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Program Operations Director Jobs in Quincy, MA (NOW HIRING)

Boston Medical Center

Director of Operations

Boston, MA · On-site

$97K - $141K/yr

The Operations Director is responsible for the management of services across one or more sections ... Capable of program development, implementation and evaluation. * Capable of long range program ...

DaVita

Regional Operations Director (ROD)

Everett, MA · Remote

As a Regional Operations Director (ROD) , you'll provide strategic and tactical leadership, counsel ... Professional development programs: DaVita offers a variety of programs to help strong performers ...

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Showing results 21-40

All JobsProgram Operations JobsProgram Operations Director JobsProgram Operations Director Jobs in Quincy, MA

Program Operations Director information

See Quincy, MA salary details

$35.8K

$113.2K

$188.7K

How much do program operations director jobs pay per year?

As of Aug 12, 2026, the average yearly pay for program operations director in Quincy, MA is $113,221.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,400.00 and $142,500.00 per year, depending on experience, location, and employer.

What does a Program Operations Director do?

A Program Operations Director oversees the daily operations and strategic management of programs within an organization. They ensure that programs are executed efficiently, meet organizational goals, and comply with relevant regulations and standards. Their responsibilities often include coordinating between departments, managing budgets, supervising staff, and evaluating program effectiveness. This role requires strong leadership, problem-solving, and communication skills to keep programs running smoothly and achieving desired outcomes.

What are the key skills and qualifications needed to thrive as a Program Operations Director, and why are they important?

To thrive as a Program Operations Director, you need strong leadership abilities, program management experience, and a background in business administration or a related field. Proficiency with project management software, data analysis tools, and relevant certifications like PMP are often important. Excellent communication, problem-solving, and organizational skills help you motivate teams and navigate complex operational challenges. These skills and qualities are critical for ensuring that programs run efficiently, achieve goals, and align with organizational strategy.

What are some common challenges a Program Operations Director faces in managing cross-functional teams?

A Program Operations Director often encounters challenges related to aligning priorities and communication across diverse departments such as finance, HR, and project management. Coordinating these groups requires strong organizational and interpersonal skills to ensure everyone is working towards shared objectives and deadlines. Additionally, adapting to shifting project scopes and managing resource constraints are frequent hurdles, making flexibility and problem-solving essential traits for success in this role.

What is the difference between Program Operations Director vs Program Manager?

AspectProgram Operations DirectorProgram Manager
ResponsibilitiesOversees multiple programs, strategic planning, and high-level operationsManages individual programs, project execution, and team coordination
Required CredentialsTypically requires a bachelor’s degree, often a master’s, with experience in operations or managementUsually requires a bachelor’s degree, with project management experience
Work EnvironmentExecutive-level setting, strategic planning, cross-department collaborationProject teams, day-to-day program execution, stakeholder communication
Industry UsageCommon in nonprofit, government, and corporate sectors for overseeing multiple initiativesUsed across industries for managing specific projects within programs

The Program Operations Director focuses on strategic oversight and managing multiple programs at a high level, while the Program Manager handles the execution of individual programs. Both roles require relevant experience and credentials, but the Director operates at a broader, more strategic level.

What job categories do people searching Program Operations Director jobs in Quincy, MA look for? The top searched job categories for Program Operations Director jobs in Quincy, MA are:
What cities near Quincy, MA are hiring for Program Operations Director jobs? Cities near Quincy, MA with the most Program Operations Director job openings:
Program Operations Director jobs near you
Infographic showing various Program Operations Director job openings in Quincy, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $113,221 per year, or $54.4 per hour.

Program Director

Cooperative for Human Services

Stoneham, MA

Full-time

Posted 8 days ago

Job description

Description

Cooperative for Human Services Inc. (CHS) is dedicated to supporting individuals with developmental and behavioral health needs in living meaningful, self-directed lives in their communities. Our programs focus on person-centered supports, community integration, and building strong natural support networks for the people we serve.


Position Overview

The Program Director is responsible for the overall management and quality of services within an assigned residential program. This role provides direct supervision to the Assistant Program Director and Direct Support staff while ensuring high-quality, person-centered services for the individuals supported.

The Program Director oversees program operations including staffing, clinical coordination, medication administration systems, regulatory compliance, budgeting, and healthcare coordination. This position also maintains strong communication with families, guardians, clinical providers, and regulatory agencies to ensure services meet the highest standards of care.


Key Responsibilities
Program Leadership & Oversight
  • Provide day-to-day leadership and operational oversight of an assigned program.
  • Ensure services are delivered in accordance with CHS policies and applicable state regulations.
  • Monitor program quality and ensure adherence to organizational mission, philosophy, and values.
  • Maintain program documentation and records in compliance with regulatory requirements.
Staff Supervision & Development
  • Supervise the Assistant Program Director and Direct Support staff.
  • Manage staffing patterns and schedules to ensure appropriate coverage and required staffing ratios.
  • Participate in recruitment, interviewing, and hiring of staff.
  • Establish performance expectations and conduct regular employee evaluations.
  • Provide coaching, training, and professional development opportunities to team members.
Person-Centered Support
  • Advocate for the rights, dignity, and well-being of each person served.
  • Support the development and implementation of Individual Support Plans (ISPs)
  • Monitor progress toward individual goals and ensure services reflect person-centered values.
  • Participate in transition planning for individuals entering or leaving services.
Clinical & Compliance Oversight
  • Oversee medication administration systems to ensure compliance with CHS policy and state regulations.
  • Coordinate healthcare services and clinical supports for individuals served.
  • Ensure compliance with all applicable local, state, and federal regulations.
Financial & Administrative Management
  • Participate in the development of program budgets.
  • Monitor and manage program funds and individual funds responsibly.
  • Generate required statistical and narrative reports.
Community & Stakeholder Engagement
  • Serve as a liaison between individuals served, family members, guardians, providers, and community stakeholders.
  • Promote community inclusion and opportunities for individuals to build natural support networks.
On-Call Support
  • 24/7 emergency on-call to support program operations as needed.

Requirements

Qualifications

Education & Experience

  • Associate's degree in a related human services field and at least one year of experience in a social service or human services organization
  • Bachelor's degree preferred
  • Minimum of one year of supervisory or management experience
  • MAP Certification required

Alternative Qualifications

  • High school diploma with four years of experience working in developmental disabilities services

Skills & Requirements

  • Strong leadership and staff supervision skills
  • Excellent written and verbal communication
  • Knowledge of community-based human services supports
  • Ability to manage multiple operational responsibilities
  • Valid driver's license required
Working Environment

This role involves a dynamic work environment that includes:

  • Residential program settings
  • Community locations
  • Office and administrative work

The position requires a combination of standing, walking, and sitting throughout the day and the ability to lift up to 30 pounds with reasonable accommodation.


Why Join CHS?

At Cooperative for Human Services, you will work alongside passionate professionals dedicated to empowering individuals and strengthening communities. We value collaboration, innovation, and person-centered care.

Apply