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Program Manager Refugee Resettlement Jobs in Massachusetts

JVS Boston

Bilingual Career Coach

Boston, MA · On-site

$20.25 - $27.50/hr

... Refugee Resettlement Program employment services. *Requires bilingual or additional language proficiency in Ukrainian and/or Russian* Essential Job Functions: Accountability and Results Focused:

the

Fall 2026 Resource Center Internship

Boston, MA · On-site

$16.25 - $21.75/hr

Boston, MA (hybrid format) Key Responsibilities: * Assist staff with case management ... Understand the immigrant integration work and the US Refugee Resettlement program, as well as what ...

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Fall 2026 Resource Center Internship

Lowell, MA · On-site

$15 - $19.75/hr

Lowell, MA (hybrid format) Key Responsibilities: * Assist staff with case management ... Understand the immigrant integration work and the US Refugee Resettlement program, as well as what ...

the

Fall 2026 Employment Services Internship

Lowell, MA · On-site

$15 - $19.75/hr

Refugee Admissions Program and resettlement agencies like the International Institute of New England play in receiving and integrating refugees. * Respectfully express and engage with ideas and ...

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Program Manager Refugee Resettlement information

What does a program manager in refugee resettlement do?

A Program Manager in Refugee Resettlement oversees programs that support refugees as they integrate into a new country. This role involves managing staff, coordinating services such as housing, employment, and language classes, and ensuring compliance with government and organizational policies. Program Managers also collaborate with community partners and advocate for resources to help refugees successfully adjust to their new environment. Their work is crucial in helping refugees rebuild their lives and become self-sufficient.

What are the key skills and qualifications needed to thrive as a program manager in refugee resettlement?

To thrive as a Program Manager in Refugee Resettlement, you need experience in social services, cross-cultural program management, and a relevant degree, such as in social work or international relations. Familiarity with case management systems, compliance tracking software, and knowledge of federal and state refugee policies are typically required. Strong leadership, cultural sensitivity, and excellent communication skills help manage teams and build trust with diverse clients. These skills are vital to ensuring effective service delivery, regulatory compliance, and positive outcomes for resettled refugees.

What are some typical challenges faced by program managers in refugee resettlement, and how can they be addressed?

Program Managers in refugee resettlement often encounter challenges such as coordinating services among multiple stakeholders, addressing cultural and language barriers, and adapting to evolving government policies. Building strong relationships with local agencies, fostering open communication within multidisciplinary teams, and providing ongoing staff training are key strategies for overcoming these obstacles. Staying informed about policy changes and advocating for clients' needs also supports effective program delivery and helps ensure positive outcomes for resettled refugees.

What is the difference between Program Manager Refugee Resettlement vs Case Manager?

AspectProgram Manager Refugee ResettlementCase Manager
CredentialsBachelor's degree; experience in refugee services or social workBachelor's degree in social work, psychology, or related field
Work EnvironmentNonprofit organizations, government agencies, community centersSocial service agencies, healthcare facilities, community organizations
Employer & IndustryRefugee resettlement programs, NGOs, governmentSocial service providers, healthcare organizations

While both roles involve supporting vulnerable populations, Program Managers Refugee Resettlement oversee program operations and strategic planning, whereas Case Managers focus on direct client support and service coordination. The Program Manager has broader responsibilities, including staff supervision and program development, while the Case Manager provides personalized assistance to clients. Both roles are essential in refugee services but differ in scope and responsibilities.

What are popular job titles related to Program Manager Refugee Resettlement jobs in Massachusetts?

For Program Manager Refugee Resettlement jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Program Manager Refugee Resettlement jobs in Massachusetts look for?

The top searched job categories for Program Manager Refugee Resettlement jobs in Massachusetts are:

What cities in Massachusetts are hiring for Program Manager Refugee Resettlement jobs?

Cities in Massachusetts with the most Program Manager Refugee Resettlement job openings:

Program Manager Refugee Resettlement jobs near you
Infographic showing various Program Manager Refugee Resettlement job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Resettlement Navigator - Program for Initial Resettlement

Ascentria Care Alliance

Worcester, MA • On-site

$18.39 - $23.95/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Assignment-Based Resettlement Navigator

Worcester, MA
Pay Range: $18.39 - $23.95/hour

Make an Immediate Impact in the Lives of Refugees & New Americans

At Ascentria Care Alliance, our mission is rooted in helping people move forward together. Through our Services for New Americans program, we support refugees and immigrant families as they build safe, stable, and independent lives within our communities.

We are currently seeking compassionate, adaptable, and mission-driven individuals for flexible assignment-based Resettlement Navigator opportunities. These roles are designed to support periods of increased program demand, community growth, and special initiatives while helping ensure individuals and families receive timely, high-quality support during critical stages of resettlement.

In This Role, You May:

  • Support refugee and immigrant families through the resettlement process
  • Connect clients to housing, healthcare, benefits, employment, schools, and community resources
  • Help coordinate appointments, referrals, transportation, and service navigation
  • Provide culturally responsive support and advocacy
  • Assist individuals and families as they work toward self-sufficiency and community integration
  • Collaborate with community agencies, partners, and internal teams to strengthen client outcomes

Why Join Us?

Flexible Assignment-Based Opportunities
Purpose-Driven Work That Matters
Competitive Pay
Immediate Community Impact
Collaborative & Mission-Driven Team Culture
Exposure to Human Services & Community-Based Programs
Potential Pathways to Future Opportunities

We’re Looking For Individuals Who:

  • Are passionate about helping others
  • Thrive in fast-paced, community-focused environments
  • Value diversity, equity, inclusion, and cultural responsiveness
  • Have strong communication and relationship-building skills
  • Want meaningful work with real impact

Bilingual candidates and individuals with lived experience similar to the populations we serve are strongly encouraged to apply. Languages such as Dari, Pashto, Nepali, Hindi, Rohingya, Swahili, Kinyarwanda, and Arabic are highly valued.

This position is based in Worcester, MA and includes local travel within the community.

Transform lives and communities with Ascentria Care Alliance. Apply today and become part of a team dedicated to helping individuals and families build brighter futures.

Apply