Program Development Manager Jobs in Charlotte, NC

Join our OneCloud team as a Business Development Manager and play a key role in driving growth and building meaningful client partnerships. In this dynamic position, you’ll combine technical expertise with a consultative approach to deliver tailored solutions that solve real business challenges and generate revenue. You’ll engage directly with clients through meetings, presentations, and product demonstrations bringing our offerings to life while staying ahead of industry trends and innovations. While primarily office-based, this role offers exciting opportunities to connect face-to-face and make a real impact. If you’re passionate about growth, thrive in a collaborative environment, and are committed to excellence, we’d love to have you help shape the future of our business.

Duties/Responsibilities:

• Strategic Relationship Development: Build and nurture meaningful relationships with both prospective and existing clients, serving as the primary company liaison to facilitate seamless communication regarding sales opportunities, service delivery, implementation timelines, and billing inquiries.
• Customer Experience Management: Drive client satisfaction through proactive relationship management, swift issue resolution, and strategic introduction of new solutions that address evolving business needs.
• Lead Generation & Network Expansion: Develop and maintain a robust network of industry contacts and referral sources to consistently identify new sales opportunities and expand OneCloud's market presence.
• Consultative Solution Selling: Conduct thorough needs assessments to understand client business challenges, then architect and propose tailored technology solutions that deliver measurable value. Perform effective product demonstrations highlighting features and benefits most relevant to each prospect.
• Business Development Administration: Create professional quotes, contracts, and proposals with adherence to company pricing guidelines and approval protocols. Maintain meticulous documentation of all sales activities and customer interactions in CRM systems.
• Business Growth & Profitability: Achieve or exceed sales targets while managing expenses effectively to maximize organizational profitability and drive sustainable growth.
• Collaborative Teamwork: Support colleagues in achieving their objectives, contribute constructively to process improvements, and champion a positive team culture that aligns with broader company initiatives.
• Personal Accountability: Take ownership of your business territory and client relationships, completing all administrative requirements with timeliness and precision.

Required Skills/Abilities:

• Exceptional interpersonal skills with demonstrated ability to build trust-based client relationships
• Proven sales achievement record with strong negotiation and closing capabilities
• Superior written and verbal communication skills with ability to articulate complex technical concepts clearly
• Comprehensive understanding of cloud-based technologies and services
• Strong analytical thinking and creative problem-solving abilities
• Excellent time management and organizational skills with attention to detail
• Resilience and adaptability in fast-paced, sometimes high-pressure environments
• Proficiency with Microsoft Office Suite and CRM platforms
• Valid driver's license with clean driving record
• Willingness to undergo background and reference checks

Education and Experience:

• Bachelor's degree in Marketing, Entrepreneurship, Business, or related field (or equivalent professional experience)
• Minimum three years of relevant sales experience, preferably in telecom, cloud technology, managed services, VoIP, or related technical fields
• Demonstrated success in new business acquisition and account management
• Experience with consultative selling approaches and complex sales cycles

Physical Requirements

• Ability to work comfortably in an office environment with prolonged periods of sitting and computer use
• Capacity to lift up to 15 pounds occasionally
• Willingness to travel regularly for client meetings and industry events

Benefits:

• Comprehensive benefits package including health, dental, vision, and retirement plans
• Competitive compensation structure with performance incentives
• Collaborative and innovative work culture
• Generous paid time off program including vacation, holidays, and personal days
• Professional development opportunities

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