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Program Success Manager Jobs in Newton, MA (NOW HIRING)

Crayon

Customer Success Manager

Boston, MA · On-site +1

... program. You'll also play a key role in scaling Crayon's customer business, by driving retention ... managing comprehensive account and success plans grounded in the customer's business objectives ...

Veracode

Customer Success Manager

Burlington, MA · On-site

The Customer Success Manager (CSM) is responsible for building and maintaining strong relationships ... wide governance programs so that enterprises can speed their innovations to market - without ...

Zappi

Senior Customer Success Manager

Boston, MA · On-site +1

$110K - $125K/yr

Senior Customer Success Manager Application Deadline: 24 September 2026 Department: Customer ... We're developing tools and programs around them that allow our customers to be more proactive and ...

Mimecast

Customer Success Manager

Lexington, MA · On-site

Support the Executive Sponsor Program by identifying suitable accounts, facilitating introductions ... Demonstrated success managing a portfolio of mid-market or enterprise accounts with the autonomy ...

Workday, Inc.

Sr Customer Success Manager

Boston, MA · On-site

The Customer Success Manager is responsible for overall customer wellbeing by monitoring customer health, producing customer programs, providing billable services, and acting as an escalation point ...

Axon

Mission Success Manager, Federal

Boston, MA · On-site

You make complex programs run effectively. Manage scope, schedule, cost, dependencies, and risk ... what success looks like. * Strong program management skills - You can manage complex scope ...

Mimecast

Customer Success Manager

Lexington, MA · On-site

Support the Executive Sponsor Program by identifying suitable accounts, facilitating introductions ... Demonstrated success managing a portfolio of mid-market or enterprise accounts with the autonomy ...

Videa Health, Inc.

Clinical Success Manager

Boston, MA · On-site

$100K - $120K/yr

We are seeking a Clinical Success Manager to join our Customer Success team. This role is designed ... Design and deliver clinical training programs for dental teams, executives, and front‑line staff

QBS, Inc.

Customer Success Manager - Education

Foxboro, MA · On-site

$70K - $80K/yr

The Customer Success Manager ensures clients stay on track with certification, training timelines, and program requirements while serving as a dependable point of contact for ongoing needs. This is a ...

Veracode

Customer Success Manager

Burlington, MA · On-site

The Customer Success Manager (CSM) is responsible for building and maintaining strong relationships ... wide governance programs so that enterprises can speed their innovations to market - without ...

Mimecast

Customer Success Manager

Lexington, MA · On-site

Support the Executive Sponsor Program by identifying suitable accounts, facilitating introductions ... Demonstrated success managing a portfolio of mid-market or enterprise accounts with the autonomy ...

Mimecast

Customer Success Manager

Lexington, MA · Hybrid

Support the Executive Sponsor Program by identifying suitable accounts, facilitating introductions ... Demonstrated success managing a portfolio of mid-market or enterprise accounts with the autonomy ...

Protex AI

Customer Success Manager

Boston, MA · On-site

Facilitate R&D partnerships and early-access programs with strategic accounts. What You'll Need: * 5+ years in client success, account management, or program delivery in B2B SaaS. * Proven track ...

Walden Robotics

Customer Success Manager

Cambridge, MA · On-site

$106K - $142K/yr

... programs, 401(k) with company match, flexible PTO, daily lunch, and other benefits. The pay ranges noted on our posts are for salary only. Walden Robotics is an equal opportunity employer. All ...

Inmar

Client Success Manager, Incentives

Boston, MA

The Client Success Manager becomes a trusted, strategic advisor to the client, monitoring ... Develop recommendations and execute promotional programs that align with overall client KPIs and/or ...

New

Axon

Mission Success Manager, Federal

Boston, MA

You make complex programs run effectively. Manage scope, schedule, cost, dependencies, and risk ... what success looks like. * Strong program management skills - You can manage complex scope ...

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All JobsProgram Success JobsProgram Success Manager JobsProgram Success Manager Jobs in Newton, MA

Program Success Manager information

See Newton, MA salary details

$42.2K

$117.9K

$172.2K

How much do program success manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for program success manager in Newton, MA is $117,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,200.00 and $145,300.00 per year, depending on experience, location, and employer.
Program Success Manager jobs near you
Infographic showing various Program Success Manager job openings in Newton, MA as of June 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $117,877 per year, or $56.7 per hour.

Customer Success Manager

Boston, MA • On-site, Remote

Crayon
Software Development • 51 - 200 employees
Learn more about Crayonexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

About Crayon
Deals are more competitive than ever! 55% of companies say they have more competitive deals than they did a year ago, and sellers are facing competitors in nearly 7 out of every 10 deals.
And yet the typical company rates their effectiveness in competitive selling just a 3.8 out of 10 - a painful reminder that most teams are losing head to head competitive deals they should be winning.
In fact, the typical enterprise is losing $2 to $10 million a year in competitive deals they could have won!
At Crayon, we literally fix this.
We're building software that helps sales teams win competitive deals at a higher rate. This is a problem that had been waiting for AI to come along. Our software transforms mountains of unstructured data into actionable, winning sales plays and deadly talk tracks. We do it in real-time, at-scale, using AI.
If you want to build something big and you're passionate about how generative AI is transforming go-to-market, we'd love to meet you!
About the role
As a Customer Success Manager at Crayon, you'll be a strategic partner to our customers by helping them harness the full potential of Crayon's capabilities to build a best in class competitive intelligence program. You'll also play a key role in scaling Crayon's customer business, by driving retention and growth of our clients.
You'll draw on your business, sales, and technical acumen to gain a deep understanding of their business objectives, strategic direction, AI vision, and technical needs to advise them through their journey with Crayon.
You will also get to function at the tip of the spear for all new product releases, helping with everything from go-to-market strategy to narrative creation. You'll have a key voice in shaping how we build and deliver ongoing value as a business. Our vision is to become the best CS team in all of SaaS, and we're looking for the next person who can bring us closer to that vision.
What You'll Work On
  • Driving adoption, retention, and expansion for a product that solves real problems.
  • Proactively own the customer experience across their lifecycle - managing comprehensive account and success plans grounded in the customer's business objectives, serving as the primary conduit between the customer and Crayon to help them drive organizational impact with their Compete program.
  • As the customer's trusted advisor and product expert, You'll host trainings, onboarding, and working sessions to educate our customers and dig deep into new use cases of Crayon.
  • Contribute to the foundations of Customer Success at Crayon. As a member of our small but mighty team, you'll be instrumental in helping define our motion.

Requirements
  • You have 2+ years managing B2B SaaS accounts focused on retention and growth.
  • You have strong project management skills & ability to manage multiple customer relationships.
  • You have the ability to navigate ambiguity in a fast-paced environment.
  • You have a "roll up your sleeves" mentality and are committed to driving results.
  • You're a cross-functional collaborator. You proactively and positively represent your customers and their needs internally, and are excited to rally everyone around strategies that solve their needs.

Benefits
We offer a competitive base salary and bonus structure that includes a meaningful equity component. CSMs who demonstrate high performance and commitment also have the opportunity for rapid career development within sales or other departments.
Crayon offers medical, dental, vision, 401k, generous paid parental leave, and take-what-you-need paid time off.

Apply