Program Project Manager Jobs in Queen Creek, AZ (NOW HIRING)

Position Summary

The Project Manager I provides oversight and coordination of projects/programs with medium to large scopes and/or complexity. They provide leadership to project and program team members, which may include directly managing/supervising others. They are responsible for communication with internal and external project stakeholders and the overall success of project execution.

Essential Job Functions & Accountabilities

Project Management

• Oversees and coordinates all aspects of project execution and client experience.
• Develops project proposals, contracts and project budgets; may support proposal development on larger/more complex projects.
• Plans and coordinates project deliverables.
• Manages client service and project communication. 
• Monitors and ensure adherence to budgets and financial expectations.
• Responsible for overall project performance.
• Contributes to efforts to improve performance and ensure consistent adherence to applicable quality standards.
• Manages and maintains relationships with project sub-consultants.
• Other duties as assigned.

Program Management

(where applicable)

• Develops program contracts, project fee matrices and creates specific program project fees; may support these activities on other projects as needed.
• Manages client service and communication for specific program projects and may support program level communication.
• Oversees and coordinates all aspects of specific program scheduling and program project execution.

Quality

• Monitors project quality expectations.
• Ensures deliverables meet project objectives and quality expectations. 
• Understands the scope of work and fees to mitigate risk throughout the project life cycle.
• Provides technical insight on project production when applicable.
• Recognizes project conflicts and proactively works with stakeholders to resolve.

Client Experience

• Serves as the primary project/program contact and brand ambassador.
• Maintains regular communication with clients and sub-consultants to ensure satisfaction with the project process and engineering work product, and that client views are managed toward the best solution.
• Recognizes and resolves project-related conflict and responds to client requests and questions, balancing the interests of internal and external stakeholders.
• Partners with sector and practice leadership to support business development strategies within their sector or practice.

Team & Technical Leadership

• Directs the activities of project/program team members and oversees Project Coordinators as needed.
• Proactively advises, coaches and mentors less experienced Designers, Engineers, or Project Managers, providing oversight or guidance on project execution and communication.
• Makes recommendations to practice, operations and/or technical leadership to align training, development and mentoring of project staff.

Core Competencies

Communication

• Keeps others well informed and prioritizes audiences, accuracy, and timeliness.
• Facilitates an efficient, consistent workflow and exchange of information.
• Adjusts communication based on needs and make-up of audience.

Integrity

• Leads by example, challenges assumptions, and creates candid feedback loops.
• Aligns personal actions and words, extends and receives trust, and upholds commitments.
• Maintains the confidence of clients and colleagues, especially when handling sensitive information.

Quality Orientation

• Creates a sense of urgency to tackle problems and rewards responsiveness.
• Recognizes opportunity for improvement, creating and supporting processes and feedback to improve results.
• Holds others accountable for doing their best work.

Teamwork/Inclusion

• Promotes a culture of collaboration across roles and teams.
• Navigates difficult conversations with diplomacy and leverages cooperative efforts to resolve conflict.
• Confronts exclusionary behavior and participates productively in discussions of diverse, sensitive societal topics.

Continuous Learning

• Pursues challenging assignments and new knowledge.
• Encourages experimentation when faced with new challenges.
• Examines mistakes, clarifies lessons learned, and applies to future work.

Functional/Technical Expertise

• Leverages area of expertise to contribute to team and company goals.
• Promotes an environment where people openly share their expertise, experiences, opinions, ideas, and perspectives.
• Maintains knowledge, skills, and abilities relevant to success throughout job functions.

Leadership

INSPIRES THE ORGANIZATION

• Personifies the values of the organization and champions organizational culture and vision, earnestly supporting and mobilizing decisions made by organizational leadership.
• Navigates ambiguity and change in a positive way, proactively seeking support from leadership when needed.

FOCUSES ON CLIENT EXPERIENCE

• Fosters positive client relationships and coaches others to do the same, striving for best-in-class service and internal and external client satisfaction.
• Anticipates and responds proactively to changes in client needs, priorities, and/or expectations, ensuring quality results.

DEVELOPS THE STRENGTHS OF OTHERS

• Demonstrates empathy and builds strong relationships with colleagues.
• Seeks and shares productive feedback with candor to help others grow, celebrating the effort, progress, and everyday wins of colleagues.

DRIVES ACCOUNTABILITY, QUALITY, AND INNOVATION

• Expects and drives high-quality results and welcomes innovative strategies, especially in times of change.
• Models financially responsible behaviors and coaches others to be fiscally mindful as employee-owners.

Required Education, Experience, Licenses & Technical Competencies

• Bachelor’s degree in engineering, construction management, science, technology, or business preferred. 4 years of relevant experience within the AEC or Professional Services industry will be considered in lieu of requisite education.
• 8 years of relevant experience required, including a minimum of 4 years cumulative of project management experience.
• Proficiency in project management standards and execution required.
• Intermediate knowledge and understanding of building design and construction principles required.
• Project management certification preferred.
• PE license recommended.
• Must demonstrate proficiency in all core competencies as described and characterized in the job description.
• Self-starter with the ability to influence and motivate others to achieve goals.
• Excellent track record of effective collaboration, communication and organization skills.

Physical & Other Requirements

• Prolonged periods of sitting or standing at a desk and working on a computer.
• Ability to read, write and communicate in English.