Program Manager Process Improvement Jobs in Newport, TN

The Human Resource Generalist performs a crucial role in the management of day-to-day HR Duties at a professional level for multiple business units. The HR Generalist performs tasks in some or all of the following functional areas: Day one New Hire on-boarding, performance management, employee relations, benefit administration, training and development and compliance with employment laws. The HR Generalist will work closely with leaders to drive performance and foster a positive workplace culture.

Responsibilities

• Provide support and guidance to team members and management on HR policies, procedures, and employee relations issues.
• Assist in the development and implementation of personnel policies and procedures.
• Manages leave of absence administration and collaborate closely with third party vendor to manage FMLA/LOA requests and Short-Term Disability claims.
• Conduct effective, non-biased and thorough investigations by partnering with HR Manager. Ensures all investigations receive prompt resolution.
• Assists with I9 and E-Verify Management to include day one processing, audits, and communication with those responsible for the onboarding process.
• Provide assistance with Benefits Administration.
• Plan and execute team member engagement activities and programs.
• Manage unemployment claims: providing a timely response to claims filed and management of unemployment hearings.
• Assists in evaluation of reports, decisions, and results of department in relation to established goals.
• Recommends innovative approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
• Works with the HR Management team to help monitor and maintain compliance with federal, state, and local employment laws and regulations.
• Work with other HR team members to assist both drivers and non-drivers on a timely basis. Answer emails and phone calls in a timely manner to ensure timely resolution.
• Maintain accurate and up to date team member records.
• ⁠Provide recommendations for innovative approaches, policies and procedures to ensure continual improvement in efficiency of the department and services performed.

Knowledge, Skills, and Abilities

• Ability to provide innovative HR Solutions with process improvement.
• Strong internal and external customer service skills
• Excellent communication and interpersonal skills.
• Excellent organizational skills
• Working knowledge of Microsoft Office products.
• Ability to work effectively and collaboratively in a team environment.
• General knowledge of employment law and practices
• Ability to work in a complex and changing work environment.
• Demonstrated ability to identify and solve problems.
• Ability to research and analyze data

Education/Experience

• Bachelor’s degree in business/HR Management or equivalent work experience required.
• Minimum of 1-2 years of Human Resource Specialist experience required. Previous HR Generalist experience preferred.
• Professional Human Resource (PHR), Senior Professional Human Resource (SPHR), SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.
• Experience with multi-state environment preferred; Logistics/Trucking Industry experience a plus.

Competitive Compensation

We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.

• Expected Pay Range: $49,657.00-$56,492.80
• Full Pay Range: $49,657.00-$77,924.00
• Pay Grade: 8
• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor