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Program Services Assistant Jobs in Illinois (NOW HIRING)

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Program Services Assistant information

What is a program services assistant?

Program Services Assistants are administrative professionals who support the delivery and coordination of programs within organizations such as schools, government agencies, or nonprofits. Their responsibilities typically include managing program documentation, scheduling events, assisting with communications, and providing customer service to clients or participants. They play a key role in ensuring that program operations run smoothly and efficiently by handling logistical and clerical tasks. Program Services Assistants often work closely with program managers and other staff to support the achievement of program goals.

How does a program services assistant typically collaborate with program managers and other team members?

Program Services Assistants play a crucial support role by coordinating closely with program managers and various staff members to ensure smooth program operations. They often handle scheduling, document preparation, and communication between departments or with clients. Regular team meetings and shared project management tools are common, allowing assistants to stay updated on program developments and quickly address any administrative needs. This collaborative environment not only improves efficiency but also provides valuable exposure to the broader scope of program management.

What are the key skills and qualifications needed to thrive as a program services assistant, and why are they important?

To thrive as a Program Services Assistant, you need strong organizational skills, attention to detail, and experience with administrative or program support, often backed by an associate degree or relevant experience. Familiarity with office productivity software (such as Microsoft Office Suite), data entry systems, and sometimes client management databases is typically required. Excellent communication, teamwork, and problem-solving abilities help you manage tasks, interact with clients, and support program goals effectively. These skills ensure smooth program operations, efficient support to staff and participants, and the successful delivery of services.

What are the most commonly searched types of Program Services jobs in Illinois?

The most popular types of Program Services jobs in Illinois are:

What cities in Illinois are hiring for Program Services Assistant jobs?

Cities in Illinois with the most Program Services Assistant job openings:

Infographic showing various Program Services Assistant job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Adult Day Services Program Assistant

Bellwood, IL • On-site

Chicago Methodist Senior Services
Health Care and Social Assistance • 201 - 500 employees

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago


Job description

) Salary $19.00/per hour - 40 Hours per week (Monday - Friday)
CMSS offers the following benefits to our amazing employees:
  • Competitive Pay
  • Sick Pay
  • Vacation and holiday pay
  • Medical, dental & vision
  • 403b & Roth Retirement plans
  • Tuition reimbursement

Chicago Methodist Senior Service (CMSS) is a non-profit, non-sectarian organization providing an array of programs and services to older adults across Chicagoland.
POSITION SUMMARY
The Program Assistant provides direct support to older adults participating in the Adult Day Services program, including individuals with a variety of physical, cognitive, and functional abilities. This individual helps create a welcoming, engaging, and supportive environment in which each participant can enjoy meaningful activities, social interaction, meals, and daily routines. The majority of the Program Assistant's time will be spent planning, leading, and assisting with group and individual activities designed to promote social engagement, cognitive stimulation, creativity, physical activity, and enjoyment. The Program Assistant also provides assistance with personal care, including toileting and other activities of daily living, and assists participants during meals.
ESSENTIAL RESPONSIBILITIES
Activities and Participant Engagement
• Help develop and implement daily activity programming, including arts and crafts, music, games, exercise, reminiscence, current events, discussion groups, and other recreational and therapeutic activities.
• Modify activities to accommodate participants with different physical, cognitive, sensory, and communication abilities.
• Encourage participation while respecting each individual's preferences and right to choose not to participate.
• Provide one-to-one engagement and activities for participants who may have difficulty participating in larger groups.
• Observe participants' responses to activities and communicate significant changes or concerns to the supervisor.
Personal Care and Activities of Daily Living
• Assist participants with mobility, positioning, transfers, and ambulation as appropriate and within the employee's training and scope of responsibility.
• Provide assistance to participants who use walkers, canes, or other mobility devices.
Assist with hand hygiene and other personal hygiene needs as appropriate.
• Maintain participant privacy, dignity, and confidentiality at all times.
• Recognize and promptly report changes in a participant's physical, cognitive, emotional, or behavioral condition.
Mealtime Assistance
Provide appropriate assistance to participants who need help eating or drinking, consistent with individual care plans and program policies.
• Encourage independence and socialization during meals whenever possible.
• Monitor participants during meals and report concerns regarding eating, drinking, swallowing, or changes in appetite to the appropriate staff member.
• Assist with maintaining a clean, safe, and pleasant dining environment.
Safety and Program Support
• Maintain awareness of participant whereabouts and safety throughout the program day.
• Follow emergency, infection control, fall prevention, and other safety procedures.
• Assist with transportation loading and unloading and other program routines as assigned.
• Perform other duties as assigned that support the effective operation of the Adult Day Services program.
QUALIFICATIONS
Required:
• High school diploma or equivalent.
• Experience working with older adults, individuals with disabilities, dementia, or other populations requiring supportive services preferred.
• Ability to communicate effectively and compassionately with participants, families, and coworkers.
• Ability to follow individualized care instructions and program policies.
• Ability to maintain confidentiality and demonstrate sound judgment.
• Ability to assist with personal care and physical tasks associated with the position.
• CPR/First Aid certification or willingness to obtain certification with fifteen (15) days of hire.
Preferred:
• Experience in adult day services, senior services, assisted living, memory care, home care, or a related setting.
• Experience leading recreational, therapeutic, or group activities.
• Dementia care experience or training.
• Additional training or certification in personal care, caregiving, or a related field.