Program Launch Manager Jobs in Troy, NY (NOW HIRING)

Join us in our mission as an Employee Benefits Manager at Catholic Charities of the Diocese of Albany!

At Catholic Charities, hiring decisions are personal. So personal, in fact, that every application is screened by a member of the HR team or a trained hiring manager!

Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.

The Employee Benefits Manager is responsible for the strategic planning, administration, and day-to-day management of the organization’s comprehensive employee benefits programs, including group health, dental, vision, short- and long-term disability, life insurance, supplemental benefits, flexible spending accounts, retirement plans, and related programs. This position also oversees the organization’s outsourced Leave of Absence vendor and manages the administration of Americans with Disabilities Act (ADA) accommodation requests and the interactive process. The Employee Benefits Manager evaluates and recommends benefit program enhancements, monitors program performance and costs, ensures compliance with applicable laws and regulations, and continuously identifies opportunities to improve benefits offerings, processes, and the overall employee experience.

• Provide comprehensive customer service support to internal and external customers regarding employee benefits, programs, policies, procedures, and eligibility, while serving as the primary organizational contact for benefit plan vendors, carriers, and third-party administrators.
• Analyze current benefits programs, including utilization, coverage, effectiveness, cost, employee experience, and competitive market trends; collaborate with the Benefits Broker to evaluate plans, vendors, services, and opportunities for improvement.
• Design, recommend, and implement new or modified benefits programs; evaluate alternative plan designs, funding approaches, cost implications, and cost-containment strategies.
• Develop and maintain employee communications, educational materials, procedures, and internal controls related to benefits, including new-hire benefits, open enrollment, plan changes, and newly introduced programs.
• Ensure compliance with applicable federal, state, and local laws, regulations, reporting requirements, and filing deadlines; oversee required reports, notices, filings, fees, billing, audits, and benefit records.
• Support and oversee pension responsibilities for Catholic Charities, Avila, and DePaul Housing, including MARC and ADP maintenance, employee enrollment and data updates, pension customer service, training, quarterly reporting, and required pension audits.
• Manage the organization’s relationship with the outsourced Leave of Absence vendor and ensure accurate and timely administration of FMLA, disability, Paid Family Leave, workers’ compensation-related leave, and other applicable leaves.
• Manage ADA accommodation requests and the interactive process, including evaluating requests and documentation, coordinating with employees and appropriate stakeholders, maintaining confidential records, monitoring accommodations, and ensuring compliance with applicable laws.
• Audit benefits, leave, accommodation, and pension processes to identify errors, compliance risks, service issues, and opportunities to improve efficiency, reduce costs, strengthen internal controls, and enhance the employee experience.
• Oversee OSHA documentation, reporting, and required postings; collaborate with the Director of Human Resources and agency leadership regarding workplace health and safety concerns, while maintaining employee confidentiality and performing other duties as assigned.

Employee Benefits Manager Minimum Salary: $65,000 / Year

Employee Benefits Manager Maximum Salary: $70,000 / Year

Employee Benefits Manager Schedule: Monday - Friday; 35 hours a week.

• Bachelor’s degree in Business Administration, or a related field preferred.
• Ability to understand, evaluate and make judgment on proposals (RFPs).
• Knowledge of benefits contract language.
• Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, OBRA, and Social Security and DOL requirements.

• For benefit-eligible positions:
  1. Health/Dental/Vision/Life Insurance
  2. Retirement planning options
  3. Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)
  4. Click here for our benefits brochure
• A diverse and inclusive work environment
• Employee Assistance Program
• Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.)
• Exciting referral bonuses
• Ongoing training and development
• Recognition and Awards
• Career Growth
• A collaborative team culture

Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.

Family and Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO) Know Your Rights

Employee Polygraph Protection Act (EPPA)