Program Services Manager Jobs in Massachusetts (NOW HIRING)

Sodexo is hiring a Conference Services Manager for a growing life sciences account in Boston, MA, Monday-Friday, with career advancement on a brand-new team. You'll run all events and conferences, helping clients plan and set up seamless experiences.

You'll manage catering, AV, BEOs, and room bookings using CaterTrax or similar systems, handling events up to 1,000 guests. Comfort working in a fast-paced events and catering environment is a must, along with managing multiple priorities and ambiguity.

About the job

Step into a role where innovation meets execution, leading the charge in delivering seamless, high-impact audiovisual and technical experiences for events and meetings. You'll collaborate with cross-functional teams, ensure top-tier service delivery, and bring technical visions to life in a fast-paced, client-focused environment.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $67405 - $98000

What's in it for you

• Play a key role in planning and executing dynamic live events and meetings with cutting-edge technology
• Lead and mentor a team of AV professionals to deliver exceptional service and support
• Ensure optimal performance and upkeep of all audiovisual systems across one or multiple sites
• Collaborate directly with clients and stakeholders to bring their event visions to life
• Enjoy a diverse work environment where no two days-or events-are the same
• Grow your technical and leadership skills in a hands-on, service-driven setting
• Be part of a team that values creativity, precision, and exceeding expectations

What you'll bring 

• Experience managing audiovisual operations, including video, audio, and live broadcast systems in a fast-paced environment
• Background in leading technical teams, with the ability to coach, support, and drive high performance
• Expertise in maintaining and troubleshooting complex AV systems to ensure flawless execution of events
• Confidence working directly with clients and stakeholders to understand needs and deliver tailored solutions
• A proactive mindset with strong organizational skills, ensuring every detail is accounted for from setup to wrap-up

Requirements

• Education Requirement: Associate's degree or equivalent experience
• Management Experience: 2 years
• Related Experience: 1 year

What we offer 

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: 

• Medical, Dental, Vision Care and Wellness Programs 

• 401(k) Plan with Matching Contributions 

• Paid Time Off and Company Holidays 

• Career Growth Opportunities and Tuition Reimbursement 

More extensive information is provided to new employees upon hire.

Who we are 

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form.