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Program Manager Foundation Jobs in Dallas, TX (NOW HIRING)

Job Summary Manage the day-to-day administration of the firm's experience management system, Litera Foundation, including overseeing end-user training, onboarding, user adoption programs, and ...

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Program Manager Foundation information

See Dallas, TX salary details

$38.1K

$106.3K

$155.3K

How much do program manager foundation jobs pay per year?

As of Jul 20, 2026, the average yearly pay for program manager foundation in Dallas, TX is $106,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,600.00 and $131,100.00 per year, depending on experience, location, and employer.

How do Program Manager Foundation roles typically collaborate with other departments within an organization?

Program Manager Foundation professionals often serve as a bridge between various departments, such as finance, communications, and program delivery teams. They coordinate efforts to ensure that program objectives align with organizational goals and stakeholder expectations. Regular cross-functional meetings, status updates, and collaborative problem-solving sessions are common, allowing the Program Manager to address challenges proactively and keep projects on schedule. Strong interpersonal and communication skills are essential for fostering trust and ensuring smooth collaboration across teams.

What does a Program Manager Foundation do?

A Program Manager Foundation is responsible for overseeing and coordinating various programs or projects within a foundation or nonprofit organization. They ensure that initiatives align with the foundation’s mission, manage budgets, track progress, and report outcomes to stakeholders. Their role often includes collaborating with internal teams, external partners, and donors to maximize the impact of the foundation’s work. Program Managers also evaluate program effectiveness and recommend improvements.

What are the key skills and qualifications needed to thrive as a Program Manager Foundation, and why are they important?

To thrive as a Program Manager Foundation, you need strong project management skills, a background in nonprofit or philanthropic work, and often a bachelor's degree in a relevant field. Familiarity with grant management software, budgeting tools, and project tracking systems is typically required. Exceptional communication, leadership, and stakeholder engagement skills set top candidates apart. These abilities are crucial for effectively overseeing programs, ensuring stakeholder alignment, and achieving the foundation’s mission-driven goals.

What is the difference between Program Manager Foundation vs Program Coordinator?

AspectProgram Manager FoundationProgram Coordinator
CredentialsBachelor's degree, certifications like PMP often preferredAssociate's or Bachelor's degree, relevant certifications optional
Work EnvironmentOversees multiple projects, strategic planning, higher responsibilitySupports project tasks, administrative duties, less strategic focus
Employer & Industry UsageCommon in nonprofits, government, large organizationsUsed across various sectors, including nonprofits and corporate settings

The Program Manager Foundation typically holds more strategic responsibilities and requires relevant certifications, overseeing multiple projects. In contrast, the Program Coordinator focuses on supporting project activities with administrative tasks. Both roles are essential but differ in scope and seniority within organizations.

What are popular job titles related to Program Manager Foundation jobs in Dallas, TX? For Program Manager Foundation jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Program Manager Foundation jobs in Dallas, TX look for? The top searched job categories for Program Manager Foundation jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Program Manager Foundation jobs? Cities near Dallas, TX with the most Program Manager Foundation job openings:
Infographic showing various Program Manager Foundation job openings in Dallas, TX as of July 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $106,303 per year, or $51.1 per hour.
Program Manager w/ITAM-HAM[100%remote]

Program Manager w/ITAM-HAM[100%remote]

SmartIPlace

Dallas, TX • Remote

Contractor

Re-posted 3 days ago


Job description

Program Mgr w/ITAM-HAM
Duration: Direct Hire FTE
Location: 100% REMOTE (EST work time) 
Target Start: 2 weeks from offer
Interviews: 4 rounds and possibly a 5th with a C-Suite Executive
  
Program Manager to oversee and drive the successful delivery of IT services within customer IT lifecycle programs. This role is responsible for ensuring operational efficiency, service quality, and alignment with customer business objectives across device lifecycle and PCaaS initiatives.

The ideal candidate brings a balance of strategic leadership and hands-on operational execution, with the ability to work within system constraints (ServiceNow and ERP platforms) while managing customer-specific business rules, service levels, and continuous improvement efforts.


Key Responsibilities

IT Service Delivery & Operations

  • Oversee end-to-end IT service delivery for PCaaS and lifecycle programs, including order processing, customer support, and strategic initiatives.
  • Ensure compliance with customer business rules, SLAs, and audit requirements.
  • Manage inventory, returns, and B-stock redeployment to maximize cost savings and operational efficiency.
  • Ensure accurate order processing, ticket reconciliation, and operational reporting.
  • Develop, refine, and enforce ServiceNow workflows for fulfillment, returns, and queue management.
  • Implement IT service management best practices to improve operational performance.
  • Monitor service performance metrics and drive continuous improvement initiatives.

Data, Reporting & Continuous Improvement

  • Build and maintain Excel-based data models, pivot tables, dashboards, and KPI tracking tools.
  • Reconcile data across ServiceNow, ERP systems, and customer CMDBs to ensure accuracy and integrity.
  • Produce customer-facing deliverables including PMRs, QBRs, and executive summaries.
  • Identify operational gaps, risks, and inefficiencies and implement corrective actions or automation where possible.
  • Create repeatable program plans with clear milestones, workstreams, and ownership.

Stakeholder & Customer Engagement

  • Serve as the primary liaison between internal teams, customers, depots, and third-party partners.
  • Provide consistent communication on ticket status, order fulfillment, returns, and service performance.
  • Facilitate recurring stakeholder meetings and align services with evolving business needs.
  • Act as the escalation point for ServiceNow or ERP workflow issues impacting delivery.

Team Leadership & Development

  • Lead and mentor queue managers, order processors, depot managers, and technical specialists.
  • Ensure teams are trained on customer-specific business rules and operational best practices.
  • Set clear expectations, provide feedback, and foster a culture of accountability and continuous improvement.

Service Management & Compliance

  • Apply ITIL-based frameworks for incident, problem, and change management.
  • Ensure service operations comply with internal policies, security standards, and customer regulations.
  • Oversee break/fix, warranty management, and asset lifecycle processes.
  • Manage processes for cancellations, repairs, refurbishments, and secure asset disposition, including audit documentation.

Innovation & Optimization

  • Continuously evaluate service performance and recommend process or technology enhancements.
  • Stay informed on emerging IT service delivery and PCaaS trends to improve program outcomes.

Required Skills and Experience
  • 5+ years of experience in IT service delivery, program management, or IT asset lifecycle services.
  • Proven ability to manage both strategic initiatives and detailed operational execution.
  • Hands-on experience with ServiceNow workflows and ERP-driven processes (or similar systems).
  • Strong background in reporting, data analysis, and executive-level communication.
  • Advanced Microsoft Excel skills including pivot tables, lookups, and data modeling.
  • Experience working in SLA-driven, customer-facing environments.
  • Strong leadership, stakeholder management, and problem-solving skills.
  • Analytical, detail-oriented, and able to operate effectively in fast-paced environments.

Education & Certifications
  • Bachelor’s degree required.
  • ITIL Foundation certification preferred.
  • PMP certification is a plus.

Smart-iPlace logo

About Smart-iPlace

Sourced by ZipRecruiter

SMART-iPLACE provides innovative staffing and consulting solutions that help our clients achieve their business objectives. We can understand and support all areas of your IT systems from back-end infrastructure to front-end personal productivity. Our goal is create innovative IT solutions that enable your business to be more agile and competitive.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Irving, TX, US

Year founded

2021

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