Program Manager Jobs in Saint Joseph, MO (NOW HIRING)

Job description

Essential Technical/Motor Skills

• Ability to give injections, administer medications, reposition patients; conduct wound assessment, physical assessments, change dressings; fine motor skills, eye/hand coordination, answer phone, data entry; navigate EMR to obtain critical details; use excel, WORD and PowerPoint.

Interpersonal Skills

• Acts with Compassion; effective communication; Employee Training; Interpersonal Skills; Relationship Building.

Essential Physical Requirements

• Able to walk long distances; able to move, kneel, crouch, stoop, reach, stand, push, pull, and lift; speak succinctly and clearly.
• Must follow good body mechanics.
• Good eyesight, and hearing; able to articulate/speak clearly with minimal impediments; good dexterity; ability to detect tactile differences.

Essential Mental Abilities

• Able to synthesize and condense data and evidence; Able to create action plan based on evidence to achieve desired objectives; Business Acumen; Compliance Management; Health Care Policy; Customer Data; Knowledge Management; Legal And Regulatory Requirements; Coordination; Program Development; Risk Assessment; Service Focus; Strategic Planning -Design Diligence; Member Service; Patient Safety; Health Care Quality Standards; Organizational Culture.

Essential Sensory Requirements

• Visual, hearing, feeling, smell.

Exposure to Hazards

• Frequent exposure to communicable diseases, toxic substances, blood and body fluids, needle sticks and other conditions common to a medical environment.

Other Skills and Abilities

• Provides direct patient care after analysis of patient status and needs to develop and evaluate individualized care plans by: applying WOC clinical knowledge and skills to analyze and assess patient needs; overseeing collaboratively developed individualized care plans for complex and specialized patients while providing guidance to staff; leading the evaluation of effectiveness of care plans through ongoing assessment, analysis, and revision, anticipating and resolving /mitigating issues and risks as they arise; and providing consultation to patients, families, and interdisciplinary team members to promote patient-centered care, fostering collaboration and communication.
• Provides oversight and management of wound care staff: conducts recruitment, hiring and onboarding process and daily staffing to meet patient care needs; accountable for performance management of employees including annual performance reviews and follows progressive discipline process for time, attendance and performance deviations; identifies and intervenes with interpersonal or professional conflicts within and with the wound care staff; engages in discussions with wound care staff on their professional development needs including individual growth opportunities as well as mandatory required learning; monitors metrics and takes actions to enhance employee satisfaction; demonstrates ability to delegate tasks using clear communication and monitoring progress.
• Maintain current knowledge of wound care research, professional standards, regulatory expectations, and emerging clinical best practices.
• Demonstrates leadership skills by: identifying strengths and opportunities in self, team members and program; creating actionable items to address strengths/opportunities; and improve performance; adapting to competing demands, new responsibilities, change, challenges, and feedback; modeling team collaboration within and across teams; using effective communication skills; building relationships and mentoring staff.
• Facilitates interdisciplinary collaboration by: leading collaborative efforts between nursing and various health care disciplines to drive the strategic implementation of evidence-based best practices, fostering a culture of consistency and continuity of care, and optimizing quality outcomes for patients; driving engagement with stakeholders to ensure seamless delivery of care, allocating resources effectively, and escalating issues as needed; and influencing the decision-making processes that affect patient care outcomes, fostering collaboration and communication among team members.
• Review wound-related quality outcomes, identify trends, lead improvement initiatives, and partner with Quality and Patient Safety on data-driven action plans.
• Oversees and coordinates the planning and delivery of skin and wound care education for patients, families, and staff by: leading the assessment and development of content to meet diverse learning needs, preferences, and cultural backgrounds; fostering partnerships with health care providers and external stakeholders to champion patient and staff education initiatives, cultivating high levels of engagement and participation; driving a culture of learning and development within the organization; allocating resources to support ongoing staff education and training in skin and wound care; and evaluating the effectiveness of these education programs.
• Oversees business initiatives by: recognizing improvement opportunities and applying expertise in skin and wound care; collaborating to develop work plans to meet business priorities and deadlines; coordinating and delegating resources to implement work plan and accomplish organizational goals; monitoring progress and results; solving complex problems; escalating high-priority issues; recognizing and capitalizing on improvement opportunities; evaluating recommendations made.
• Promotes compliance with regulatory standards and best practices by: engaging stakeholders to assess the impact of policy changes on patient care delivery and workflow processes, fostering collaboration and communication; providing expert input in policy/protocol creation, development, and review processes, ensuring alignment with regulatory standards, evidence-based practice, and organizational goals and objectives; and engaging with staff and stakeholders to evaluate the effectiveness of policies and procedures, resolving issues and making improvements as needed.
• Serve as a resource for care transitions by supporting discharge recommendations, outpatient wound care referrals, home health coordination, and patient/family education.
• Other duties as assigned.

Education

• Graduate of Accredited CWOCN/CWCN Nursing Education Program (wound scope, minimum) - Required
• Master's Degree - in Nursing - Required

Work Experience

• 3 Years - Direct patient care in acute care setting. - Required
• 1 Year - Experience as a Certified Wound Care Nurse. - Preferred

Licenses and Certifications

• Registered Nurse (RN) - State Licensure/Or Compact State Licensure - Required Upon Hire
• Master's Level Degree in Nursing - Required Upon Hire
• Certified Wound Care Nurse (CWCN) - Required within 1 year Or
• Certified Wound Ostomy Continence Nurse (CWOCN) - Required within 2 Years
• Clinical Nurse Specialist (CNS) - Preferred Upon Hire

Travel Requirements