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Program Manager Customer Service Operations Jobs

Meineke

Service Operations Manager

Indianapolis, IN · On-site

$50K - $52K/yr

Schedule customer service appointments * Greeting customers in a professional manner * Accurate ... Operations Manager. Join our team today! Compensation: $50,000.00 - $52,000.00 per year As a leader ...

gleason

Customer Program Manager

Gleason, TN · On-site

... for Specialized Gear Services (SGS) customers. The position requires an individual that ... This position interacts with both the external customer, suppliers, and internal operations with ...

Steel Craft Corp

WI · On-site

Partner with senior leadership to align customer service operations with company goals.Client Relationship & Account Management* Serve as senior-level point of contact for key strategic clients ...

Fibernow

Manager, Customer Experience Operations

Miami, FL · On-site

$128K/yr

Manager, Customer Experience Operations About Fibernow For over 20 years, Fibernow has delivered high-performance fiber internet, cloud-based TV, smart WiFi, and managed IT services to residential ...

Marathon TS

Be Seen First

Operations Program Manager

Franklin, MA · On-site

$100K - $150K/yr

Operations Program Manager - (two roles) Marathon is seeking (two) experienced Operations Program ... Company Description Marathon TS provides a full range of professional services for clients that ...

XNRGY

Field Service Program Manager

Oklahoma City, OK · On-site

... and operational leader who thrives in dynamic, customer-facing environments and can build trust ... Position Overview The Field Service Program Manager leads the end-to-end service program lifecycle ...

Dropbox

Program Manager, Customers

Support the relaunch and ongoing operation of Dropbox's Customer Advisory Board through recruitment ... Requirements * 8+ years of program management, operations, customer research operations, product ...

Dell, Inc.

Federal Customer Program Manager

Mclean, VA · On-site

... services, facilities, security, and supply chain. This role has a strong focus on hardware ... They oversee solution build, integration, testing, deployment, and operational handoff; manage ...

DSV A/S

Manager, Customer Service - LBJ HWY

Dallas, TX · On-site

Works with the Operations Manager to ensure the operation is meeting targeted service levels such ... Benefits, programs, and eligibility may vary by location and division in accordance with applicable ...

VVater

Operations Program Manager

Austin, TX · On-site

... customer-facing use Take ownership of ad-hoc operational projects and see them through to ... services operations Familiarity with ERP and MRP systems, work-management platforms, and ...

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Program Manager Customer Service Operations information

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$40K

$109.5K

$158.5K

How much do program manager customer service operations jobs pay per year?

As of Sep 11, 2026, the average yearly pay for program manager customer service operations in the United States is $109,477.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Program Manager Customer Service Operations jobs?

For Program Manager Customer Service Operations jobs, the most frequently searched job titles are:

Infographic showing various Program Manager Customer Service Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $109,477 per year, or $52.6 per hour.

Customer & Service Operations Specialist - 2nd Shift

Zion, IL • On-site

ALL FLEET INC
Trucking • 51 - 200 employees
Learn more about ALL FLEET INCexternal

$20 - $22/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

2nd Shift - Customer & Service Operations Specialist


Schedule: 2nd Shift (4:00 PM - 12:30 AM)
Compensation: Competitive Pay


About All Fleet Inc.


All Fleet Inc. is a powerhouse in the mobile truck and trailer repair industry, delivering top-tier emergency roadside assistance and fleet maintenance solutions across 20 states with 45+ locations. We operate on a core principle: "Yes" - meaning we find a way to get the job done, no matter what. Our customers rely on us to keep their fleets moving, and we need elite problem-solvers to make that happen. We don't believe in waiting around-we take action, keep fleets moving, and get the job done right.


About the Role


As a 2nd Shift Customer & Service Operations Specialist, you'll be the backbone of evening operations, handling urgent calls, technician dispatching, and real-time problem-solving. This shift is ideal for individuals who thrive in fast-paced environments and can juggle multiple tasks efficiently.


In this role, you will:

Own inbound service requests, ensuring every call is handled efficiently.
Dispatch & coordinate mobile diesel technicians to maximize speed, coverage, and customer satisfaction.
Think ahead, strategizing the best routes and resource allocation to prevent delays.
Manage high-value accounts, keeping key customers informed and satisfied.
Solve problems in real-time, quickly addressing emergencies and adjusting schedules as needed.
Communicate like a pro, handling calls, texts, and digital systems to keep everyone in sync.
Track and optimize performance, maintaining records, logs, and reports.


What Makes You a Fit?


You thrive in high-stakes environments - handling multiple service requests at once doesn't phase you.
Your communication skills are top-notch - clear, professional, and always focused on solutions.
You understand the trucking & repair industry (or you're a fast learner).
You're a master problem-solver - if a challenge arises, you tackle it head-on.
You know how to prioritize urgency - every second counts, and you act accordingly.
You're tech-savvy - you can navigate dispatch software, multi-line phones, and digital logs with ease.
You're a team player - working alongside technicians, customers, and vendors with a "whatever it takes" attitude.


What We Offer


Competitive Pay - Your hard work should pay off.
Career Growth & Advancement - We promote from within, and there's always room to grow.
A Fast-Paced, Exciting Work Environment - No two days are ever the same.
A Team That Has Your Back - Work alongside professionals who hustle just as hard as you.


Are you ready to be the backbone of a high-performing fleet service operation? Apply now and take your career to the next level.

Apply