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Program Manager Refugee Resettlement Jobs in Worcester, MA

Program Manager

Natick, MA · On-site

$110K - $180K/yr

Summary: As a Program Manager, you will oversee the planning, development, and execution of ... A refugee or an individual granted asylum in the U.S. * Or be eligible to receive the required ...

Program Manager

Natick, MA · On-site

$110K - $180K/yr

Summary: As a Program Manager, you will oversee the planning, development, and execution of ... A refugee or an individual granted asylum in the U.S. * Or be eligible to receive the required ...

ESOL Teacher

Worcester, MA · On-site

$25 - $26/hr

The African Community Education (ACE) Program is a non-profit community organization established to ... Manage allotted learning time to maximize student achievement Start Date: ASAP Work Hours ...

The African Community Education (ACE) Program is a non-profit community organization established to ... Manage allotted learning time to maximize student achievement Start Date: ASAP Work Hours ...

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Program Manager Refugee Resettlement information

See Worcester, MA salary details

$38.4K

$107.2K

$156.7K

How much do program manager refugee resettlement jobs pay per year?

As of Aug 26, 2026, the average yearly pay for program manager refugee resettlement in Worcester, MA is $107,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,300.00 and $132,200.00 per year, depending on experience, location, and employer.

What does a program manager in refugee resettlement do?

A Program Manager in Refugee Resettlement oversees programs that support refugees as they integrate into a new country. This role involves managing staff, coordinating services such as housing, employment, and language classes, and ensuring compliance with government and organizational policies. Program Managers also collaborate with community partners and advocate for resources to help refugees successfully adjust to their new environment. Their work is crucial in helping refugees rebuild their lives and become self-sufficient.

What are the key skills and qualifications needed to thrive as a program manager in refugee resettlement?

To thrive as a Program Manager in Refugee Resettlement, you need experience in social services, cross-cultural program management, and a relevant degree, such as in social work or international relations. Familiarity with case management systems, compliance tracking software, and knowledge of federal and state refugee policies are typically required. Strong leadership, cultural sensitivity, and excellent communication skills help manage teams and build trust with diverse clients. These skills are vital to ensuring effective service delivery, regulatory compliance, and positive outcomes for resettled refugees.

What are some typical challenges faced by program managers in refugee resettlement, and how can they be addressed?

Program Managers in refugee resettlement often encounter challenges such as coordinating services among multiple stakeholders, addressing cultural and language barriers, and adapting to evolving government policies. Building strong relationships with local agencies, fostering open communication within multidisciplinary teams, and providing ongoing staff training are key strategies for overcoming these obstacles. Staying informed about policy changes and advocating for clients' needs also supports effective program delivery and helps ensure positive outcomes for resettled refugees.

What is the difference between Program Manager Refugee Resettlement vs Case Manager?

AspectProgram Manager Refugee ResettlementCase Manager
CredentialsBachelor's degree; experience in refugee services or social workBachelor's degree in social work, psychology, or related field
Work EnvironmentNonprofit organizations, government agencies, community centersSocial service agencies, healthcare facilities, community organizations
Employer & IndustryRefugee resettlement programs, NGOs, governmentSocial service providers, healthcare organizations

While both roles involve supporting vulnerable populations, Program Managers Refugee Resettlement oversee program operations and strategic planning, whereas Case Managers focus on direct client support and service coordination. The Program Manager has broader responsibilities, including staff supervision and program development, while the Case Manager provides personalized assistance to clients. Both roles are essential in refugee services but differ in scope and responsibilities.

What are popular job titles related to Program Manager Refugee Resettlement jobs in Worcester, MA?

For Program Manager Refugee Resettlement jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Program Manager Refugee Resettlement jobs in Worcester, MA look for?

The top searched job categories for Program Manager Refugee Resettlement jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Program Manager Refugee Resettlement jobs?

Cities near Worcester, MA with the most Program Manager Refugee Resettlement job openings:

Resettlement Navigator - Program for Initial Resettlement

ACS Ascentria Community Services Inc

Worcester, MA • On-site

$18.39 - $23.95/hr

Full-time

Re-posted 3 days ago


Job description

Assignment-Based Resettlement Navigator

Worcester, MA
Pay Range: $18.39 - $23.95/hour

Make an Immediate Impact in the Lives of Refugees & New Americans

At Ascentria Care Alliance, our mission is rooted in helping people move forward together. Through our Services for New Americans program, we support refugees and immigrant families as they build safe, stable, and independent lives within our communities.

We are currently seeking compassionate, adaptable, and mission-driven individuals for flexible assignment-based Resettlement Navigator opportunities. These roles are designed to support periods of increased program demand, community growth, and special initiatives while helping ensure individuals and families receive timely, high-quality support during critical stages of resettlement.

In This Role, You May:

  • Support refugee and immigrant families through the resettlement process
  • Connect clients to housing, healthcare, benefits, employment, schools, and community resources
  • Help coordinate appointments, referrals, transportation, and service navigation
  • Provide culturally responsive support and advocacy
  • Assist individuals and families as they work toward self-sufficiency and community integration
  • Collaborate with community agencies, partners, and internal teams to strengthen client outcomes

Why Join Us?

✔ Flexible Assignment-Based Opportunities
✔ Purpose-Driven Work That Matters
✔ Competitive Pay
✔ Immediate Community Impact
✔ Collaborative & Mission-Driven Team Culture
✔ Exposure to Human Services & Community-Based Programs
✔ Potential Pathways to Future Opportunities

We’re Looking For Individuals Who:

  • Are passionate about helping others
  • Thrive in fast-paced, community-focused environments
  • Value diversity, equity, inclusion, and cultural responsiveness
  • Have strong communication and relationship-building skills
  • Want meaningful work with real impact

Bilingual candidates and individuals with lived experience similar to the populations we serve are strongly encouraged to apply. Languages such as Dari, Pashto, Nepali, Hindi, Rohingya, Swahili, Kinyarwanda, and Arabic are highly valued.

This position is based in Worcester, MA and includes local travel within the community.

Transform lives and communities with Ascentria Care Alliance. Apply today and become part of a team dedicated to helping individuals and families build brighter futures.