Program Manager Healthcare Jobs in Eastsound, WA

Title: Behavioral Health Care Manager LICSW, LMHC or Associate MHC
Location: Lynden Family Medicine
City: Lynden, WA
Position: Full-time 40 hours, Monday - Friday from 8:00am to 5:00pm, non-exempt (hourly)
Compensation:

• The full wage scale for a LICSW or LMHC is $33.20 - $49.08 per hour.
• The full wage scale for an Associate MHC is $30.87 - $45.58 per hour.

Placement within the range is determined by an evaluation of the candidate's background, education and experience.
Benefits: At FCN, we offer a comprehensive benefits package designed to support your well-being and that of your family, with flexibility and quality care.
Health Benefits:

• Three Medical plan options
• Two Dental plans, including orthodontia for children and adults
• Employer-paid Vision coverage for employee and family
• Expanded Employee Assistance Program (EAP) and mental health programs, including wellness and discounted gym memberships
• Flexible Spending Account (FSA), Healthcare and Dependent Care
• Health Savings Account (HSA) with an employer contribution of $1,500 (pro-rated based on enrollment eligibility)
• Health Reimbursement Account (HRA), up to $1,500 ($3,000 for family coverage)
• Employer-paid Life/AD&D insurance with optional supplemental additional coverage including a guaranteed issue amount with no health questionnaire
• Voluntary Accident and Hospital insurance plans with annual wellness benefits

*Eligibility for these benefits depends on your full-time or part-time status.
Time Off & Wellness:

• Paid Time Off (PTO), Paid Sick Leave (PSL), and Extended Illness Bank (EIB) to support your vacation, health, and personal needs
• PTO, PSL, and EIB accrue starting on your first day, and you can use paid time off after the applicable days of employment
• Full-time employees generally begin earning 21 days of PTO, increasing 33 days over time per our PTO policy. You can rollover unlimited PTO hours into the next year.
• PSL accrues at 1 hour per 40 hours worked
• EIB accrues up to 32 hours per year (pro-rated based on hours worked) for both part-time and full-time employees, with a maximum of 480 hours

Retirement:

• 401(k) plan with employer match, both Traditional and Roth options available
• 401(k) Profit Sharing Plan
• Free financial planning guidance to support your retirement goals

*Eligibility for these programs is based on your years of service and required hours.
Additional Benefits:

• Eligibility for FCN applicable bonuses
• Reimbursement of renewal fees for required licensure for clinical staff

About FCN: As an independent, locally owned, provider-run network of family medicine providers, we are passionate about our community's well-being. We take the time to build strong, long-term relationships with our patients and our employees. We have 12 clinics and 3 urgent care centers in Whatcom and Skagit County, in a beautiful corner of northwest Washington where the mountains meet the sea. Family Care Network offers an innovative and rewarding work environment, with a strong patient focus and a fulfilling mission.
Job Summary:
The program follows a Collaborative Care team model of treatment that includes a primary care physician, a psychiatric consultant, the behavioral health care manager, and the patient. Our goal is to assist our patients in treating their mental health concerns/illnesses in the primary care setting through direct treatment with brief solution-focused and evidenced-based therapy, close contact and consultation with their primary care physician, and through regular consultation with a psychiatrist.
The Behavioral Health Care Manager (BHCM) is responsible for a wide range of duties including conducting mental health evaluations of patients, providing psychoeducation to patients on treatment options for behavioral health issues, consulting with patients and primary care providers about treatment options and preferences, coordinate the initiation of the treatment plan, close monitoring of patients using standardized measures, provision of brief, 3-6 month, evidence-based psychotherapy and behavioral activation to address symptoms of depression and anxiety, participation in regular caseload supervision with consulting psychiatrist, focusing on patients not adequately improved within specified time frame, coordination of communication between patient, primary care provider, and consulting psychiatrist, and providing recommendations for change in treatment according to evidence-based algorithms and discuss recommendations with the primary care provider.
The BHCM will also be responsible for facilitating/providing formal and informal teaching and consultation to other health professionals, maintain an electronic registry of all patients participating in the Behavioral Health Program, and consistent and thorough documentation in the EMR. The ideal candidate will have experience in an outpatient clinical setting or working in collaboration with a psychiatrist in a similar setting.
Essential Job Functions:

• Support the mental and physical health care of patients within an assigned patient caseload. Closely coordinate care with the patient's primary medical provider and a psychiatric consultant.
• Screen and assess patients for common mental health and substance abuse disorders. Facilitate patient engagement and follow-up care.
• Provide patient education about common mental health and substance abuse disorders and the available treatment options.
• Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
• Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment.
• Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.
• Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated.
• Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's medical provider. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person.
• Track patient follow-up and clinical outcomes using a registry. Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients.
• Document patient progress and treatment recommendations in the EMR and other required systems to be shared with medical providers, psychiatric consultants, and other treating providers.
• Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care.
• Facilitate referrals for clinically indicated services outside the organization (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment).
• Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload.
• Other duties as assigned.

Knowledge, Skills, & Abilities:

• General computer proficiency, including the ability to utilize electronic medical record systems (EMR).
• Ability to manage a caseload of 60 patients using brief intervention therapy specific to the Collaborative Care Model and 99492 99494 CPT codes.
• Demonstrated ability to collaborate and communicate effectively in a team setting.
• Ability to maintain effective and professional relationships with patients and other members of the care team.
• Experience with screening for common mental health and/or substance abuse disorders.
• Working knowledge of differential diagnosis of common mental health and/or substance abuse disorders, when appropriate.
• Ability to effectively engage patients in a therapeutic relationship, when appropriate.
• Ability to work with patients by telephone as well as in person.
• Experience with assessment and treatment planning for common mental health and/or substance use disorders.
• Working knowledge of evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders, when appropriate (e.g., motivational interviewing, problem-solving treatment, behavioral activation).
• Basic knowledge of psychopharmacology for common mental health disorders that is within the appropriate scope of practice for the type of provider-filling role.

Qualifications, Education, & Experience:
Family Care Network requires that behavioral health care managers have specialized training and meet clinical licensure requirements to provide brief psychosocial interventions such as problem-solving treatment.

• Masters degree in Social Work (MSW) or similar field.
• Must be a Licensed Independent Clinical Social Worker (LICSW) or a Licensed Mental Health Counselor (LMHC), licensed in Washington State with current registration.
• Minimum 2 years experience in mental or behavioral health working with a multi-disciplinary team including a psychiatrist or psychiatric consultant.
• Prior experience in brief, structured, evidence-based psychotherapy.
• Demonstrated experience in an outpatient clinical setting serving adults by providing brief, evidence-based treatment and will demonstrate cultural sensitivity and diplomacy skills to work with the diverse patient population.
• Ability to work with a high degree of independence in a fast-paced environment.
• Intermediate-Advanced proficiency in Microsoft Office and EMRs.
• Experience in Epic EMR is preferred but not required.
• Competency in DSM 5 Diagnosis, ICD-10, and use of CPT codes.
• Acquire and maintain BLS certification as per FCN BLS policy.

Physical Requirements:
Performing the duties of this job requires ability to: stand; walk; sit; climb stairs; use hand to finger coordination, handle or feel objects, tools or controls; reach with hands and arms; balance, stoop, kneel, crouch; talk or hear. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities include: close vision, peripheral vision, depth perception and the ability to adjust and focus.
Immunization Requirements: Employees are required to meet immunization standards in accordance with federal, state, and organizational health and safety guidelines, as applicable to the role. A simple process is in place for employees to request exemptions for medical or religious reasons.
Family Care Network is a Drug-Free, Equal Opportunity Employer.