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Program Services Manager Jobs in Somerville, MA (NOW HIRING)

Advocates

Employment Program Manager

Ashland, MA · On-site

$22 - $25/hr

The Manager also assumes overall responsibility for ensuring active daily services and full ... Ensure that all program participants' career interests and preferences have been assessed and ...

Community Teamwork Inc

Food Services Manager

Lowell, MA · On-site

$80K/yr

We leverage our programs, our partnerships, and our collective voice to foster equity, compassion ... The Food Service/Nutrition Services Manager provides leadership and oversight for Community ...

Community Teamwork Inc

Food Services Manager

Lowell, MA · On-site

$80K/yr

We leverage our programs, our partnerships, and our collective voice to foster equity, compassion ... The Food Service/Nutrition Services Manager provides leadership and oversight for Community ...

Community Teamwork Inc

Food Services Manager

Lowell, MA · On-site

$80K/yr

We leverage our programs, our partnerships, and our collective voice to foster equity, compassion ... The Food Service/Nutrition Services Manager provides leadership and oversight for Community ...

Advocates, Inc

Employment Program Manager

Ashland, MA · On-site

$22 - $25/hr

The Manager also assumes overall responsibility for ensuring active daily services and full ... Ensure that all program participants' career interests and preferences have been assessed and ...

Advocates

Employment Program Manager

Ashland, MA · On-site

$22 - $25/hr

The Manager also assumes overall responsibility for ensuring active daily services and full ... Ensure that all program participants' career interests and preferences have been assessed and ...

City of Boston

Supportive Services Manager

Boston, MA · On-site

The Support Services Manager is responsible for assisting the Support Services Director in building ... Contribute to program development and enhancements from the supportive services lens. * Support ...

City of Boston

Supportive Services Manager

Boston, MA · On-site

$75K - $109K/yr

The Support Services Manager is responsible for assisting the Support Services Director in building ... Contribute to program development and enhancements from the supportive services lens. * Support ...

W.R. Berkley

Client Services Manager

Marlborough, MA · On-site

$50K - $80K/yr

Client Services Manager Join a growing team supporting employer Stop Loss programs and play a key role in delivering exceptional client and broker experiences. As a Client Services Manager ...

New

Manulife Financial

Client Services Manager

Boston, MA · On-site

$125 - $150/hr

Monitor service level metrics, call quality, and workflow management to maintain operational ... Oversee the QA program to ensure client interactions meet regulatory, procedural, and quality ...

New

Community Teamwork

Nutrition Services Manager

Lowell, MA · On-site

$80K/yr

We leverage our programs, our partnerships, and our collective voice to foster equity, compassion ... The Nutrition Services Manager oversees comprehensive food service operations across Community ...

Manulife

Client Services Manager

Boston, MA · On-site

Leadership & Team Management * Lead, coach, and develop a team of Client Service Representatives ... Oversee the QA program to ensure client interactions meet regulatory, procedural, and quality ...

Seaport Hotel

Conference Services Manager

Boston, MA · On-site

Prepare and manage event documentation (BEOs, resumes, menus, and programs) * Coordinate across departments to ensure seamless event execution and exceptional service delivery * Conduct site tours ...

Sodexo

Conference Services Manager

Boston, MA

$67K - $98K/yr

Sodexo is hiring a Conference Services Manager for a growing life sciences account in Boston, MA ... Accountable for business, functional or operational areas, processes or programs, which may include ...

Sodexo

Conference Services Manager

Boston, MA · On-site

$67K - $98K/yr

Sodexo is hiring a Conference Services Manager for a growing life sciences account in Boston, MA ... Accountable for business, functional or operational areas, processes or programs, which may include ...

Sodexo

Conference Services Manager

Boston, MA

$67K - $98K/yr

Sodexo is hiring a Conference Services Manager for a growing life sciences account in Boston, MA ... Accountable for business, functional or operational areas, processes or programs, which may include ...

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All JobsProgram Services JobsProgram Services Manager JobsProgram Services Manager Jobs in Somerville, MA

Program Services Manager information

See Somerville, MA salary details

$42.6K

$82.8K

$156.1K

How much do program services manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for program services manager in Somerville, MA is $82,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $97,100.00 per year, depending on experience, location, and employer.

What does a program services manager do?

A Program Services Manager oversees the planning, implementation, and evaluation of programs within an organization, ensuring they meet set objectives and serve the intended population effectively. They coordinate staff, manage budgets, monitor program outcomes, and liaise with stakeholders to deliver high-quality services. This role often involves developing policies, reporting on program performance, and making improvements based on feedback and data analysis. Program Services Managers are vital for ensuring that organizational programs run smoothly and achieve their desired impact.

What are the key skills and qualifications needed to thrive as a program services manager?

To thrive as a Program Services Manager, you need strong leadership, project management, and program development skills, typically backed by a bachelor’s or master’s degree in a related field. Familiarity with project management software, budgeting tools, and data tracking systems is usually required, along with certifications like PMP being advantageous. Superior communication, problem-solving, and team-building abilities help you motivate staff and effectively liaise with stakeholders. These skills are crucial for ensuring programs are executed efficiently, meet organizational goals, and deliver impactful services.

What are some common challenges faced by program services managers, and how can they be addressed?

Program Services Managers often encounter challenges such as balancing multiple projects simultaneously, ensuring consistent communication among team members, and adapting to changing client or organizational needs. Effective time management, regular team check-ins, and clear documentation can help address these issues. Additionally, building strong relationships with stakeholders and being proactive about potential obstacles are key strategies for success in this role.

What is the difference between Program Services Manager vs Program Coordinator?

AspectProgram Services ManagerProgram Coordinator
Required CredentialsBachelor's degree, experience in program management, certifications may be preferredAssociate's or Bachelor's degree, relevant experience often preferred
Work EnvironmentOversees multiple programs, manages staff, strategic planningSupports program activities, handles logistics, assists with implementation
Employer & Industry UsageNonprofits, government agencies, educational institutionsNonprofits, community organizations, healthcare providers
Common Search & Comparison IntentUnderstanding managerial roles in program deliveryLearning about support roles in program execution

The Program Services Manager typically holds more responsibilities, including strategic planning and staff management, requiring higher credentials. The Program Coordinator focuses on supporting program activities and logistics. Both roles are essential in program delivery but differ in scope and seniority.

What cities near Somerville, MA are hiring for Program Services Manager jobs?

Cities near Somerville, MA with the most Program Services Manager job openings:

Program Services Manager jobs near you

Employment Program Manager

Ashland, MA • On-site

Advocates
See more jobs at Advocatesexternal

$22 - $25/hr

Full-time

Re-posted 10 days ago

Key responsibilities

  • Guide the daily operation of the DDS Employment program.

  • Develop and maintain relationships with employers to create employment opportunities and support participants' employment goals.

  • Provide training, support, and oversight for employment services, including developing job placement plans and coordinating transportation and support needs.

Job description

Overview
Salary: $22.00 - $25.00/hour
Schedule: Monday through Friday
The Employment Program Manager is responsible for guiding the daily operation of the DDS Employment program. This position is responsible for developing community relationships with the goal of building partnerships for employment opportunities. They will provide training and support the employment team, overall program development and implementation of employment services. The Manager also assumes overall responsibility for ensuring active daily services and full compliance with all DDS regulations as outlined.
Who We Are
At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.
We're a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.
At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.
Minimum Education Required
High School Diploma/GED
Responsibilities
  • Adhere to all principles of the Advocates Way.
  • Ensure that all program participants' career interests and preferences have been assessed and participants are assisted in achieving their employment goals.
  • Support all aspects of employment opportunities for people with a wide range of disabilities.
  • Develop and maintain relationships with employers located in Massachusetts. Seek to create new employment opportunities through workplace development efforts.
  • Complete individual interviews, assessments, and orientation to program services.
  • Assist in developing and implementing job placement plans for program participants.
  • Complete job analysis of potential job opportunities.
  • Facilitate the interview process with individuals and perspective employers.
  • Work with employers, individuals, and support teams to identify training and support needs; provide job site support as needed to remove any barriers to successful employment.
  • Provide daily living services/personal care during employment as needed.
  • Solicit feedback from employers regarding individual's work performance and adjusting support plans, as necessary.
  • Coordinate individual's transportation to and from work. As well as, to provide transportation as needed to/from work.
  • Maintain open communication regarding program services with individuals, their families, funding source representatives, and other community services.
  • Maintain oversight and coordination of case management services and employment services for all program participants ensuring all documentation deadlines are met and appropriate services are provided.
  • Ensure individual treatment and service coordination service needs are met as outlined in DDS regulations.
  • Assist in the preparation of all contracts related to Employment Services.
  • Participate in quality assurance initiatives.
  • Maintain individual records as required including timely and thorough completion of all necessary program assessments, progress reports, billing requirements, and other required documents per agency timelines.
  • Ensure continuous quality improvement of individualized programs and services using both internal and community resources.
  • Ensure all billing is accurately completed and submitted in the required timelines.
  • Maintain up to date knowledge of work incentives and laws influencing employment for people with disabilities.
  • Provide on-going training and support to staff and program participants consistent with their employment plans.
  • Work with staff to ensure that program participants' job selection, retention, advancement, and career planning are consistent with individual career plans and goals.
  • Develop measurable employment outcomes for each participant based upon person centered career development plans.
  • Ensure on-going liaison/advocacy/instructional intervention is provided for all program participants at all job sites.
  • Actively develop external growth/program development opportunities for Employment Services.
  • Attend and actively participate in program meetings and supervision.
  • Provide supervision, mentoring, and professional development opportunities for all staff in Employment Services.
  • Assist team members with the development of teaching curriculums designed to promote individual growth and increased independence within their employment services.
  • Maintain open lines of communication with participants, families, funding sources, consultants, the community at large, program and administrative team.
  • Serve as a member of the Day Program Management Team.
  • Ensure that individuals we support are treated with dignity and respect in accordance with Advocates' Human Rights Policy.
  • Attend trainings as assigned; maintain necessary certifications (CPR, First Aid, Safety Care, HR/DPPC).

Qualifications
  • Bachelor's degree in human/social services or a related field (psych, special ed or education) and least two years of healthcare and management experience, or in lieu of a degree at least three years employed working with those with developmental disabilities and two years in a management role. Candidates with marketing, recruitment, or job placement experience are strongly encouraged to apply!
  • Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
  • Must have excellent written and verbal communication skills
  • Must possess strong computer knowledge and strong analytical, numerical and reasoning abilities,
  • Ability to execute a variety of decision-making models and to multi-task with frequently changing priorities.
  • High energy level, excellent interpersonal skills and ability to function in a team atmosphere.
  • Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport consumers.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience
We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.

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