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Program Manager Research Operations Jobs in DeLand, FL

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Program Manager Research Operations information

See DeLand, FL salary details

$35.6K

$97.5K

$141.1K

How much do program manager research operations jobs pay per year?

As of Jun 16, 2026, the average yearly pay for program manager research operations in DeLand, FL is $97,472.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,100.00 and $118,000.00 per year, depending on experience, location, and employer.

What are Program Manager Research Operations?

Program Manager Research Operations are professionals who oversee and coordinate the administrative and operational aspects of research programs within organizations such as universities, corporations, or healthcare institutions. Their responsibilities typically include managing budgets, ensuring compliance with regulations, supporting research teams, and improving efficiency in research processes. They act as a bridge between researchers, administrative staff, and external partners to ensure projects run smoothly and meet organizational goals. Program Managers in Research Operations play a critical role in enabling scientific and academic research by providing strategic and logistical support.

What is the difference between Program Manager Research Operations vs Research Coordinator?

AspectProgram Manager Research OperationsResearch Coordinator
CredentialsBachelor's or higher in related field, project management certifications often preferredBachelor's degree in a relevant field, research experience
Work EnvironmentOversees multiple projects, collaborates with teams, manages budgetsSupports research projects, handles data collection, assists with study logistics
Employer & IndustryResearch institutions, biotech, pharma, academiaResearch labs, clinical settings, academic institutions
Search & Comparison IntentUnderstanding managerial roles in research operationsDetails on research support roles and coordination tasks

The Program Manager Research Operations typically oversees multiple research projects, manages teams, and handles budgets, requiring project management skills. In contrast, a Research Coordinator focuses on supporting specific research studies, managing data collection, and logistical tasks. Both roles are essential in research environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Program Manager Research Operations, and why are they important?

To thrive as a Program Manager Research Operations, you need expertise in research administration, project management, and budget oversight, often supported by a relevant degree and experience in research environments. Familiarity with project management tools (e.g., Asana, MS Project), research compliance systems, and grant management platforms is typically essential. Strong leadership, organizational skills, and effective communication enable collaboration across multidisciplinary teams and stakeholders. These skills ensure efficient research operations, regulatory compliance, and successful project outcomes.

What are the main challenges Program Managers in Research Operations typically face when coordinating cross-functional teams?

Program Managers in Research Operations often encounter challenges related to aligning diverse stakeholders, balancing multiple project timelines, and ensuring smooth communication between research, product, and operations teams. Successfully navigating these challenges requires strong organizational skills, adaptability, and the ability to manage competing priorities while maintaining research quality and compliance. Regularly facilitating meetings, setting clear expectations, and using project management tools help mitigate these challenges and ensure collaborative progress.
What cities near DeLand, FL are hiring for Program Manager Research Operations jobs? Cities near DeLand, FL with the most Program Manager Research Operations job openings:
Program Manager Research Operations jobs near you
Key Accounts Program Manager- Workers' Compensation - Transportation

Key Accounts Program Manager- Workers' Compensation - Transportation

Insurance Office of America

Lake Mary, FL

Full-time

Medical, Retirement

Posted 12 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 261 rated insurance

Job description

Description

Job Description:

Title: Key Accounts Program Manager – Commercial Lines 

Work Mode: Remote, Florida Residents Only | Location/Supporting: Longwood, FL | Book Focus: Key Accounts, Large/Complex Commercial Risks 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: The Key Accounts Program Manager (PM) is responsible for overseeing underwriting, service, and strategic management of complex commercial insurance programs and key accounts. This role ensures profitable growth through disciplined underwriting, strong carrier relationships, and alignment of program strategies with client and organizational objectives. The PM serves as a primary liaison between carriers, brokers, clients, and internal teams while driving performance, operational excellence, and long‑term account success. 

 
Key Responsibilities: 

  • Portfolio Strategy & Oversight: Direct underwriting and service strategy for key accounts, ensuring alignment with underwriting guidelines, authority levels, and client objectives. 

  • Profitability & Growth Management: Monitor portfolio performance, including revenue, retention, and profitability, using data‑driven analysis to guide strategic decisions. 

  • Risk Evaluation & Approval: Evaluate and approve complex, high‑exposure or large account risks, ensuring sound selection and pricing discipline. 

  • Loss & Performance Analysis: Track loss trends, claims activity, and portfloio metrics to identify opportunities for corrective action or optimization. 

  • Carrier Relationship Management: Maintain strong working relationships with carrier partners, ensuring compliance with authority agreements, underwriting standards, and service expectations. 

  • Program Design & Enhancement: Collaborate with internal and external stakeholders to optimize program structure, coverage design, and pricing strategies. 

  • Regulatory & Program Compliance: Ensure programs comply with regulatory requirements, contractual obligations, and internal policies. 

  • Audit & Reporting Management: Audit & Reporting Management: Oversee audits, carrier reviews, and reporting deliverables, ensuring accuracy, timeliness, and consistency. 

  • Broker & Client Engagement: Build strong relationships with brokers and key clients, providing strategic guidance and supporting long‑term account growth. 

  • Business Development Support: Provide technical underwriting and program expertise to support new business initiatives and expansion opportunities. 

  • Escalation Management: Serve as a subject matter expert for complex underwriting, service, or client issues requiring escalation. 

  • Team Leadership & Development: Lead and mentor underwriting and service staff supporting key accounts, fostering accountability and professional growth. 

  • Operational Alignment: Monitor workflows and service delivery, partnering with claims, loss control, and finance teams to ensure coordinated execution. 

  • Process Improvement & Systems Support: Identify and support enhancements to systems, reporting tools, and operational processes to drive efficiency and effectiveness. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • Bachelor’s degree in Business, Finance, Risk Management, or a related field, or equivalent industry experience 

  • 7+ years of workers’ compensation underwriting experience with strong technical depth 

  • 3+ years of leadership or management experience within a brokerage, MGA/MGU, or carrier environment 

  • Strong expertise in underwriting principles, risk evaluation, and pricing strategies for complex accounts 

  • Working knowledge of claims trends, loss drivers, and regulatory requirements 

  • Proven ability to manage client relationships and influence strategic outcomes 

  • Excellent communication, collaboration, and carrier relationship management skills 

  • Analytical, detail‑oriented leader with the ability to manage multiple priorities in a fast‑paced environment 

What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s). 

Salary Range

The expected pay range for this position is 95-135K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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