Program Manager I Jobs in Acton, ON (NOW HIRING)

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Job Title: National Training Manager (Bilingual - French/English) 

Location: Remote –Canada (w/Travel)

Company Overview:

Safe-Guard Product International serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance & Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.

For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

Job Overview:

The National Training Manager supports Agents, OEM, Consolidator, and other related dealership personnel and field staff by providing Safe-Guard and branded F&I Training.

Job Responsibilities:

• Support all assigned client training requests.
• Deliver training through a variety of mediums: University / Academy classes, Train the Trainer classes, Virtual Webinars, etc.
• Coordinate with Safe-Guard Sales and Marketing Team, Agents, Field Staff, OEM, and Consolidators for training dates and topics.
• Lead sessions that teach the F&I interview / menu sales process as a Subject Matter Expert (SME) for F&I training development.
• Assist in the content development for new and existing training curriculum.
• Facilitate training events nationwide including:
  • Multi-day training workshops (e.g., "Performance Workshops")
  • Train-the-Trainer workshops
  • Ride-along and In-dealership coaching sessions
  • One-Day/Half-Day Training Events
  • Virtual Training
• Consultant for new projects & initiatives (LMS, new curriculum, etc.).
• Training liaison to field teams.
• Acts as dealership SME for external/internal training content development.
• Updates training materials as needed.
• Training Project Liaison.
• Reports to Sr. National Sales Director, Canada.

Job Requirements:

• 5+ years of experience as a Trainer and F&I Manager.
• Ability and willingness to travel approximately 50% or more.
• Bilingual with the ability to read, write, and speak BOTH English and French in a business setting.
• Must be 100% Fluent in Both English and French.
• Problem solving skills while maintaining a positive attitude.
• Ability to use multiple platforms to deliver content remotely.
• Outstanding time management and organizational skills.
• Ability to facilitate a session training F&I products & process.
• Professional automotive industry recognitions, certifications, or awards is a plus.
• Must be authorized to work in Canada.
• Must be able to successfully pass a background check.

Company Benefits: 

• Auxiliary Medical, Prescription, Dental, and Vision Insurance
• Registered Retirement Savings Plan
• Long-Term Disability Insurance
• Life Insurance
• Pet Insurance
• Paid Holidays and Paid Time Off
• Employee Referral Program
• Employee Assistance Program
• Wellness Programs
• Paid Community Service Opportunities
• Tuition Reimbursement Program
• Ongoing Training & Personal Development
• And More!

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

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