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Program Manager Scrum Master Jobs in Vancouver, BC

Targeted Talent

Customer Success Manager

Burnaby, BC · Remote

Working knowledge of Scrum and other Agile methodologies * Bonus: previous experience with ... ESPO (employee stock option program) * Medical/dental vision coverage * 401(k) * Flexible PTO and ...

Targeted Talent

Customer Success Manager

Surrey, BC · Remote

Working knowledge of Scrum and other Agile methodologies * Bonus: previous experience with ... ESPO (employee stock option program) * Medical/dental vision coverage * 401(k) * Flexible PTO and ...

Targeted Talent

Customer Success Manager

Burnaby, BC · Remote

Working knowledge of Scrum and other Agile methodologies * Bonus: previous experience with ... ESPO (employee stock option program) * Medical/dental vision coverage * 401(k) * Flexible PTO and ...

Targeted Talent

Customer Success Manager

Richmond, BC · Remote

Working knowledge of Scrum and other Agile methodologies * Bonus: previous experience with ... ESPO (employee stock option program) * Medical/dental vision coverage * 401(k) * Flexible PTO and ...

Targeted Talent

Customer Success Manager

Surrey, BC · Remote

Working knowledge of Scrum and other Agile methodologies * Bonus: previous experience with ... ESPO (employee stock option program) * Medical/dental vision coverage * 401(k) * Flexible PTO and ...

Targeted Talent

Customer Success Manager

Richmond, BC · Remote

Working knowledge of Scrum and other Agile methodologies * Bonus: previous experience with ... ESPO (employee stock option program) * Medical/dental vision coverage * 401(k) * Flexible PTO and ...

Targeted Talent

Customer Success Manager

Langley, BC · Remote

Working knowledge of Scrum and other Agile methodologies * Bonus: previous experience with ... ESPO (employee stock option program) * Medical/dental vision coverage * 401(k) * Flexible PTO and ...

Targeted Talent

Systems Engineer - DevOps

Burnaby, BC · On-site +1

... scrum, kanban), to operationalize technologies, establish technology road maps, and grow the ... Drive the design, management, and adoption of deployment capabilities for containerized ...

Targeted Talent

Systems Engineer - DevOps

Burnaby, BC · On-site +1

... scrum, kanban), to operationalize technologies, establish technology road maps, and grow the ... Drive the design, management, and adoption of deployment capabilities for containerized ...

City of Vancouver

Project Manager I

Vancouver, BC · On-site

Main Purpose and Function The Project Manager I position works as part of our Program Management ... Bachelor or Master Degree in Architecture, Planning, Construction Management, or Engineering from a ...

WSP

Environmental Remediation Project Manager

Vancouver, BC · On-site

CA$80K - CA$107K/yr

We have been providing contaminated site program management services to the worlds most technically ... in WSP's Master Services Agreements. * You mentor junior staff on environmental protocols and ...

WSP

Environmental Remediation Project Manager

Vancouver, BC · On-site

CA$80K - CA$107K/yr

We have been providing contaminated site program management services to the worlds most technically ... in WSP's Master Services Agreements. * You mentor junior staff on environmental protocols and ...

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Program Manager Scrum Master information

What is a program manager scrum master?

A Program Manager Scrum Master is a professional who combines the responsibilities of overseeing multiple related projects (as a Program Manager) with facilitating Agile Scrum processes (as a Scrum Master). This role ensures that teams follow Scrum practices while also aligning project goals with broader organizational objectives. They work to remove obstacles, foster team collaboration, and coordinate efforts across different teams or projects. By bridging the gap between strategic program management and day-to-day Scrum facilitation, they help deliver successful outcomes on time and within scope.

How does a program manager scrum master balance overseeing multiple Agile teams while ensuring alignment with organizational goals?

A Program Manager Scrum Master typically coordinates several Agile teams, ensuring that each team's objectives are aligned with broader organizational priorities. This involves facilitating regular cross-team communication, removing impediments, and maintaining transparency across projects. They often use tools like program increment planning and Scrum of Scrums to synchronize efforts while supporting teams in following Agile best practices. Balancing these responsibilities requires strong organizational skills, proactive stakeholder management, and continuous monitoring of progress toward strategic goals.

What are the key skills and qualifications needed to thrive as a program manager scrum master, and why are they important?

To thrive as a Program Manager Scrum Master, you need a solid background in project management, Agile/Scrum methodologies, and a relevant bachelor's degree or certification such as PMP or Certified Scrum Master (CSM). Familiarity with Agile project management tools like Jira, Trello, or Asana is typically required. Outstanding leadership, facilitation, communication, and conflict resolution skills help you motivate teams and remove obstacles. These competencies ensure effective delivery of complex programs, alignment across teams, and continual process improvement.

What is the difference between Program Manager Scrum Master vs Project Manager?

AspectProgram Manager Scrum MasterProject Manager
CertificationsScrum Master certifications (CSM, PSM), Agile certificationsPMP, CAPM, PRINCE2
Work EnvironmentAgile teams, iterative development, cross-functional projectsTraditional or hybrid projects, defined scope and timelines
Primary FocusFacilitating Agile processes, removing team impedimentsPlanning, executing, and closing projects
Usage in IndustrySoftware development, IT, product teamsConstruction, engineering, business projects

The Program Manager Scrum Master and Project Manager roles often overlap in managing projects but differ in focus. The Scrum Master emphasizes Agile practices and team facilitation, while the Project Manager concentrates on scope, schedule, and budget. Understanding these differences helps organizations assign the right role for their project needs.

Program Manager Scrum Master jobs near you
Infographic showing various Program Manager Scrum Master job openings in Vancouver, BC as of September 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, 34% Hybrid, and 33% Remote job distribution.

Customer Success Manager

Coquitlam, BC • Remote

Targeted Talent
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Targeted Talentexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

What you'll do

  • Manage projects by creating implementation work-plans, facilitate status calls that drive completion of project milestones, and provide project progress reporting. Track and report on hours spent on customer projects. 
  • Uncover, analyze, and comprehend a variety of system requirements requiring review and consideration of multiple business priorities
  • Advise customers on solution features, configuration options, and system processes and procedures
  • Configure and customize new SchedulePro and ScheduleFlex customer instances, as well as understand and configure interfaces to third-party applications
  • Manage changes to requested solutions, including following the documented change request process for scope and billing management
  • Onboard clients, including creating training material and conducting effective training calls and/or visits with clients
  • Proactively surface project risks and issues for the team to address as well as provide consultative guidance and dynamic solutions for any issues that arise 
  • Provide proactive outreach at all stages of the customer lifecycle
  • Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal departments to provide responses and/or solutions
  • Develop and maintain strong relationships with colleagues and clients to ensure maximum satisfaction and retention levels
  • Participate in customer support standby rotations when the regular support team is unavailable
  • Assist, if requested, in the sales process, providing technical sales support
  • Become an expert in the features, benefits, and implementation of Shiftboard's SchedulePro and ScheduleFlex solutions

Skills you'll need

  • Bachelor's degree in business or technology with one or more years' experience implementing business software in a consultative role within a SaaS environment preferred though greater experience in a related role with increasing responsibility may be considered as an appropriate substitution
  • One or more years of experience managing software implementation projects
  • Two or more years of software application implementation experience in a consultative role, preferably within a SaaS environment
  • Excellent communication and presentation skills
  • Must be personable and enjoy working with people in an entirely customer-facing role
  • Knowledge of project management/delivery methods and tools 
  • Organized, detail-oriented, and able to support many clients at once. Ability to deal with ambiguity and structure the unstructured
  • Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision
  • Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
  • Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation
  • Working knowledge of Scrum and other Agile methodologies 
  • Bonus: previous experience with programming, or ability to write simple database queries and scripts 
  • Comfortable using and learning software, including MS Office (Excel), multiple internet browsers, ticketing/tracking systems
  • Experience in the Workforce Management domain preferred
  • Experience with Salesforce (or other CRM) desired
  • Ability to travel (job requires up to 30% travel)
  • Comfortable working as needed in a remote environment with video-conferencing tools

What you'll get

  • Competitive wages
  • ESPO (employee stock option program)
  • Medical/dental vision coverage
  • 401(k) 
  • Flexible PTO and 10 paid holidays per year
  • Career advancement opportunities
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About Targeted Talent

Sourced by ZipRecruiter

Your single source for HR professional services, we offer job seekers specialized employment services, spanning contract, permanent positions, and project solutions for highly specialized and managerial level talent needs. Our team of specialized recruiters and consultants abilities extend far beyond resume or career counseling. With hundreds of collaborators strategically located throughout the country, our organization possess the local market knowledge and industry relationships that make successful geography-specific reach possible.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Vancouver, BC, CA

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