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Program Portfolio Manager Jobs in Edmonton, AB (NOW HIRING)

You will also drive continuous improvement across our Facilities Program portfolio. This is an ... Numerous, often competing interests must be managed concurrently. * Minimal travel ( Benefits: * A ...

You'll lead end-to-end program management across our delivery workstreams, translating strategic ... portfolio's growth mandate; engage with provincial and national stakeholders on connected care ...

Program Administrator

Edmonton, AB · On-site

CA$2.0K - CA$2.6K/wk

... Portfolio. Reporting to a Program Coordinator, you'll provide exceptional student services and ... You'll work closely with Academic Program Managers, Program Chairs, and faculty members-often ...

Manage and retain a portfolio of High Value Players * Provide an enhanced proactive one stop ... program with employer contributions; among other employee benefits. This role may also be eligible ...

Our portfolio boasts some of Canada's most iconic and award-winning brands, including J.P. Wiser ... Implement merchandising and promotional programs in line with national and regional strategies.

Our portfolio boasts some of Canada's most iconic and award-winning brands, including J.P. Wiser ... Implement merchandising and promotional programs in line with national and regional strategies.

... program * Career growth and advancement opportunities About the Role The Property Manager plays a key role in driving the financial and operational success of a residential portfolio. You'll be ...

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Program Portfolio Manager information

What is the difference between Program Portfolio Manager vs Project Manager?

AspectProgram Portfolio ManagerProject Manager
CertificationsPMP, PgMP, PMI-SPPMP, CAPM
Work EnvironmentOversees multiple projects and programs at an organizational levelManages individual projects within scope, budget, and schedule
Employer & Industry UsageUsed in large organizations managing multiple initiativesCommon across industries for specific project delivery

The Program Portfolio Manager focuses on aligning multiple programs with organizational strategy, overseeing a portfolio of projects and programs. In contrast, a Project Manager manages individual projects, ensuring they meet specific objectives. Both roles require similar certifications but differ in scope and strategic impact.

What are the key skills and qualifications needed to thrive as a Program Portfolio Manager, and why are they important?

To thrive as a Program Portfolio Manager, you need expertise in program management, strategic planning, and resource allocation, often supported by a bachelor's degree and certifications like PMP or PgMP. Familiarity with project management tools (such as Microsoft Project, Jira, or Smartsheet) and portfolio management systems is typically required. Strong leadership, stakeholder management, and communication skills help you drive alignment and resolve conflicts across diverse teams. These skills ensure effective prioritization, risk mitigation, and the successful delivery of organizational goals across multiple projects.

How does a Program Portfolio Manager typically collaborate with project managers and executive leadership?

A Program Portfolio Manager acts as a bridge between project managers and executive leadership by overseeing the alignment of multiple projects with the organization's strategic goals. They regularly communicate with project managers to track progress, manage resources, and address risks, while also reporting portfolio performance and recommending adjustments to executives. This role often involves facilitating cross-functional meetings, prioritizing initiatives, and ensuring that projects support broader business objectives. Effective collaboration and communication skills are essential to balance stakeholder expectations and maintain portfolio success.

What are Program Portfolio Managers?

Program Portfolio Managers are professionals responsible for overseeing a collection of projects and programs within an organization to ensure they align with overall business objectives. They prioritize initiatives, allocate resources, and monitor progress to maximize value and minimize risks. Their role involves strategic planning, stakeholder communication, and ensuring that all projects within the portfolio contribute effectively to the company’s goals. They often work closely with project managers, executives, and other stakeholders to make informed decisions and optimize portfolio performance.
ServiceNow Strategic Portfolio Management (SPM) Consultant

ServiceNow Strategic Portfolio Management (SPM) Consultant

RSM

Edmonton, AB • Hybrid

Full-time

Re-posted 19 days ago


Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Responsibilities

  • Facilitate SPM-focused workshops to understand client portfolio management processes, demand intake, resource planning, and project delivery frameworks
  • Define and communicate a clear SPM vision and roadmap, aligning ServiceNow SPM capabilities (Demand Management, Project Portfolio Management, Resource Management, Agile Development) with business strategy and outcomes
  • Own and manage the SPM product backlog, prioritizing features such as demand intake, project tracking, capacity planning, and financial management
  • Collaborate with stakeholders to identify dependencies across SPM modules (e.g., Demand Project Resource Financials) and drive logical implementation sequencing
  • Act as a strategic advisor to optimize portfolio visibility, investment planning, and resource utilization through SPM capabilities
  • Lead sprint planning, backlog refinement, and reviews with a focus on iterative delivery of SPM solutions
  • Analyze existing portfolio and project management processes to identify opportunities for improved governance, prioritization, and execution
  • Serve as the primary liaison between business stakeholders and technical teams, ensuring alignment on SPM strategy, configuration, and outcomes
  • Drive stakeholder adoption of standardized demand, project, and resource management processes
  • Ensure delivery of scalable solutions that support enterprise portfolio management, Agile delivery, and hybrid project environments

Required Qualifications

  • 5-7 years of ServiceNow experience, including ServiceNow Administrator Certification
  • Hands-on experience implementing and supporting ServiceNow SPM modules (Demand Management, Project Portfolio Management, Resource Management, Agile Development)
  • Experience as a Business Analyst or Systems Analyst supporting SPM implementations and portfolio management transformations
  • 3-5 years of client-facing experience in a consulting or advisory role, with strong stakeholder management skills
  • 3+ years working in Agile environments (Scrum, SAFe), preferably delivering ServiceNow or SPM solutions
  • Strong understanding of portfolio management, project delivery lifecycles, and resource planning
  • Proven experience with project governance, demand prioritization, and portfolio reporting
  • Experience with financial tracking, budgeting, and forecasting within project or portfolio management tools
  • Demonstrated ability to perform business and technical requirements analysis, process mapping, and solution design
  • Strong knowledge of ITIL/ITSM principles and how they align with enterprise portfolio management

Preferred Qualifications

  • ITIL Foundation Certification
  • ServiceNow SPM-specific certifications (e.g., Certified Implementation Specialist - SPM)
  • Experience integrating ServiceNow SPM with tools such as Jira, Azure DevOps, or other Agile/project management platforms
  • Familiarity with portfolio prioritization frameworks, capacity planning, and investment governance models
  • Knowledge of financial management concepts such as CapEx/OpEx tracking and ROI analysis
  • Experience with enterprise Agile frameworks (e.g., SAFe) and their integration with portfolio management
  • Understanding of enterprise architecture or governance frameworks such as COBIT or Lean Portfolio Management

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $86,500 - $138,500

Individualsselected for this role will be eligible for a discretionary bonus based on firm and individual performance.