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Professional Listener Jobs in Silver Spring, MD (NOW HIRING)

Tecolote Research

Help Desk Professional

Arlington, VA · On-site

$50K - $60K/yr

Overview We are seeking a help desk professional with hands-on experience working in a PC LAN/WAN ... Active listening * Sense of urgency * Good interpersonal skills * Well-organized * Speed and ...

Professional Moving & Storage

Customer Service

Baltimore, MD · On-site +1

$16 - $21.50/hr

We are looking for motivated individuals who possess excellent listening skills as well as superior communication abilities, both verbal and written. Job will entail answering and responding to both ...

Professional Moving & Storage

Customer Service

Baltimore, MD · On-site

$16 - $21.50/hr

We are looking for motivated individuals who possess excellent listening skills as well as superior communication abilities, both verbal and written. Job will entail answering and responding to both ...

Professional Moving & Storage

Customer Service

Washington, DC · On-site

$18 - $24.75/hr

We are looking for motivated individuals who possess excellent listening skills as well as superior communication abilities, both verbal and written. Job will entail answering and responding to both ...

Pavion

Professional Services Liaison

Chantilly, VA

$90K - $120K/yr

The Professional Services Consultant is a senior, customer-facing role that partners closely with ... Proven ability to listen to customer challenges and rapidly conceptualize creative, non-standard ...

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Professional Listener information

See Silver Spring, MD salary details

$8

$17

$22

How much do professional listener jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for professional listener in Silver Spring, MD is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.09 per hour, depending on experience, location, and employer.

What is a professional listener?

A Professional Listener is someone who provides a safe, nonjudgmental space for others to talk and be heard. They actively listen, offer emotional support, and help people process their thoughts without giving advice or therapy. This role is often sought by those who need to express themselves without fear of criticism. It can be used in personal, professional, or emotional contexts. Professional Listeners may work independently or through listening services.

What are the key skills and qualifications needed to thrive as a professional listener?

To excel as a Professional Listener, one needs exceptional active listening abilities, strong interpersonal communication skills, and often a background in counseling, psychology, or social work. Familiarity with case management databases, note-taking tools, and sometimes certification in mental health first aid or peer support training are commonly beneficial. High emotional intelligence, patience, and the ability to maintain confidentiality help individuals stand out in this position. These skills ensure trust-building, effective support, and ethical practice while managing sensitive conversations.

How much do professional listeners make?

Professional listeners typically earn between $10 and $20 per hour, depending on the employer, location, and experience. Some roles may offer fixed salaries or freelance opportunities with variable pay rates, especially in environments like customer service or mental health support where active listening is essential.

What are some of the common challenges faced by professional listeners, and how are they typically addressed?

A common challenge for Professional Listeners is managing emotional fatigue or compassion fatigue, as the role involves regularly hearing about clients' stressful or distressing experiences. To address this, many organizations offer regular supervision, peer support groups, and access to mental health resources to support the listener’s well-being. Another challenge is maintaining clear boundaries and professionalism, for which ongoing training and adherence to established protocols are crucial. Emphasizing self-care and setting realistic expectations helps Professional Listeners sustain their effectiveness and avoid burnout in this rewarding but emotionally demanding role.

What are the most commonly searched types of Listener jobs in Silver Spring, MD? The most popular types of Listener jobs in Silver Spring, MD are:
What are popular job titles related to Professional Listener jobs in Silver Spring, MD? For Professional Listener jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Professional Listener jobs in Silver Spring, MD look for? The top searched job categories for Professional Listener jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Professional Listener jobs? Cities near Silver Spring, MD with the most Professional Listener job openings:
Professional Listener jobs near you
Infographic showing various Professional Listener job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,930 per year, or $17.3 per hour.

Sales Professional - Inside Sales

Service Corporation International

Sterling, VA • On-site

Full-time

Re-posted 6 days ago

Service Corporation International rating

6.7

Company rating: 6.7 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.

Job Responsibilities

Lead Generation

  • Holds self-accountable for prospecting a minimum of 1-2 hours each day
  • Obtains referrals from families served by the location
  • Networks and builds community and civic relationships
  • Explains and presents presentations to families served and referred families
  • Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

  • Responds to client inquiries in a timely, respectful, sensitive and professional manner
  • Connects with families through listening, honest communication and genuine concern
  • Develops an understanding of each family’s unique needs and offers solutions that provide value to them
  • Stays in touch with families to ensure satisfaction
  • Prepares for all appointments and performs all procedures with professionalism and attention to detail
  • Follows through on all customer problems and requests
  • Builds trust-based relationships to earn the right to ask for referrals
  • Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning

Teamwork

  • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
  • Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
  • Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
  • Shares family concerns with rest of the SCI team

Minimum Requirements

Education

  • High school diploma or equivalent
  • 1-2 years of college or an equivalent of education and experience

Experience

  • High school equivalency and 1-2 years of college or an equivalent of education and experience
  • 1-2 years of customer service or sales industry experience preferred

Licenses

  • Current state/province issued driver’s license with an acceptable driving record
  • Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

  • Must be able to pass the Company’s internal presentation certification within thirty days of hire
  • Ability to work a number of evenings and or weekends every month
  • Ability to drive frequently
  • Ability to obtain and maintain an insurance license if required by state/province
  • Flexible hours but, at times must have the ability to work up to 12 hours in a day
  • Ability to treat others with empathy and respect
  • Knowledge of computers and some software
  • Customer service skills
Postal Code: 20166Category (Portal Searching): SalesJob Location: US-VA - Sterling

Company Description

We are proud to be North America's leading provider of funeral, cremation and cemetery services.

Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.

We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.

What Service Corporation International employees say

Pay

Benefits

Hours and flexibility

Workplace

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