Program Services Coordinator Jobs in Decatur, GA

About Us
Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington, D.C., Puerto Rico, and more than 100 countries.
With four vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah, the Liberty Campus in Hinesville, and the East Georgia Campus in Swainsboro - Georgia Southern offers a dynamic environment that encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned specialized accreditation from numerous professional and academic associations that set standards in their respective fields.
Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive, student-centered environment that empowers the next generation of leaders to succeed.
Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally recognized for the caliber of its academic programs and student experience. Georgia Southern University has also been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.
Location
Statesboro Campus - Statesboro, GA
Department Information
Office of Global Engagement
Job Summary
The Student Services Coordinator (Outbound) manages day-to-day operations of outgoing exchange and study abroad program support services and conducts outgoing student advisement and program development on Georgia Southern's Statesboro & Savannah campuses. This position oversees study abroad and exchange student programs throughout the application, advising, departure, and returning processes, adhering to best practices.
Responsibilities

• Advise Students on Study Abroad Programs, provide individualized and group advising on program options, application procedures, and academic planning
• Update website brochures and program information with the most current information
• Cultivate marketing initiatives and projects for OGE by managing the department website, social media, and pursuing other campus-wide initiatives, as well as serve as the OGE liaison for University Communications and Marketing
• Oversee application tracking, ensure documentation is complete, and coordinate student placements with partner institutions
• Organize orientations and provide guidance on visas, travel logistics, cultural adjustment, and health and safety
• Collaborate with faculty, campus offices, and international partners to support student participation and ensure smooth processes
• Act as a point of contact for students abroad, assist with emergency protocols, and monitor global developments impacting travel
• Help coordinate logistics for faculty-led and exchange programs, including travel, accommodations, and enrollment
• Process payments for program-related expenses and submit accurate, timely expense reports in accordance with institutional policies
• Present to campus and classrooms about Study Abroad/Exchange opportunities
• Serve as the primary campus contact for exchange partner institutions and 3rd party providers

Required Qualifications
Educational Requirements

• Bachelor's degree

Required Experience

• Three (3) or more years of related work experience

Preferred Qualifications
Additional Preferred Qualifications

• Knowledge of TerraDotta or other study abroad program management systems
• Knowledge of Banner
• Knowledge of J-1 exchange student and scholar regulations

Preferred Educational Qualifications

• Master's Degree

Proposed Salary
$20.71 per hour
This is a non-exempt position paid on a biweekly basis.
Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Knowledge, Skills, & Abilities
ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to identify and address problems, formulate rules, articulate policies and rules to internal and external constituents
• Ability to respond effectively to the sensitive inquiries or complaints
• Exhibit personal code of ethics within professional practice
• Commitment to development of academic-residential campus environment through student-centered, collaborative teamwork across academic and Student Affairs units

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
• Thorough knowledge of emerging trends and needs of students

SKILLS

• Effective communication (verbal and written), organizational and human relations skills
• Demonstrated project management skills
• Problem-solving and team building experience

Apply Before Date
September 15, 2026
Application review may begin on August 10, 2026
Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu .
For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu .
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Conditions of Employment
Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Legally authorized to work in the United States for the duration of employment without assistance from the University.
Must be able to perform duties and responsibilities with or without reasonable accommodation.
Georgia Southern University is a Tobacco and Smoke-Free Community.
Proof of valid driver's license upon and throughout employment.
Equal Employment Opportunity
Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.
Other Information

• Must be able to perform duties and responsibilities with or without reasonable accommodation
• Work generally performed in an office environment
• Workweek may occasionally extend beyond 40 hours
• Travel may be required
• Evening and weekend work may be required
• Work performed in indoor and outdoor environments
• May be required to maneuver items weighing up to 25 pounds with or without reasonable accommodation
• Stand, bend, walk and lift as needed throughout the day

Background Check

• Position of Trust + Education & Credit