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Production Support Manager Jobs in Phoenix, AZ (NOW HIRING)

Experis

Production Support

Chandler, AZ · On-site

As a Production Support, you will be part of the Operations Department supporting the Technology ... Supporting incident, problem management, and release support activities. * Monitoring application ...

Experis

Production Support

Chandler, AZ · On-site

As a Production Support, you will be part of the Operations Department supporting the Technology ... Supporting incident, problem management, and release support activities. * Monitoring application ...

Orbotech

Product Support Manager

Phoenix, AZ · On-site

... management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the ...

KLA

Product Support Manager

Phoenix, AZ · On-site

... management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the ...

KLA Corporation

Product Support Manager

Phoenix, AZ · On-site

... management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the ...

TSMC

Production Support Engineer

Phoenix, AZ · On-site

$51.75 - $67.50/hr

Production Support Engineer Location: Phoenix, Arizona Organization: TSMC AZ About TSMC TSMC is the ... This position involves managing a team of technicians, handling a variety of different projects ...

1 point system

Production Support Engineer

Chandler, AZ · On-site

$41.25 - $54/hr

The ideal candidate will bring hands-on experience in production support, automation, monitoring, and incident management, with a strong focus on ensuring system reliability and operational ...

TSMC

Production Support Engineer

Phoenix, AZ · On-site

$51.75 - $67.50/hr

Production Support Engineer Location: Phoenix, Arizona Organization: TSMC AZ About TSMC TSMC is the ... This position involves managing a team of technicians, handling a variety of different projects ...

ORRBA SYSTEMS LLC

Java Production Support

Phoenix, AZ · On-site

Provide L2/L3 production support for Java-based applications, including incident, problem, and change management activities. Analyze application logs, troubleshoot production issues, perform root ...

Birdi

Facilities & Production Support Specialist

Tempe, AZ · On-site

$17.25 - $23.50/hr

Facilities & Production Support Specialist Why Birdi? At Birdi, we're transforming the pharmacy ... Ability to manage multiple projects and deadlines in a fast-paced environment. * Willingness to ...

Genesis10

Application Production Support

Chandler, AZ · On-site

$60.24 - $68.24/hr

Genesis10 is currently seeking an Application Production Support position with a Global Financial ... Manage stakeholders across business and technology groups * Engage in initiative work and drive ...

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How much do production support manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for production support manager in Phoenix, AZ is $31.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $48.56 per hour, depending on experience, location, and employer.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

Is a production support manager a hard job?

A production support manager's role involves overseeing the resolution of technical issues, maintaining system stability, and coordinating support teams, which can be demanding due to the need for strong problem-solving skills and the ability to work under pressure. The job often requires knowledge of IT systems, troubleshooting tools, and sometimes working outside regular hours to ensure continuous operations.

Is production support a stressful job?

Production support managers oversee the resolution of technical issues in live environments, which can involve high-pressure situations and urgent problem-solving. The role often requires strong communication skills, the ability to handle on-call responsibilities, and managing critical system uptime, which can contribute to stress levels depending on workload and organizational support.

What cities near Phoenix, AZ are hiring for Production Support Manager jobs?

Cities near Phoenix, AZ with the most Production Support Manager job openings:

Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $68,986 per year, or $33.2 per hour.

Production Support

Experis

Chandler, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Our client, a leading organization in the financial services industry, is seeking a Production Support professional to join their team. As a Production Support, you will be part of the Operations Department supporting the Technology Support Team. The ideal candidate will have problem-solving skills, adaptability, and effective communication skills, which will align successfully in the organization.

Job Title: Production Support

Location: Chandler, AZ

Pay Range:

What's the Job?

  • Running the day-to-day operations of the technology platform (Informtica/Datastage).
  • Identifying possible production issues, creating incident tickets, and communicating with development and business teams.
  • Supporting incident, problem management, and release support activities.
  • Monitoring application performance and troubleshooting technical issues.
  • Collaborating with infrastructure and testing teams for releases and upgrades.

What's Needed?

  • 5+ years of relevant IT experience in Production Support, ITIL, or related fields.
  • Proficiency with Informatica/Datastage, Splunk, Dynatrace, and scripting skills in Unix and Windows environments.
  • Experience with Oracle, DB2, and PL/SQL query performance tuning.
  • Knowledge of event-driven and schedule-driven batch processes.
  • Strong communication skills in English, with the ability to work collaboratively across teams.

What's in it for me?

  • Opportunity to work in a dynamic and inclusive environment.
  • Engagement with cutting-edge technology platforms and tools.
  • Chance to develop your skills through diverse technical support activities.
  • Supportive team environment focused on professional growth.
  • Work-life balance with on-call support rotations.

Upon completion of waiting period, consultants are eligible for:

  • Medical and Prescription Drug Plans
  • Dental Plan
  • Vision Plan
  • 401(k), Plus Match
  • Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.

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