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Program Manager Community Support Services Jobs

Axon

PSO Program Manager, Community Connect

Chicago, IL · Remote

... Services, Product, Engineering, Support, Sales, and Finance to remove blockers and drive resolution ... Manager, Program Management (Community Connect) * Partner with PSO leadership to implement scalable ...

Family Ties Inc

Community Support Individual

Atlanta, GA · On-site

$15.50 - $20.75/hr

Bachelor's degree in social work, psychology, or a related human services field. * Minimum of two years of experience in community support, case management, or related roles. * Proven experience ...

BJC HealthCare

Community Support Specialist II

Farmington, MO · On-site

$14.25 - $19.25/hr

Provides community support services to complex clients to include clients on care plan, using ... resources to help you manage your physical, emotional, social and financial well-being.

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Infographic showing various Program Manager Community Support Services job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Care Manager - Community Support Program

Bronx, NY • On-site

The Bridge Inc.
1 - 5K employees
Learn more about The Bridge Inc.external

Full-time

Re-posted 15 days ago

Job description

The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. We provide individuals with the tools they need to pursue their dreams and live meaningful lives. The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities. As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization. 

Scope of Position: The Care Manager on the Critical Time Intervention (CTI) Team provides short-term, intensive, and evidence-based support to individuals experiencing critical life transitions. The Care Manager works collaboratively with hospitals, community providers, and support networks to ensure a smooth transition from inpatient or emergency settings to stable community living. This includes assisting clients with discharge planning and connecting them to essential services such as behavioral health care, housing, benefits, and community resources that promote long-term stability and independence. The position serves individuals with complex needs, including histories of trauma, homelessness, incarceration, and long-term hospitalization. Guided by Harm Reduction and Trauma-Informed principles, the Care Manager acknowledges and actively addresses the impact of systemic racism on the predominantly people-of-color communities served, fostering empowerment, equity, and self-advocacy throughout the recovery process.

Essential Position Functions:

  • Conduct persistent, assertive outreach using strength-based approaches, starting during inpatient or emergency department visits; engage in community outreach and assess participants’ health and social needs using CTI’s assessments and risk tools for high-risk individuals.
  • Participate in after-hours (24-hour) coverage on a rotating basis; join hospital discharge planning meetings to connect participants with appropriate community resources; collect and report data to inform future care, working with team leaders and data analysts.
  • Support participants post-discharge by resolving clinical issues and maintaining access to services; build relationships with community providers to ensure service continuity during transitions; assist with appointment navigation, travel training, and overcoming care barriers.
  • Conduct psychosocial assessments to evaluate medical, psychiatric, housing, and social needs; gather collateral information to support participants' behavioral and health needs; monitor and document participants’ progress toward care plan goals.
  • Attend team meetings and supervisory sessions; perform other related duties as assigned.
  • Bachelor’s degree or higher, preferably in psychology, social work, sociology, or a related field.
  • Case Management work experience in a social service agency, preferably serving a behavioral health population.
  • Four years of past work case management work experience may be considered in lieu of a Bachelor’s degree.
  • Experience with SMI, co-occurring SUD, and homeless or precariously housed populations is preferred but not required.
  • Knowledge of community and homeless resources is a plus.
  • Familiarity with counseling principles for mental illness and substance use disorders.
  • Understanding of treatment, rehabilitation, and community support programs for participants and their families.
  • Ability to develop, implement, and adjust treatment interventions to meet individual needs.
  • Strong report-writing and documentation skills.
  • Computer proficiency and good documentation skills.
  • Bilingual in Spanish preferred.

The Bridge Inc. is an Affirmative Action / Equal Opportunity Employer

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