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Professional Services Program Manager Jobs in Ohio

Forhyre

OH

We are seeking an experienced Project Manager to join our team in the Professional Services department. The ideal candidate should have extensive experience in managing end-to-end project management ...

ViaQuest

Day Program Manager

Mentor, OH · On-site

$45K/yr

Day Program Manager, Mentor OH. A Great Opportunity / $45,000 per year / 7a-4p Monday Through ... Employment Services we provide services and support to individuals with developmental disabilities ...

ViaQuest

Day Program Manager

Mentor, OH · On-site

$45K/yr

Managing the overall system of supports and services provided to the individuals served at our Day Program. * Personnel management and coordination of service delivery. * Hiring, training and ...

kgs

Program Manager

Petersburg, VA

Koniag IT Systems, LLC, a Koniag Government Services company , is seeking a Program Manager to ... Professional Services and Operational Management to Federal Government Agencies. As a wholly owned ...

ViaQuest

Adult Day Program Manager

Akron, OH · On-site

$45K/yr

Program Manager A Great Opportunity / $45,000 per year / FT Monday Through Friday At ViaQuest Day & Employment Services we provide services and support to individuals with developmental disabilities ...

ViaQuest

Adult Day Program Manager

Akron, OH · On-site

$45K/yr

Program Manager A Great Opportunity / $45,000 per year / FT Monday Through Friday At ViaQuest Day ... Employment Services we provide services and support to individuals with developmental disabilities ...

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Professional Services Program Manager information

What is the average salary for a programme manager?

The average salary for a professional services program manager typically ranges from $80,000 to $130,000 annually, depending on experience, industry, and location. Senior or specialized program managers with certifications like PMP or PgMP can earn higher salaries, especially in large organizations or tech sectors.

How does a Professional Services Program Manager typically collaborate with cross-functional teams to deliver client projects?

As a Professional Services Program Manager, you will regularly collaborate with cross-functional teams such as sales, technical consultants, and customer success to ensure seamless project delivery. This often involves facilitating communication between stakeholders, aligning project objectives, and coordinating resources to meet client expectations and deadlines. You’ll also be responsible for managing project risks and resolving issues that arise, making strong interpersonal and organizational skills essential. Building strong relationships across departments is key to driving successful outcomes and maintaining high client satisfaction.

What are the key skills and qualifications needed to thrive as a Professional Services Program Manager, and why are they important?

To thrive as a Professional Services Program Manager, you generally need strong project management expertise, a background in business or technology, and experience with client-facing implementations. Familiarity with project management software like MS Project or Asana, and certifications such as PMP or Agile/Scrum, are typically expected. Exceptional organizational, leadership, and communication skills help you effectively coordinate teams and manage client relationships. These abilities are crucial for ensuring successful project delivery, client satisfaction, and the achievement of business goals.

What does a program services manager do?

A Program Services Manager oversees the planning, execution, and delivery of multiple projects within an organization, ensuring they meet client requirements, stay on schedule, and stay within budget. They coordinate between teams, manage resources, and communicate progress to stakeholders, often utilizing project management tools and methodologies. Strong leadership, organizational skills, and industry knowledge are essential for success in this role.

What are the top 3 skills of a program manager?

A program manager, including those in professional services, typically needs strong leadership and communication skills to coordinate teams and stakeholders effectively. Organizational and project management skills are essential for planning, executing, and monitoring multiple projects simultaneously. Additionally, problem-solving and risk management abilities help address challenges and ensure program success.

What is the difference between Professional Services Program Manager vs Project Manager?

AspectProfessional Services Program ManagerProject Manager
CredentialsTypically requires PMP, PgMP, or similar certificationsOften requires PMP or CAPM certifications
Work EnvironmentFocuses on managing multiple ongoing client projects within professional servicesManages individual projects with defined scope, time, and budget
Employer & IndustryCommon in consulting, IT services, and professional services firmsWidely used across various industries including construction, IT, and healthcare

The Professional Services Program Manager oversees multiple client projects, ensuring strategic alignment and resource management, while the Project Manager focuses on executing specific projects within scope and deadlines. Both roles require strong organizational skills and certifications but differ in scope and responsibilities.

What is the role of a professional services manager?

A professional services manager oversees the delivery of consulting or technical services to clients, ensuring projects meet quality, scope, and deadlines. They coordinate between clients and internal teams, manage resources, and often require strong communication, project management skills, and industry knowledge to ensure customer satisfaction and successful project outcomes.

What are Professional Services Program Managers?

Professional Services Program Managers are responsible for leading and coordinating complex service projects for clients, often within industries like technology, consulting, or engineering. They oversee project delivery, manage client relationships, allocate resources, and ensure that programs meet business objectives and client expectations. Their role often bridges the gap between service delivery teams and clients, ensuring successful outcomes and client satisfaction. They also track project progress, handle budgets, and address any issues that arise during program execution.
What are popular job titles related to Professional Services Program Manager jobs in Ohio? For Professional Services Program Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Professional Services Program Manager jobs in Ohio look for? The top searched job categories for Professional Services Program Manager jobs in Ohio are:
Professional Services Program Manager jobs near you
Infographic showing various Professional Services Program Manager job openings in Ohio as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.
Global Services Program Manager

Global Services Program Manager

Vertiv Group Corp.

Westerville, OH • On-site

Full-time

Re-posted 24 days ago

Vertiv rating

6.7

Company rating: 6.7 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

333rd of 430 rated machine equipment manufacturers

Job description


Job Summary
As the Global Services Program Manager, you will play a critical role in driving the successful execution of New Product Development & Introduction (NPDI) initiatives, along with select digital and legacy programs within the Global Services organization.
This role requires a strategic, process-oriented leader who partners cross-functionally with Product Management, Engineering, Operations, Supply Chain, and Regional Service teams across Business Units and Product Lines. You will serve as the central point of coordination for service-related deliverables throughout the NPDI lifecycle-ensuring projects are delivered on time, within budget, and with measurable business impact.
You will also collaborate closely with Vertiv Operating System (VOS) teams to support business process improvement initiatives, driving consistency, scalability, and efficiency across global service processes. Success in this role requires strong project management discipline, comfort navigating complexity, and the ability to lead through influence and obtain business buy-in across a global matrix organization.
Responsibilities
Project & Program Leadership
  • Utilize PMO governance frameworks to plan, manage, and deliver NPDI and digital services projects.
  • Drive execution through a defined stage-gate process, from concept and feasibility through readiness and launch.
  • Manage global schedules, dependencies, risks, and deliverables across cross-functional teams.
  • Ensure service requirements-including readiness, cost modeling, training, and enablement-are integrated and validated prior to launch.

Stakeholder Engagement & Communication
  • Act as the Global Services representative on NPDI core teams, ensuring alignment across Product, Engineering, Supply Chain, and Services.
  • Partner with regional Services teams to capture feedback, identify risks, and ensure deployment readiness reflects real-world execution needs.
  • Interface with VOS and Business Process Improvement teams to align on governance and process enhancements.
  • Prepare and deliver project updates, dashboards, and executive-level status reports.

Business Process & Continuous Improvement
  • Identify opportunities to standardize PMO processes and tools to improve scalability and efficiency.
  • Drive improvements to frameworks supporting NPDI and Global Services integration.
  • Support adoption of digital tools for project tracking, readiness, and enablement.
  • Lead and contribute to initiatives that strengthen global alignment and continuous improvement.

Data & Governance
  • Use Power BI and PMO tools to monitor project health, prioritize work, and manage the NPDI portfolio.
  • Establish and maintain KPIs related to schedule, cost, readiness, and delivery performance.
  • Contribute to lessons-learned reviews and ongoing refinement of PMO governance and documentation.

Requirements
Required Qualifications
  • 5-8 years of experience in Project Management or PMO roles, preferably within a global matrix organization.
  • Proven experience leading cross-functional projects in product or service development environments (NPDI preferred).
  • Bachelor's degree in Business Administration, Engineering, Project Management, or a related field.
  • Strong communication and stakeholder management skills with the ability to influence across functions and geographies.
  • Advanced proficiency in Microsoft Office; experience with Power BI and PM tools (Smartsheet, MS Project, Jira) preferred.

Preferred Qualifications
  • PMP, CSM, or Lean Six Sigma certification.
  • Familiarity with Agile or hybrid project management methodologies.
  • Experience supporting digital transformation or service enablement initiatives.
  • Advanced experience with ERP financial applications (Oracle preferred).
  • Excellent written and verbal communication skills in English; additional languages a plus.

Travel Requirements
  • Up to 10-15% international travel, based on project needs and global coordination requirements.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
  • Own it
  • Act with urgency
  • Foster a customer-first mindset
  • Think big and execute
  • Lead by example
  • Drive continuous improvement
  • Learn and seek out development
  • Promote transparent & open communication

About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.
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