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Program Account Manager Jobs in Maryland (NOW HIRING)

RenewableWorks

Account Manager

Havre De Grace, MD · On-site

$60K - $75K/yr

Overview : In the role of Account Manager, you will be a leader at the center of the action ... Develop and implement a safety program * Audit and regularly report on KPIs to ensure all policies ...

TrueBlue

Account Manager

Havre De Grace, MD

$60K - $75K/yr

Overview : In the role of Account Manager, you will be a leader at the center of the action ... Develop and implement a safety program * Audit and regularly report on KPIs to ensure all policies ...

TrueBlue

Account Manager

Havre De Grace, MD · On-site

$60K - $75K/yr

Overview : In the role of Account Manager, you will be a leader at the center of the action ... Develop and implement a safety program * Audit and regularly report on KPIs to ensure all policies ...

H&S Family of Bakeries

Account Manager

Baltimore, MD · On-site

... National Key Account Manager, you will be able to work with cross-functional teams on the ... This position is dynamic in that you will be selling our bakery program across the country-even ...

M.C. Dean, Inc

Account Manager

Bethesda, MD · On-site

The Account Manager is responsible for leading and managing the service, inspection, and testing ... The position requires strong program leadership, technical understanding of life safety systems ...

ZP Group

Entry-level Account Manager

Columbia, MD · On-site

You will partner with an experienced Account Manager, to learn from them and help drive their ... As you develop your skills, you will advance into our Sales Readiness Program. * Upon promotion to ...

Westlake Financial

Dealer Account Manager

Annapolis, MD · On-site

Each Dealer Account Manager will manage their own dealer base to understand the Westlake Program so they can grow and succeed This is a full-time position including full-time benefits. We are looking ...

Leavitt Group

Benefits Account Manager

Ocean City, MD · On-site

$50K - $65K/yr

Manage client accounts efficiently and professionally * Process renewals, new business ... Attractive benefits package, including 401(k) and wellness program with HSA incentives * Health ...

The Hankey Group

Dealer Account Manager

Annapolis, MD · On-site

Each Dealer Account Manager will manage their own dealer base to understand the Westlake Program so they can grow and succeed This is a full-time position including full-time benefits. We are looking ...

corpay

Key Account Manager

Brentwood, MD · Remote

Understand customer needs, account setup, program expectations, service trends, and potential risks within the assigned portfolio * Manage weekly priorities across customer outreach, inbound requests ...

corpay

Key Account Manager

Brentwood, MD · Remote

Understand customer needs, account setup, program expectations, service trends, and potential risks within the assigned portfolio * Manage weekly priorities across customer outreach, inbound requests ...

Alera Group

Commercial Account Manager

Frederick, MD · Remote

$85K - $100K/yr

Help clients and employees navigate benefits programs that drive retention, engagement, and ... Support renewal and account management initiatives that contribute to retention and revenue ...

ZP Group

Associate Account Manager

Baltimore, MD · On-site

$122K - $127K/yr

You will partner with an experienced Account Manager, to learn from them and help drive their ... As you develop your skills, you will advance into our Sales Readiness Program. * Upon promotion to ...

Dickerson Group

Commercial Account Manager

Frederick, MD · On-site

$85 - $100/hr

Help clients and employees navigate benefits programs that drive retention, engagement, and ... Support renewal and account management initiatives that contribute to retention and revenue ...

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Program Account Manager information

What is a program account manager?

A Program Account Manager is a professional responsible for overseeing client accounts within a specific program or portfolio, ensuring that client needs are met and program objectives are achieved. They act as the primary point of contact between clients and the company, coordinating services, managing budgets, and tracking progress. Program Account Managers often develop strategies to improve client satisfaction, resolve issues, and report on program performance. Their role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a program account manager?

To thrive as a Program Account Manager, you need strong project management abilities, client relationship skills, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Trello, and sometimes certifications such as PMP are typically required. Excellent communication, problem-solving, and negotiation skills set top performers apart in this role. These competencies are crucial for maintaining client satisfaction, meeting program goals, and driving business growth through effective coordination.

What are some common challenges faced by program account managers when balancing client needs with program objectives?

Program Account Managers often encounter the challenge of aligning diverse client expectations with the strategic goals and operational capabilities of their organization. This requires strong communication and negotiation skills to ensure that client requests are addressed without compromising program integrity or timelines. Additionally, managing multiple projects simultaneously and coordinating cross-functional teams can present organizational and prioritization challenges. Building strong relationships with clients and internal stakeholders is crucial for proactively addressing issues and ensuring program success.

What is the difference between Program Account Manager vs Customer Success Manager?

AspectProgram Account ManagerCustomer Success Manager
CredentialsRelevant certifications (e.g., PMP), experience in account managementCustomer service certifications, experience in client relations
Work EnvironmentCorporate, client-facing, project-focusedCustomer-centric, support and retention-focused
Employer & IndustryTech, SaaS, consulting firmsTech, SaaS, service industries
Search & Comparison IntentUnderstanding roles in account management and project deliveryDistinguishing client relationship roles in customer success

Program Account Managers focus on managing client accounts, overseeing projects, and ensuring delivery of services. Customer Success Managers prioritize client satisfaction, retention, and support. While both roles involve client interaction, Program Account Managers are more project and account delivery-oriented, whereas Customer Success Managers concentrate on ongoing client relationships and success outcomes.

How much does a program account manager get paid?

Program account managers typically earn a median annual salary between $70,000 and $120,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and managerial responsibilities.

What are popular job titles related to Program Account Manager jobs in Maryland?

For Program Account Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Program Account Manager jobs in Maryland look for?

The top searched job categories for Program Account Manager jobs in Maryland are:

What cities in Maryland are hiring for Program Account Manager jobs?

Cities in Maryland with the most Program Account Manager job openings:

Program Account Manager jobs near you
Infographic showing various Program Account Manager job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Account Manager

RenewableWorks

Havre De Grace, MD • On-site

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Overview:

In the role of Account Manager, you will be a leader at the center of the action. Responsible for overall site operations, you will manage annual revenues between $1 million - $5 million, regularly following up with end-user clients, who work with our associates, and executive-level facility managers to ensure that all strategic goals and objectives are met. 

Location: Havre de Grace, MD

Essential Job Functions

  • Manage and provide guidance to the service team's daily operations
  • Responsible for actively building and maintaining a strong client relationship
  • Lead recruiting efforts to ensure sufficient staff levels
  • Oversee the process of interviewing, hiring, orientation, and training
  • Provide guidance or manage associate performance
  • Oversee scheduling, attendance, and shift meetings
  • Payroll approval and processing
  • Trend analysis and financial forecasting
  • Develop and implement a safety program
  • Audit and regularly report on KPIs to ensure all policies are executed in accordance with federal and organizational regulations

Education/Experience

  • High School diploma or GED with 3+ years of process management experience
  • Highly effective personnel and process management skills and techniques
  • Proven skills and knowledge on training, coaching, and performance evaluation
  • Knowledge of MS Office software: Excel, Outlook, PowerPoint, and Word 
  • Strong communication skills, both oral and written
  • Ability to solve complex problems, including finance
  • Strong interpersonal and customer service skills
  • Exceptional attention to detail

Salary Range: $60,573 - $75,717 annually, depending on experience and geographic location.

Please note that actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds.

Benefits and Well-Being:

We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 20 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks. More details about our benefits can be found here.

We consider qualified applicants with arrest and conviction records in accordance with applicable law.

TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at HR-Advice@trueblue.com, or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 years of experience, we connect tens of thousands of associates each year with meaningful positions across North America, offering flexible temporary, seasonal and direct placement opportunities. 
Our proven onsite staffing model and personalized recruitment services ensure that our clients receive skilled support while candidates find positions that match their goals. Staff Management | SMX is dedicated to creating impactful partnerships, prioritizing safety, compliance, and innovation to meet evolving workforce needs.

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