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Program Account Manager Jobs in Maryland (NOW HIRING)

Account Manager

Elkton, MD · On-site

$24.50/hr

Account Manager Wage : $24.50/ hour Requirements: * Must have excellent customer service experience ... Securitas Saves discount program * Paid holidays * Paid time away from work Additionally, some ...

Overview : In the role of Account Manager, you will be a leader at the center of the action ... Develop and implement a safety program * Audit and regularly report on KPIs to ensure all policies ...

Coordinate samples, product requests, partner programs, and promotional initiatives that help win ... Account actions, CRM records, forecasts, and internal updates are accurate and completed on time.

Coordinate samples, product requests, partner programs, and promotional initiatives that help win ... Account actions, CRM records, forecasts, and internal updates are accurate and completed on time.

Account Manager Training Program

Baltimore, MD · On-site

$41K - $49K/yr

Grow Our Own (GO2) - Industrial Sales Development Program What is GO2? GO2 is our 12-to-18-month ... Work alongside experienced Account Managers on joint sales calls. * Build relationships with new ...

Account Manager This position is responsible for developing account plans for new and/or existing ... Base pay and any target sales incentive are part of a comprehensive Total Reward program which also ...

Account Manager Training Program

Middle River, MD · On-site

$41K - $49K/yr

Grow Our Own (GO2) - Industrial Sales Development Program What is GO2? GO2 is our 12-to-18-month ... Work alongside experienced Account Managers on joint sales calls. * Build relationships with new ...

Account Manager

Walkersville, MD · On-site +1

$113K - $132K/yr

Account Manager Location: This role is fully remote, offering flexibility to work from any location ... Employee assistance programs. * Paid time off (PTO). Compensation for this role will be determined ...

Account Manager

Walkersville, MD · Remote

$113K - $132K/yr

Account Manager Location: This role is fully remote, offering flexibility to work from any location ... Employee assistance programs. * Paid time off (PTO). Compensation for this role will be determined ...

Location Baltimore, MD Description Account Manager - Baltimore, MD and Surrounding Area WHY APEX ... program results to Company leadership and customers. ESSENTIAL JOB RESPONSIBILITIES: * Manage ...

Company-paid employee assistance program Additional Necessities Account Managers work remotely. Requires frequent or continuous periods of talking, sitting and repetitive motion of the hands/wrists ...

Owner Direct Account Manager-MECCO A successful Owner Direct Account Manager is responsible for ... Stays current with local utility incentive programs and leverages associated rebates to improve ...

Company-paid employee assistance program Additional Necessities Account Managers work remotely. Requires frequent or continuous periods of talking, sitting and repetitive motion of the hands/wrists ...

Our account managers serve as the go-to contact for our customers, embodying our purpose to make ... Employee Assistance Program (EAP), company-paid wellness screenings * Opportunities for growth ...

Sr. Account Manager

Columbia, MD · On-site

$110K - $160K/yr

Sr. Account Manager Discover your career's true potential at Advanced Programs Inc. (API), leaders in national security solutions since 1969! Join our dynamic, close-knit team, where innovation meets ...

Account Manager

Odenton, MD · On-site

$60K - $80K/yr

Chesapeake Fire Protection is looking for a Service Account Manager to support our customers ... Employee Assistance Program * Employee Relief Fund * Supplemental Insurance, including Critical ...

Employee Assistance Program (EAP) * Comprehensive Wellness Program * Flexible Spending Accounts ... Apply today! *LI-AM Department Account Management & Service Required Experience: 2-5 years of ...

Company-paid employee assistance program Additional Necessities Account Managers work remotely. Requires frequent or continuous periods of talking, sitting and repetitive motion of the hands/wrists ...

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Program Account Manager information

What is a program account manager?

A Program Account Manager is a professional responsible for overseeing client accounts within a specific program or portfolio, ensuring that client needs are met and program objectives are achieved. They act as the primary point of contact between clients and the company, coordinating services, managing budgets, and tracking progress. Program Account Managers often develop strategies to improve client satisfaction, resolve issues, and report on program performance. Their role requires strong organizational, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a program account manager?

To thrive as a Program Account Manager, you need strong project management abilities, client relationship skills, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM software, project management tools like Asana or Trello, and sometimes certifications such as PMP are typically required. Excellent communication, problem-solving, and negotiation skills set top performers apart in this role. These competencies are crucial for maintaining client satisfaction, meeting program goals, and driving business growth through effective coordination.

What are some common challenges faced by program account managers when balancing client needs with program objectives?

Program Account Managers often encounter the challenge of aligning diverse client expectations with the strategic goals and operational capabilities of their organization. This requires strong communication and negotiation skills to ensure that client requests are addressed without compromising program integrity or timelines. Additionally, managing multiple projects simultaneously and coordinating cross-functional teams can present organizational and prioritization challenges. Building strong relationships with clients and internal stakeholders is crucial for proactively addressing issues and ensuring program success.

What is the difference between Program Account Manager vs Customer Success Manager?

AspectProgram Account ManagerCustomer Success Manager
CredentialsRelevant certifications (e.g., PMP), experience in account managementCustomer service certifications, experience in client relations
Work EnvironmentCorporate, client-facing, project-focusedCustomer-centric, support and retention-focused
Employer & IndustryTech, SaaS, consulting firmsTech, SaaS, service industries
Search & Comparison IntentUnderstanding roles in account management and project deliveryDistinguishing client relationship roles in customer success

Program Account Managers focus on managing client accounts, overseeing projects, and ensuring delivery of services. Customer Success Managers prioritize client satisfaction, retention, and support. While both roles involve client interaction, Program Account Managers are more project and account delivery-oriented, whereas Customer Success Managers concentrate on ongoing client relationships and success outcomes.

How much does a program account manager get paid?

Program account managers typically earn a median annual salary between $70,000 and $120,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and managerial responsibilities.

What are popular job titles related to Program Account Manager jobs in Maryland?

For Program Account Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Program Account Manager jobs in Maryland look for?

The top searched job categories for Program Account Manager jobs in Maryland are:

What cities in Maryland are hiring for Program Account Manager jobs?

Cities in Maryland with the most Program Account Manager job openings:

Infographic showing various Program Account Manager job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Account Manager

Securitas

Elkton, MD • On-site

$24.50/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 14 days ago


Securitas rating

6.0

Company rating: 6.0 out of 10

Based on 1,001 frontline employees who took The Breakroom Quiz

64th of 118 rated security


Job description

Account Manager 

Wage: $24.50/ hour

Requirements:

  • Must have excellent customer service experience
  • Must have a stable work history
  • Ability to lead a fast-paced security team
  • Must have 4+ years of Security Leadership Experience


 

We help make your world a safer place.


 

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.


 

Securitas plays an essential role for our clients and in society. The Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.


 

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.


 

As an Account Manager you will be performing a variety of management functions for assigned accounts; while providing lead direction to Security Supervisors on requirements, priorities of work and coordinating any necessary needs of the site. If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you.

Are you interested in being part of our Team?

  • Apply quickly and efficiently online 
  • Interview from the convenience of your own home
  • Weekly pay 
  • Competitive benefits 
  • Flexible schedules 


 

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.


 

See a different world.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.
#CASJ

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include: 
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

What Securitas employees say

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Benefits

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