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Program Services Assistant Jobs in Baltimore, MD

Second Family Inc

Program Assistant

Lanham, MD · On-site

$37K - $47K/yr

General Description The Program Assistant supports the Program Manager in the daily operations of the group home program, ensuring quality care, regulatory compliance, and efficient service delivery ...

Howard Community College

Program Assistant

Columbia, MD · On-site

$20/hr

Program Assistant Howard Community College (HCC) is an exciting place to work, learn, and grow! We ... Interacts with students and faculty to answer questions and provide information regarding service ...

Howard Community College

Program Assistant

Baltimore, MD · On-site

$20/hr

Program Assistant will assist in publication design, word processing, spreadsheets, database and ... Interacts with students and faculty to answer questions and provide information regarding service ...

Howard Community College

Program Assistant

Columbia, MD · On-site

$20/hr

Program Assistant will assist in publication design, word processing, spreadsheets, database and ... service learning. • Supports the maintenance of office materials inventory and orders supplies ...

Erickson

Program Assistant

Catonsville, MD

$16/hr

Charlestown by Erickson Senior Living Join us as a Program Assistant to enhance the well-being of ... well-being services for those who live and work with us. As part of our team, you'll enjoy ...

Erickson Living

Program Assistant

Catonsville, MD · On-site

$20/hr

Charlestown by Erickson Senior Living Join us as a Program Assistant to enhance the well-being of ... well-being services for those who live and work with us. As part of our team, you'll enjoy ...

Goucher College

Grant Program Assistant

Baltimore, MD · On-site

$17 - $20/hr

Grant Program Assistant The Grant Program Assistant supports the implementation and daily ... This role coordinates student services, manages program logistics, and provides direct support to ...

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Program Services Assistant information

See Baltimore, MD salary details

$21.4K

$45.4K

$62.6K

How much do program services assistant jobs pay per year?

As of Sep 11, 2026, the average yearly pay for program services assistant in Baltimore, MD is $45,430.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $47,200.00 per year, depending on experience, location, and employer.

What is a program services assistant?

Program Services Assistants are administrative professionals who support the delivery and coordination of programs within organizations such as schools, government agencies, or nonprofits. Their responsibilities typically include managing program documentation, scheduling events, assisting with communications, and providing customer service to clients or participants. They play a key role in ensuring that program operations run smoothly and efficiently by handling logistical and clerical tasks. Program Services Assistants often work closely with program managers and other staff to support the achievement of program goals.

How does a program services assistant typically collaborate with program managers and other team members?

Program Services Assistants play a crucial support role by coordinating closely with program managers and various staff members to ensure smooth program operations. They often handle scheduling, document preparation, and communication between departments or with clients. Regular team meetings and shared project management tools are common, allowing assistants to stay updated on program developments and quickly address any administrative needs. This collaborative environment not only improves efficiency but also provides valuable exposure to the broader scope of program management.

What are the key skills and qualifications needed to thrive as a program services assistant, and why are they important?

To thrive as a Program Services Assistant, you need strong organizational skills, attention to detail, and experience with administrative or program support, often backed by an associate degree or relevant experience. Familiarity with office productivity software (such as Microsoft Office Suite), data entry systems, and sometimes client management databases is typically required. Excellent communication, teamwork, and problem-solving abilities help you manage tasks, interact with clients, and support program goals effectively. These skills ensure smooth program operations, efficient support to staff and participants, and the successful delivery of services.

What are the most commonly searched types of Program Services jobs in Baltimore, MD?

The most popular types of Program Services jobs in Baltimore, MD are:

Program Services Assistant jobs near you
Infographic showing various Program Services Assistant job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $45,430 per year, or $21.8 per hour.

Program Assistant

Lanham, MD • On-site

Second Family Inc
51 - 200 employees
Learn more about Second Family Incexternal

$37K - $47K/yr

Other

Posted 6 days ago

Job description

General Description
The Program Assistant supports the Program Manager in the daily operations of the group home program, ensuring quality care, regulatory compliance, and efficient service delivery for individuals with intellectual and developmental disabilities (IDD). This role provides administrative, operational, and direct support to promote the smooth functioning of the program and enhance the quality of life for the individuals served. This position requires a high level of attention to detail and the ability to navigate complex Maryland DDA systems. You will act as a "right hand" to the Program Manager, helping to translate program needs into organized, actionable data.
Job Duties
  • Assist the Program Manager with daily oversight of group home operations, ensuring consistent implementation of policies, procedures, and care standards.
  • Support in monitoring staff performance and providing guidance or feedback as directed by the Program Manager.
  • Help coordinate staff schedules, shift coverage, and communication to always ensure adequate staffing.
  • Assist with tracking and organizing documentation, including daily logs, incident reports, medication records, and appointment follow-ups.
  • Communicate with healthcare providers, families, and other stakeholders as needed to support individual needs and program goals.
  • Assist with planning, coordinating, and attending medical appointments, community outings, and individual support meetings.
  • Support with the onboarding and training of new staff, ensuring they are familiar with routines, documentation, and individual support plans.
  • Conduct walk-throughs of the home to help ensure cleanliness, safety, and regulatory compliance.
  • Report any concerns regarding staff, individuals served, or facility operations to the Program Manager promptly.
  • Support with inventory, ordering of supplies, and maintaining proper documentation related to program needs.
  • Help coordinate team meetings, prepare agendas, and assist with follow-up on assigned tasks.
  • Fill in and provide direct care as needed in emergencies or during staff shortages.
  • Other duties as assigned.
Knowledge & Abilities
  • Ability to interpret and apply regulatory requirements (e.g., COMAR, DDA guidelines).
  • Strong written and verbal communication skills, including the ability to document observations and interactions professionally and clearly.
  • Ability to handle confidential information with discretion and maintain professional boundaries.
  • Competence with basic technology tools including email, Microsoft Office (Word, Excel), and electronic health or case management systems.
  • Ability to remain calm and effective during crisis situations or emergencies.
  • Strong interpersonal skills with the ability to build positive working relationships with staff, individuals served, and external partners.
  • Prior experience with iCareManager (ICM) and LTSS is a significant plus.
  • Ability to manage multiple priorities while maintaining attention to detail and meeting deadlines.
Physical Requirements
  • Environment: The role involves frequent traveling to and from designated residential locations. May be exposed to illness (viruses, etc.) in the working environment. Must be able to work a flexible schedule (standard shift, rotating shift, standby, and on-call) based on operational need.
  • Physical: Sufficient physical ability to perform moderate or light lifting and carrying, including the ability to lift and move up to 50 lbs.; walking and standing for prolonged periods; bending and stooping; and operating motorized vehicles.
  • Vision/Hearing: Ability to see and hear within the normal range, with or without correction, sufficient to read computer screens, documents, and communicate effectively.
Education, Licenses, & Training
  • High school diploma or equivalent required; Associate's or Bachelor's degree in Human Services, Healthcare, or a related field preferred.
  • At least 1 year of experience in a group home or direct support setting required.
  • Strong communication, time management, and organizational skills.
  • Ability to work both independently and as part of a team in a fast-paced environment.
  • Familiarity with regulatory standards (such as COMAR regulations) and documentation requirements in a group home setting is a plus.
  • Valid driver's license and ability to transport individuals if needed.
  • Must be dependable, detail-oriented, and committed to supporting individuals with dignity and respect.
Shift
  • Monday - Friday 8:30am - 5:00pm and flexibility to accommodate individual needs and schedule variations.

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