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Program Director Jobs in Troy, IL (NOW HIRING)

HeadFirst BV

Program Director

Saint Louis, MO

$100K - $120K/yr

As the Program Director, you will lead the Program Management team responsible for the day-to-day execution and continuous improvement of the client's program(s). You will partner with the Client ...

Sevita

Program Director

Swansea, IL · On-site

$53K/yr

Program Director, IDD Services $53,750 Annually Have you been looking for a fantastic role to continue your career path in Social and Human Services? Look no further. This role is critical to our ...

New

Sevita Health

Program Director

Swansea, IL · On-site

$53K/yr

Program Director, IDD Services $53,750 Annually Have you been looking for a fantastic role to continue your career path in Social and Human Services? Look no further. This role is critical to our ...

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All JobsProgram JobsProgram Director JobsProgram Director Jobs in Troy, IL

Program Director information

See Troy, IL salary details

$27.5K

$72.8K

$127.6K

How much do program director jobs pay per year?

As of Sep 2, 2026, the average yearly pay for program director in Troy, IL is $72,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $86,200.00 per year, depending on experience, location, and employer.

What is a program director?

A program director is an upper-management position found within organizations across almost all industries. Your primary job duties include coordinating, implementing, and overseeing all details of a company’s operation and programs. You monitor the budget, create community programs, supervise other managers, and develop better business practices. The exact job duties vary widely depending on industry and employer. Some program directors oversee the entire organization while others oversee specific departments. Though almost all industries utilize program directors, the two most commonly seen are business and healthcare.

What are the key skills and qualifications needed to thrive as a program director, and why are they important?

To thrive as a Program Director, you need strong leadership, project management, and strategic planning skills, usually supported by a relevant degree and several years of management experience. Experience with budgeting software, project management tools like Asana or MS Project, and familiarity with compliance standards are often necessary. Exceptional communication, decision-making, and conflict resolution abilities are critical soft skills that set top Program Directors apart. These skills are crucial for aligning teams, driving program success, and ensuring organizational goals are consistently met.

What are some common challenges program directors face when overseeing multiple projects or initiatives?

Program Directors often encounter the challenge of balancing competing priorities across several projects, while ensuring alignment with the organization’s strategic goals. Managing diverse teams, coordinating resources, and addressing unexpected obstacles—such as shifting stakeholder requirements or budget constraints—are common aspects of the role. Effective communication, adaptability, and strong organizational skills are essential for navigating these complexities and ensuring successful program delivery. Collaboration with senior leadership and cross-functional teams is also crucial for resolving issues promptly and maintaining program momentum.

What is the difference between Program Director vs Project Manager?

AspectProgram DirectorProject Manager
CredentialsTypically requires a bachelor’s degree; often prefers PMP or similar certificationsRequires a bachelor’s degree; PMP or CAPM certifications are common
Work EnvironmentOversees multiple projects within a program, strategic focusManages individual projects, tactical focus
Employer & Industry UsageUsed in nonprofits, corporate, government sectors for large initiativesCommon across industries for specific project execution

The Program Director focuses on overseeing multiple related projects to achieve strategic goals, while the Project Manager handles the planning and execution of a single project. Both roles require similar credentials but differ in scope and responsibilities.

What degree do you need to be a program director?

A program director typically needs at least a bachelor's degree in a relevant field such as business, management, or a specific industry-related area. Many roles also prefer or require a master's degree or relevant certifications, along with strong leadership and organizational skills.
More about Program Director jobs

What are the most commonly searched types of Program jobs in Troy, IL?

The most popular types of Program jobs in Troy, IL are:

What job categories do people searching Program Director jobs in Troy, IL look for?

The top searched job categories for Program Director jobs in Troy, IL are:

What cities near Troy, IL are hiring for Program Director jobs?

Cities near Troy, IL with the most Program Director job openings:

Program Director jobs near you
Infographic showing various Program Director job openings in Troy, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,834 per year, or $35 per hour.

Program Director

HeadFirst BV

Saint Louis, MO

$100K - $120K/yr

Full-time

Re-posted 19 days ago

Job description

Position profile:
The contents of this role profile outline the role and responsibilities of the Program Director and should be reviewed in conjunction with the Delegation of Authority, Organization Design Principles, RACI and Leadership attributes.
Position objective:
As the Program Director, you will lead the Program Management team responsible for the day-to-day execution and continuous improvement of the client's program(s). You will partner with the Client Sponsor(s) and the internal Service Delivery and Shared Back-Office Services teams to drive operational excellence, while directly managing and developing a team of Program Managers. We are looking for an experienced MSP professional with strong operational rigor, sound judgment, and a passion for client and team success.
Commitment to our culture, values, and behaviors:
Achievement of the position objectives and key responsibilities is attained by:
  • Fostering collaboration and building strong connections that drive Impellam's strategy and initiatives forward.
  • Championing respect and inclusion, ensuring every interaction reflects our commitment to equal opportunity and a positive workplace culture.
  • Acting responsibly and with integrity, prioritizing the safety and well-being of yourself, others, the environment and our company.

Key responsibilities:
Program Management > your top priority will be ensuring successful delivery of the ongoing program
requirements including, but not limited to:
  • Day-to-Day Operations - work closely with the Service Delivery and back-office teams to ensure that day-to-day client requirements are being met; ensure SLA/KPI compliance is met at all levels.
  • Supplier/Vendor Operations - manage supplier reporting and KPIs to ensure appropriate job category coverage, response timing, and candidate quality; support supplier scorecards, correctiveactions, and contract negotiations as needed.
  • Program(s) equaling $30 million to $75 million in annual spend.

Billing, Reporting & Analytics > ensure accurate and timely billing, reporting, and ongoing analysis (includes
both scheduled and ad hoc requests); prepare weekly, monthly, and quarterly status reports on program
activity and issues.
  • Project Management - manage the implementation of program/project modifications and enhancements.
  • Continuous Improvement - use experience, data, and analytics to recommend and drive improvements in program process, utilization, and satisfaction.
  • Escalation Management - proactively identify and resolve day-to-day issues that impact program performance and client satisfaction levels. • VMS Management - partner with the VMS Supplier to ensure system performance meets client expectations. • Experienced with Business Intelligence Tools - Power BI preferred.

Client Management
  • Client Relationship & Satisfaction Management - develop and maintain business relationships with client stakeholders and hiring managers; monitor program and supplier satisfaction.
  • Thought Leadership - act as a trusted advisor to the client, providing market context, industry insights, and best-practice recommendations.

Team Leadership & Development > lead and develop a team of Program Managers to ensure consistent, high-quality service delivery.
  • Personnel Management - day-to-day management, coaching, goal setting, performance management, and career development of Program Managers.
  • Communication - deliver relevant corporate, client, and team communications.
  • Issue Resolution - manage and resolve program/team/people issues, escalating to the Senior Program Director as appropriate.

Workplace Health, Safety, and Environmental Compliance:
At Impellam, it is our moral obligation to safeguard each other, our customers, our temporary workforce and the environment by operating an injury-free, healthy workplace that minimizes our environmental impact.
Impellam is committed to providing a safe and secure working environment to all employees and promote best practices.
You will meet our HSE obligations by committing to:
  • Seek to prevent injury to any employee, customer, worker, or contractor.
  • Actively participating and completing compliance training as required.
  • Consider the safety implications of decisions.

Work experience and attributes:
Essential:
Knowledge of:
  • Staffing Industry, Managed Service Provider (MSP), Vendor Management Systems (VMS),
  • Procurement, Statement of Work (SOW), Human Resources (HR)
  • Experience leading or mentoring a team to meet service level agreements and key performance indicators relevant for MSP business performance
  • Strong experience, and detail orientation, in report development, management, and QA
  • Experience identifying and leading initiatives for process improvement
  • Project Management experience
  • Effective communication, presentation, time management, organization, and planning techniques
  • MS Excel and MS PowerPoint
  • Experienced with Business Intelligence tools and driving decisions using analytics
  • Ability to address the volume and strategy needed to support a $30-$75 million portfolio

Ability to:
  • Demonstrate excellent communication
  • Mentor and develop internal team members and external staffing partners
  • Problem solve and present conceptual information to all levels of internal and external management
  • Initiate, recommend, or provide solutions through designated channels
  • Build and execute project plans
  • Manage data collection and reports for regular and ad hoc reporting needs

Core Competencies:
  • Open Communicator
  • Strategic Thinker
  • Relationship Builder
  • Progressive Problem Solver
  • Effective Delivery
  • Customer Focused
  • Proactive Approach to Leading a Team
  • Resilient Performer

This job description describes the principal purpose and main elements of the role. It is a guide to the nature and main duties as they currently exist but is not intended as a wholly comprehensive or permanent schedule and is not a contractual document. This document may be amended to meet the changing needs of the business.

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