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Program Services Manager Jobs in New York (NOW HIRING)

Neotecra

Energy Efficiency Program Manager

Newark, NJ · On-site

Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services; manage employee performance; ensure safety protocols and practices are followed.

voagny

Associate Program Director

Manhattan, NY · On-site

Associate Program Director The Associate Program Director manages the case management and specialized support service delivery system for clients as well as establishing community linkages to enhance ...

voagny

Associate Program Director

Manhattan, NY · On-site

Associate Program Director The Associate Program Director manages the case management and specialized support service delivery system for clients as well as establishing community linkages to enhance ...

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Program Services Manager information

What does a program services manager do?

A Program Services Manager oversees the planning, implementation, and evaluation of programs within an organization, ensuring they meet set objectives and serve the intended population effectively. They coordinate staff, manage budgets, monitor program outcomes, and liaise with stakeholders to deliver high-quality services. This role often involves developing policies, reporting on program performance, and making improvements based on feedback and data analysis. Program Services Managers are vital for ensuring that organizational programs run smoothly and achieve their desired impact.

What are the key skills and qualifications needed to thrive as a program services manager?

To thrive as a Program Services Manager, you need strong leadership, project management, and program development skills, typically backed by a bachelor’s or master’s degree in a related field. Familiarity with project management software, budgeting tools, and data tracking systems is usually required, along with certifications like PMP being advantageous. Superior communication, problem-solving, and team-building abilities help you motivate staff and effectively liaise with stakeholders. These skills are crucial for ensuring programs are executed efficiently, meet organizational goals, and deliver impactful services.

What are some common challenges faced by program services managers, and how can they be addressed?

Program Services Managers often encounter challenges such as balancing multiple projects simultaneously, ensuring consistent communication among team members, and adapting to changing client or organizational needs. Effective time management, regular team check-ins, and clear documentation can help address these issues. Additionally, building strong relationships with stakeholders and being proactive about potential obstacles are key strategies for success in this role.

What is the difference between Program Services Manager vs Program Coordinator?

AspectProgram Services ManagerProgram Coordinator
Required CredentialsBachelor's degree, experience in program management, certifications may be preferredAssociate's or Bachelor's degree, relevant experience often preferred
Work EnvironmentOversees multiple programs, manages staff, strategic planningSupports program activities, handles logistics, assists with implementation
Employer & Industry UsageNonprofits, government agencies, educational institutionsNonprofits, community organizations, healthcare providers
Common Search & Comparison IntentUnderstanding managerial roles in program deliveryLearning about support roles in program execution

The Program Services Manager typically holds more responsibilities, including strategic planning and staff management, requiring higher credentials. The Program Coordinator focuses on supporting program activities and logistics. Both roles are essential in program delivery but differ in scope and seniority.

What are the most commonly searched types of Program Services jobs in New York?

The most popular types of Program Services jobs in New York are:

What cities in New York are hiring for Program Services Manager jobs?

Cities in New York with the most Program Services Manager job openings:

Program Services Manager jobs near you

Program Services - AED

Elizabeth, NJ • On-site

Community Access Unlimited
Non-Profits • 201 - 500 employees
Learn more about Community Access Unlimitedexternal

$89K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 6 hours ago

Job description


We are seeking a dynamic and strategic Associate Executive Director of Residential Services to provide leadership, oversight and operational direction for our residential programs. This role is responsible for ensuring high-quality, person-centered services while maintaining compliance and fiscal responsibility. In addition, he or she must have a valid driver's license, reliable transportation. Orientation and on the job training will be provided. EOE.
RESPONSIBILITIES (include but not limited to):
  • Responsible for ensuring all contractual obligations including: contract outcomes, reports, contract renewals and modifications, and contract fiscal analysis, and licensing inspections/program audits.
  • Responsible for achieving targeted level of service and securing opportunities for program development and growth.
  • Responsible for effectively utilizing staff resources including actively participating in the hiring/firing process, implementing retention strategies, ensuring the effective utilization of staffing resources, and effectively delegating responsibilities.
  • Responsible for ensuring effective staff training.
  • Responsible for the monitoring of program budgets to include monitoring expenses, submitting spending plans and budget analysis, and ensuring compliance with agency fiscal policies.
  • Responsible for program development including developing, implementing, and achieving program goals and objectives.
  • Responsible for the oversight of the health and safety of members including conducting program inspections and reviewing records.
  • Responsible for the oversight of member finances including accurate record keeping and ensuring the appropriate use and maintenance of entitlements.
  • Responsible for ensuring appropriate staff member interactions including coordinating the Unusual Incident Process and participating in the ISP process as required.
  • Responsible to ensure that all members are actively engaged in meaningful employment activity and are actively engaged in their communities.

QUALIFICATIONS:
  • 5 years administrative/supervisory experience with social service agency(cies)
  • Bachelor's Degree preferred
  • Excellent communication skills, verbal and written
  • Excellent computer and Microsoft Office skills, especially Excel
  • Valid driver's license
  • Car to use for work purposes

We're proud to offer a comprehensive and supportive benefits package, including:
  • Medical Insurance - Begins the 1st of the month following 30 days of employment
  • Dental Insurance - Begins the 1st of the month following 30 days of employment
  • 401(K) Plan with matching contribution (if eligible)
  • Life Insurance
  • Paid Time Off (PTO)
  • Paid Sick Leave
  • Tuition Assistance - Supporting career advancement and professional development
  • Employee of the Month Recognition
  • Longevity/Anniversary Recognition
  • Long-Term Disability Insurance
  • Short-Term Disability Insurance
  • Employee Assistance Plan (EAP)
  • Project Assistance Loans/Grants - Interest-free loans (if eligible)
  • Wellness Benefit - Reimbursement for eligible wellness-related expenses
  • Bereavement Days
  • Paid Holidays
  • Kean University Tuition Discount (if eligible)

SHIFT
Mon - Fri, various shifts, evenings and weekends, minimum 8 hrs at programs after 3pm weekly.
Our organization is committed to diversity, equal opportunity, and affirmative action. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

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