boston, MA · On-site

$140K - $160K/yr

Help build internal processes and playbooks as we scale the function What you'll need: * 3-5 years of healthcare-focused experience in Customer Success, Program Management, or a client-facing ...

Safety-Care by QBS

Customer Success Manager

Foxboro, MA · On-site

$70K - $80K/yr

The Customer Success Manager ensures clients stay on track with certification, training timelines, and program requirements while serving as a dependable point of contact for ongoing needs. What You ...

OutSystems

Customer Success Manager

Boston, MA · On-site +1

$100K - $118K/yr

Here's what a successful Customer Success Manager at OutSystems looks like: * Manages a list of our ... Track record of consistently delivering projects, driving successful technical programs, and ...

Cleo

Customer Success Manager

Boston, MA · On-site

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts ... Employee Assistance Program * Paid Parental Leave * Representing a company with 4,000+ clients and ...

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Program Success Manager information

See Newton, MA salary details

$42.2K

$117.9K

$172.2K

How much do program success manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for program success manager in Newton, MA is $117,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,200.00 and $145,300.00 per year, depending on experience, location, and employer.
Program Success Manager jobs near you
Infographic showing various Program Success Manager job openings in Newton, MA as of June 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $117,877 per year, or $56.7 per hour.

Success Manager

Boston, MA • On-site

Northeastern University
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about Northeastern Universityexternal

$53K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

About the Opportunity
Job Summary
The Success Manager manages the student experience for specific programs within the Experiential Digital Global Education (EDGE) team's portfolio to deliver on Northeastern's values around experiential learning. The Success Manager reports to the Program & Relationship Manager.
Key Responsibilities & Accountabilities
  • Advise and assist learners with academic and program concerns; serve as the connector for learners to various university resources
  • Work with the instructional support team to facilitate learner engagement
  • Develop and implement communication and engagement plans for learners
  • Organize and attend live sessions and assist with delivery as needed
  • Collect information and distribute reporting for learner success metrics; escalate specific learner concerns to the program manager
  • Assist with course registration and manage student orientation

Minimum Qualifications
  • Bachelor's degree
  • Two to four years of student support and/or operations management experience
  • Highly developed people skills and ability to successfully communicate, both in writing and verbally, with a broad range of stakeholders
  • Strong organizational, problem-solving, administrative, and time management skills
  • Ability to analyze, synthesize, and summarize data
  • Demonstrated strong business writing and project management skills
  • Experience working in a highly collaborative environment and promoting a teamwork mentality

Required Documents
  • Please upload your Resume and Cover Letter

Position Type
Student Services
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Compensation Grade/Pay Type:
107S
Expected Hiring Range:
$53,615.00 - $75,728.75
With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

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