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Program Implementation Manager Jobs in Richmond, VA

Heart Havens, Inc.

Regional Program Manager

Richmond, VA · On-site

$65K - $80K/yr

The Regional Program Manager oversees the daily operations of Heart Havens' residential programs ... Monitor implementation of the individual's Part V/Plan for supports. * Develop and implement ...

Amazon

Site EHS Manager II

Petersburg, VA

As a WHS Manager, you'll be the site's safety champion, leading our Global WHS Program implementation. You'll combine hands-on safety management with strategic thinking to protect our most valuable ...

Amazon

Site EHS Manager II

Petersburg, VA · On-site

As a WHS Manager, you'll be the site's safety champion, leading our Global WHS Program implementation. You'll combine hands-on safety management with strategic thinking to protect our most valuable ...

nLeague

Program Manager- Power Platform

Richmond, VA · On-site

Identify risks and issues and implement mitigation plans to maintain delivery stability. Requirements: * 7+years of experience in technical program management, product ownership, or enterprise ...

Beyond SOF

Business Analyst 4

Richmond, VA · On-site

Contributes to project/program implementation, infrastructure, system architecture, planning ... project management standards and procedures for development, enhancement, and deployment of ...

Amazon

Site EHS Manager II

Petersburg, VA · On-site

As a WHS Manager, you'll be the site's safety champion, leading our Global WHS Program implementation. You'll combine hands-on safety management with strategic thinking to protect our most valuable ...

Pwc

Technical Program Manager

Richmond, VA · On-site

$127K - $165K/yr

Responsibilities Lead and participate in the development and implementation of software engineering ... Program Management for each missing year of college is required - At least 4 years of experience ...

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All JobsProgram Implementation JobsProgram Implementation Manager JobsProgram Implementation Manager Jobs in Richmond, VA

Program Implementation Manager information

See Richmond, VA salary details

$38.6K

$102.4K

$166.3K

How much do program implementation manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for program implementation manager in Richmond, VA is $102,445.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $119,700.00 per year, depending on experience, location, and employer.

What does a program implementation manager do?

A Program Implementation Manager oversees the rollout and execution of programs within an organization, ensuring they are delivered on time, within scope, and on budget. They coordinate between different teams, manage resources, monitor progress, and resolve any issues that arise during implementation. Their role often involves creating detailed plans, communicating with stakeholders, and measuring outcomes to ensure the program meets its intended goals. This position requires strong project management, leadership, and problem-solving skills.

What are some typical challenges faced by program implementation managers when coordinating cross-functional teams?

Program Implementation Managers often navigate challenges such as aligning different departments toward shared goals, managing competing priorities, and ensuring clear communication across all stakeholders. Because cross-functional teams can have varying objectives and workflows, it's essential to foster collaboration, clarify roles, and regularly update everyone on project progress. Proactive stakeholder engagement and strong organizational skills can help overcome these challenges and ensure successful program delivery.

What is the difference between Program Implementation Manager vs Project Coordinator?

AspectProgram Implementation ManagerProject Coordinator
CredentialsBachelor's degree; certifications like PMP or PgMPBachelor's degree often preferred; certifications less common
Work EnvironmentOversees multiple projects within programs, strategic focusSupports individual projects, operational focus
Employer & Industry UsageUsed in industries like IT, healthcare, governmentCommon across various industries, including construction and tech
Search & Comparison IntentUnderstanding roles in program managementDetails about project support roles

The Program Implementation Manager focuses on overseeing multiple projects within a program, ensuring strategic alignment and successful execution. In contrast, a Project Coordinator supports individual projects by handling day-to-day tasks. While both roles require organizational skills, the Program Implementation Manager typically has more strategic responsibilities and relevant certifications like PMP. Understanding these differences helps employers and job seekers identify the right role based on experience and career goals.

What are the key skills and qualifications needed to thrive as a program implementation manager?

To thrive as a Program Implementation Manager, you need strong project management skills, strategic planning abilities, and a relevant bachelor's degree, often in business or a related field. Familiarity with tools like MS Project, JIRA, or Asana and certifications such as PMP or Six Sigma are highly valuable. Exceptional communication, leadership, and problem-solving skills help you navigate stakeholder expectations and drive successful program outcomes. These competencies are crucial for ensuring programs are executed efficiently, on time, and aligned with organizational objectives.
What are popular job titles related to Program Implementation Manager jobs in Richmond, VA? For Program Implementation Manager jobs in Richmond, VA, the most frequently searched job titles are:
What job categories do people searching Program Implementation Manager jobs in Richmond, VA look for? The top searched job categories for Program Implementation Manager jobs in Richmond, VA are:
What cities near Richmond, VA are hiring for Program Implementation Manager jobs? Cities near Richmond, VA with the most Program Implementation Manager job openings:
Program Implementation Manager jobs near you
Infographic showing various Program Implementation Manager job openings in Richmond, VA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $102,445 per year, or $49.3 per hour.

Regional Program Manager

Heart Havens, Inc.

Richmond, VA • On-site

$65K - $80K/yr

Full-time

Re-posted 23 days ago

Job description

Job Type
Full-time
Description
Position Summary: The Regional Program Manager oversees the daily operations of Heart Havens' residential programs, ensuring compliance with policies and procedures. This role directly supervises House Managers, fosters professional relationships with stakeholders, and collaborates with residential program staff and the administrative team to uphold Heart Havens' mission and core values.
Essential Functions:
  • Supervise House Managers across assigned group homes, ensuring effective staff scheduling, reviewing reports for accuracy and compliance, and conducting routine on-site evaluations to maintain operational standards.
  • Adheres to the company's hybrid work policy and visits program sites at least 20 hours per week.
  • Provide higher-level oversight, coaching, and constructive feedback to program staff.
  • Ensure compliance with regulations and policies through routine program visits, addressing deficiencies in real time.
  • Coordinate and facilitates support team meetings, conduct assessments, and ensure adherence to individual support needs.
  • Participate in the Individual Support Plan (ISP) process by attending meetings, drafting residential Part V's, and submitting materials for review.
  • Monitor implementation of the individual's Part V/Plan for supports.
  • Develop and implement comprehensive response to resident change of status by updating Part V's, protocols, or obtaining additional assessments.
  • Draft and submit person-centered quarterly reports to the service facilitator.
  • Collaborate with the administrative team to address training gaps, identify growth opportunities, and support staff development.
  • Maintain staffing plans for residential programs with input from House Managers and seek approval from the Operations Director.
  • Communicate hiring needs to the human resources department, ensuring vacancies are consistent with the staffing plans.
  • Review Therap documentation; address resident concerns, identify insufficient documentation, communicate updates/corrections needed to appropriate staff, and seek guidance from leadership, as needed.
  • Complete weekly ISP reports, identify patterns across homes, and follow up with relevant staff.
  • Review General Event Reports (GERs), provide recommendations, and monitor follow-up actions.
  • Implement and oversee follow-up actions from Root Cause Analyses, Human Rights Investigations, and Corrective Action Plans.
  • Support risk management efforts, including incident coordination and required follow-ups.
  • Conduct routine supervision meetings, complete performance evaluations, and implement remedial training as needed.
  • Guide House Managers on performance management, notify the Operations Director of progressive discipline actions, and obtain necessary approvals.
  • Coordinate resident intake and discharge processes, delegating responsibilities accordingly.
  • Serve as a point of contact for Support Coordinators, family members, doctors, and day support/vocational staff.
  • Act as a Serious Incident Reporter in the DBHDS CHRIS system and maintain compliance with incident reporting guidelines.
  • Maintain records for serious incidents, including CHRIS report documentation.
  • Participate in the Quality Improvement program, attending committee meetings, preparing reports, and implementing recommendations.
  • Monitor electronic and paper records in OneDrive, Therap, and program sites per policies and procedures.
  • Review monthly reports from House Managers, ensure completion of tasks, and verify resolution of concerns.
  • Conduct quarterly home inspections, promptly address urgent issues, and ensure timely resolution of non-compliance items.
  • Regularly review individual attendance records to support accurate financial billing.
  • Approve timesheets, time-off requests, and expense reports per company policies.
  • Participate in staff recruitment through interviews and hiring recommendations.
  • Attend monthly program staff meetings.
  • Adhere to budgetary guidelines and ensure compliance among team members.
  • Rotate in the organization's on-call schedule to address urgent issues and incidents.
  • Respond to individual and program site emergencies as needed.
  • Identify and address scheduling gaps, collaborate with program leadership, and provide direct care support when necessary.
  • Perform other job-related duties as assigned.

Requirements
Education and Experience:
  • 4 year degree in Human Services or related field.
  • 5 years of leadership experience.
  • Meets Qualified Developmental Disability Professional (QDDP) standards.

Qualifications and Expectations:
  • Valid Virginia driver's license

Required Knowledge, Skills, and Abilities:
  • Demonstrate Heart Havens' mission and values through actions and leadership.
  • Work independently with minimal supervision.
  • Excellent supervisory skills, including the ability to provide recognition and set clear expectations.
  • Excellent written communication skills for report preparation and cross-departmental collaboration.
  • Strong verbal communication skills to maintain effective relationships with stakeholders.
  • Foster a welcoming, motivating, and team-oriented work environment.
  • Effectively manage competing priorities and execute tasks accordingly.
  • Meet deadlines reliably and deliver high-quality work.
  • Coordinate and facilitate meetings efficiently.
  • Proficient computer skills in Microsoft Word and Excel.
  • Must maintain required certifications: Therapeutic Options, Medication Administration, and First Aid/CPR/AED.
  • Ability to provide direct support, which:
  • May require behavior management interventions
  • May require supporting individuals with Activities of Daily Living (ADLs)
  • May require driving up to 8 hours
  • May require frequent bending, stooping, squatting, reaching and walking
  • May require standing up for up to 8 hours
  • May require lifting at times, up to 25 pounds

Salary Description
$65,000 - $80,000

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