You will manage multiple projects concurrently, executing core functional tasks such as process ... Mental Health benefits with covered therapy and coaching. * 401(k) program to help you invest in ...
You will manage multiple projects concurrently, executing core functional tasks such as process ... Mental Health benefits with covered therapy and coaching. * 401(k) program to help you invest in ...
The Zonal Program Manager provides senior-level leadership for the execution of support services ... professional manner. Education, Skills and Training * Associate's degree or bachelor's degree ...
Quick apply
The Zonal Program Manager provides senior-level leadership for the execution of support services ... professional manner. Education, Skills and Training * Associate's degree or bachelor's degree ...
Department UCPE Professional Development Programs About the Department Innovative, career-driven ... The Program Manager supports the growth and quality of program management services by coordinating ...
Department UCPE Professional Development Programs About the Department Innovative, career-driven ... The Program Manager supports the growth and quality of program management services by coordinating ...
Department UCPE Professional Development Programs About the Department Innovative, career-driven ... The Program Manager supports the growth and quality of program management services by coordinating ...
Department UCPE Professional Development Programs About the Department Innovative, career-driven ... The Program Manager supports the growth and quality of program management services by coordinating ...
Program Manager-Primary Care Service Line
Chicago, IL · On-site
$100 - $140/hr
The Program Manager - Primary Care Service Line will be responsible for a portfolio of strategic ... Preferred * Master's degree, MBA or MHA preferred, or Professional Certification in area of ...
Program Manager-Primary Care Service Line
Chicago, IL · On-site
$100 - $140/hr
The Program Manager - Primary Care Service Line will be responsible for a portfolio of strategic ... Preferred * Master's degree, MBA or MHA preferred, or Professional Certification in area of ...
... management solutions for the digital treasurer. Developed using the latest technology, Ripple ... As a Professional Services Consultant, you are the critical link between our cutting- edge ...
... management solutions for the digital treasurer. Developed using the latest technology, Ripple ... As a Professional Services Consultant, you are the critical link between our cutting- edge ...
The Program Manager - Primary Care Service Line reflects the mission, vision, and values of ... Master's degree, MBA or MHA preferred, or Professional Certification in area of expertise ...
The Program Manager - Primary Care Service Line reflects the mission, vision, and values of ... Master's degree, MBA or MHA preferred, or Professional Certification in area of expertise ...
Program Manager
Scott Air Force Base, IL · On-site
EPS Corporation is looking for Program Manager Serves as the single point of accountability, managing a global IT services workforce supporting U.S. Army Transportation Command (ARTRANS) C4ISR and ...
Program Manager
Scott Air Force Base, IL · On-site
EPS Corporation is looking for Program Manager Serves as the single point of accountability, managing a global IT services workforce supporting U.S. Army Transportation Command (ARTRANS) C4ISR and ...
Professional Services Consultant
Chicago, IL · On-site
$116 - $145/hr
As a Professional Services Consultant, you are the critical link between our cutting- edge ... Deep knowledge of cash management, payments, risk, or hedge accounting * Financial Fluency:
New
Professional Services Consultant
Chicago, IL · On-site
$116 - $145/hr
As a Professional Services Consultant, you are the critical link between our cutting- edge ... Deep knowledge of cash management, payments, risk, or hedge accounting * Financial Fluency:
New
Manager I, Professional Services
Chicago, IL · On-site
$110K - $125K/yr
Under the supervision of a Professional Services Director or Sr. Manager, the Manager I will lead and support a team of Implementation Analysts and/or Implementation Consultants responsible for the ...
Manager I, Professional Services
Chicago, IL · On-site
$110K - $125K/yr
Under the supervision of a Professional Services Director or Sr. Manager, the Manager I will lead and support a team of Implementation Analysts and/or Implementation Consultants responsible for the ...
Professional Services Consultant
Chicago, IL · On-site
$116K - $145K/yr
As a Professional Services Consultant, you are the critical link between our cutting- edge ... Deep knowledge of cash management, payments, risk, or hedge accounting * Financial Fluency:
Professional Services Consultant
Chicago, IL · On-site
$116K - $145K/yr
As a Professional Services Consultant, you are the critical link between our cutting- edge ... Deep knowledge of cash management, payments, risk, or hedge accounting * Financial Fluency:
Program Manager
Chicago, IL · Hybrid
$123K - $169K/yr
Experience working in a law firm or other professional services environment. * Familiarity with Data, AI/ML, or Knowledge Management technologies. * Background in internal communications or ...
Program Manager
Chicago, IL · Hybrid
$123K - $169K/yr
Experience working in a law firm or other professional services environment. * Familiarity with Data, AI/ML, or Knowledge Management technologies. * Background in internal communications or ...
Program Manager
Chicago, IL · On-site
$123K - $169K/yr
Experience working in a law firm or other professional services environment. * Familiarity with Data, AI/ML, or Knowledge Management technologies. * Background in internal communications or ...
Program Manager
Chicago, IL · On-site
$123K - $169K/yr
Experience working in a law firm or other professional services environment. * Familiarity with Data, AI/ML, or Knowledge Management technologies. * Background in internal communications or ...
Category Manager (Professional Services)
Lake Zurich, IL · On-site
$155K/yr
Drive data-driven supplier performance management initiatives for key Professional Services providers which include KPI-informed QBRs, scorecards, and continuous improvement plans for supplier ...
Quick apply
Category Manager (Professional Services)
Lake Zurich, IL · On-site
$155K/yr
Drive data-driven supplier performance management initiatives for key Professional Services providers which include KPI-informed QBRs, scorecards, and continuous improvement plans for supplier ...
... Professional IT/Non-IT Contingent Workforce Solutions and IT Services to diverse clients across ... The Senior Program Manager has overall accountability for complex programs from concept through ...
... Professional IT/Non-IT Contingent Workforce Solutions and IT Services to diverse clients across ... The Senior Program Manager has overall accountability for complex programs from concept through ...
PROGRAM MANAGER
Mount Vernon, IL · On-site
$11K - $13K/mo
... Services is seeking an organized, professional, and results oriented individual to serve as Senior ... Serves as Program Manager * Serves as full line supervisor of subordinate staff * Provides input ...
PROGRAM MANAGER
Mount Vernon, IL · On-site
$11K - $13K/mo
... Services is seeking an organized, professional, and results oriented individual to serve as Senior ... Serves as Program Manager * Serves as full line supervisor of subordinate staff * Provides input ...
Program Manager, Youth Services
Chicago, IL · On-site
$60K - $65K/yr
Position Summary The Program Manager, Youth Services is responsible for the leadership ... The ideal candidate is a collaborative and mission-driven professional with strong leadership ...
Program Manager, Youth Services
Chicago, IL · On-site
$60K - $65K/yr
Position Summary The Program Manager, Youth Services is responsible for the leadership ... The ideal candidate is a collaborative and mission-driven professional with strong leadership ...
Energy Services Program Assistant
$16 - $19/hr
... professionally and effectively with individuals from diverse backgrounds and explain program ... Proficiency in data entry, records management, Microsoft Excel, Word, and Outlook, and the ability ...
Energy Services Program Assistant
$16 - $19/hr
... professionally and effectively with individuals from diverse backgrounds and explain program ... Proficiency in data entry, records management, Microsoft Excel, Word, and Outlook, and the ability ...
Phamily, the company's core technology platform, has transformed chronic disease management with ... programs. Key Responsibilities: Executive Client Leadership * Build and maintain executive ...
Quick apply
Phamily, the company's core technology platform, has transformed chronic disease management with ... programs. Key Responsibilities: Executive Client Leadership * Build and maintain executive ...
Integrated Marketing Program Manager
Chicago, IL · On-site
$85 - $115/hr
March 31, 2027 (may be potential to extend) Our client in the global professional services industry is seeking an experienced Integrated Marketing Program Manager to help lead the planning and ...
New
Integrated Marketing Program Manager
Chicago, IL · On-site
$85 - $115/hr
March 31, 2027 (may be potential to extend) Our client in the global professional services industry is seeking an experienced Integrated Marketing Program Manager to help lead the planning and ...
New
Professional Services Program Manager information
What is a professional services program manager?
Professional Services Program Managers are responsible for leading and coordinating complex service projects for clients, often within industries like technology, consulting, or engineering. They oversee project delivery, manage client relationships, allocate resources, and ensure that programs meet business objectives and client expectations. Their role often bridges the gap between service delivery teams and clients, ensuring successful outcomes and client satisfaction. They also track project progress, handle budgets, and address any issues that arise during program execution.
How does a professional services program manager typically collaborate with cross-functional teams to deliver client projects?
As a Professional Services Program Manager, you will regularly collaborate with cross-functional teams such as sales, technical consultants, and customer success to ensure seamless project delivery. This often involves facilitating communication between stakeholders, aligning project objectives, and coordinating resources to meet client expectations and deadlines. You’ll also be responsible for managing project risks and resolving issues that arise, making strong interpersonal and organizational skills essential. Building strong relationships across departments is key to driving successful outcomes and maintaining high client satisfaction.
What are the key skills and qualifications needed to thrive as a professional services program manager, and why are they important?
To thrive as a Professional Services Program Manager, you generally need strong project management expertise, a background in business or technology, and experience with client-facing implementations. Familiarity with project management software like MS Project or Asana, and certifications such as PMP or Agile/Scrum, are typically expected. Exceptional organizational, leadership, and communication skills help you effectively coordinate teams and manage client relationships. These abilities are crucial for ensuring successful project delivery, client satisfaction, and the achievement of business goals.
What is the difference between Professional Services Program Manager vs Project Manager?
| Aspect | Professional Services Program Manager | Project Manager |
|---|---|---|
| Credentials | Typically requires PMP, PgMP, or similar certifications | Often requires PMP or CAPM certifications |
| Work Environment | Focuses on managing multiple ongoing client projects within professional services | Manages individual projects with defined scope, time, and budget |
| Employer & Industry | Common in consulting, IT services, and professional services firms | Widely used across various industries including construction, IT, and healthcare |
The Professional Services Program Manager oversees multiple client projects, ensuring strategic alignment and resource management, while the Project Manager focuses on executing specific projects within scope and deadlines. Both roles require strong organizational skills and certifications but differ in scope and responsibilities.
What is the average salary for a professional services program manager?
The average salary for a professional services program manager typically ranges from $90,000 to $130,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications may earn higher compensation, often exceeding $150,000.
What are popular job titles related to Professional Services Program Manager jobs in Illinois?
For Professional Services Program Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Professional Services Program Manager jobs in Illinois look for?
The top searched job categories for Professional Services Program Manager jobs in Illinois are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 4 days ago
Job description
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
The Consultant role is a hands-on, individual contributor position responsible for guiding our Mid-Market and Small Enterprise customers through the successful deployment and initial adoption of the Gong platform. You will be the primary functional expert, ensuring customers achieve measurable business outcomes quickly and effectively.
Consultants are proficient in both the technical configuration of the Gong platform and the best practices of revenue operations. You will manage multiple projects concurrently, executing core functional tasks such as process mapping, solution configuration, and quality assurance to deliver a best-in-class implementation experience. This role reports into the North America Professional Services Delivery team.
We are seeking to hire this role in one of the following Gong hub locations: Austin, Chicago, or NYC.
RESPONSIBILITIES
Customer Delivery (75% Billable Utilization)
Required Experience & Expertise
The annual salary hiring range for this position is $100,000-$150,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
#AM-1
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
The Consultant role is a hands-on, individual contributor position responsible for guiding our Mid-Market and Small Enterprise customers through the successful deployment and initial adoption of the Gong platform. You will be the primary functional expert, ensuring customers achieve measurable business outcomes quickly and effectively.
Consultants are proficient in both the technical configuration of the Gong platform and the best practices of revenue operations. You will manage multiple projects concurrently, executing core functional tasks such as process mapping, solution configuration, and quality assurance to deliver a best-in-class implementation experience. This role reports into the North America Professional Services Delivery team.
We are seeking to hire this role in one of the following Gong hub locations: Austin, Chicago, or NYC.
RESPONSIBILITIES
Customer Delivery (75% Billable Utilization)
- Conduct discovery and business process mapping to analyze current state revenue workflows, diagnose customer needs, and define the optimal Gong solution.
- Execute the core functional workstream by performing hands-on system configuration of the Gong platform to match the approved solution design and meet the customer's business requirements.
- Design and document the solution, including persona-based workflow design, configuration blueprints, and deployment documentation.
- Support and consult on organizational change management (OCM) activities to drive user adoption and ensure sustained value realization post-go-live.
- Own the quality assurance process, including developing test scenarios, coordinating User Acceptance Testing (UAT), and providing immediate support during post-go-live hypercare.
- Collaborate with customer technical teams to validate data, confirm integration details, and complete security checklists necessary for a smooth deployment.
- Maintain strong functional knowledge of the entire Gong product suite and common third-party application integrations (e.g., CRM, communication tools).
- Contribute to the refinement of Professional Services' internal delivery assets, templates, and best practice guides.
- Partner effectively with Sales and Customer Success to ensure a seamless transition between sales, implementation, and ongoing post-sales activities.
Required Experience & Expertise
- 4+ years of consulting experience in a customer-facing Professional Services role, preferably focused on SaaS implementations.
- Proven ability to manage relationships with a variety of stakeholders across different functional teams (Sales, Marketing, RevOps).
- Strong working knowledge of revenue operations and business processes (e.g., pipeline management, sales cycles, team structure).
- Proficiency in designing and implementing solutions within a major CRM platform (e.g., Salesforce, Hubspot, Dynamics).
- Solid technical aptitude and comfort in performing hands-on configuration, troubleshooting, and working with customer technical teams.
- Excellent communication, interpersonal, and presentation skills to clearly convey technical and business concepts to customer teams.
- Working knowledge of a common Sales Methodology (e.g., MEDDICCC, Challenger Sale, Miller Heiman, etc.).
- Experience supporting implementations in the Mid-Market or Small Enterprise segment.
- Familiarity with foundational project management principles (scope management, task planning).
- Willingness to travel (up to 25%) to customer sites for critical project milestones.
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
The annual salary hiring range for this position is $100,000-$150,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
#AM-1