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Production Support Manager Jobs in Hanover, VA (NOW HIRING)

McGuireWoods LLP

Legal Support Manager

Richmond, VA · On-site

$99K - $151K/yr

... support to attorneys across multiple offices, practices, and time zones. The PART Manager will ... Establishes key performance indicators and benchmarks to measure team performance, productivity ...

McGuireWoods LLP

Legal Support Manager

Richmond, VA · Hybrid

... support to attorneys across multiple offices, practices, and time zones. The PART Manager will ... Establishes key performance indicators and benchmarks to measure team performance, productivity ...

McGuireWoods LLP

Legal Support Manager

Richmond, VA · Hybrid

... support to attorneys across multiple offices, practices, and time zones. The PART Manager will ... Establishes key performance indicators and benchmarks to measure team performance, productivity ...

Aerotek

Production Technician

Richmond, VA

$17 - $21.25/hr

Support machine operations by moving materials on and off machines using proper lifting techniques ... and management to meet daily production goals. * Learn and follow union-related guidelines ...

Aerotek

Production Technician

Richmond, VA

$17 - $21.25/hr

Perform general labor tasks such as cleaning work areas, managing grease and oil cleanup, and maintaining a safe and organized production environment. * Support production lines by assisting with ...

Gregory Poole

Product Support Rep I

Richmond, VA · On-site

Product Support Sales Representative (industrial parts and service) PRIMARY FUNCTION: To promote ... Maintain the CRM - Business Contact Management System in accordance with Company Policy * Complete ...

gpec

Product Support Rep I

Richmond, VA · On-site

Product Support Sales Representative (industrial parts and service) PRIMARY FUNCTION: To promote ... Maintain the CRM - Business Contact Management System in accordance with Company Policy * Complete ...

gpec

Product Support Rep I

Richmond, VA

Product Support Sales Representative (industrial parts and service) PRIMARY FUNCTION: To promote ... Maintain the CRM - Business Contact Management System in accordance with Company Policy * Complete ...

gpec

Product Support Rep I

Richmond, VA · On-site

Product Support Sales Representative (industrial parts and service) PRIMARY FUNCTION: To promote ... Maintain the CRM - Business Contact Management System in accordance with Company Policy * Complete ...

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All JobsProduction Support JobsProduction Support Manager JobsProduction Support Manager Jobs in Hanover, VA

Production Support Manager information

See Hanover, VA salary details

$10

$33

$64

How much do production support manager jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for production support manager in Hanover, VA is $33.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $52.16 per hour, depending on experience, location, and employer.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

Is a production support manager a hard job?

A production support manager's role involves overseeing the resolution of technical issues, maintaining system stability, and coordinating support teams, which can be demanding due to the need for strong problem-solving skills and the ability to work under pressure. The job often requires knowledge of IT systems, troubleshooting tools, and sometimes working outside regular hours to ensure continuous operations.

Is production support a stressful job?

Production support managers oversee the resolution of technical issues in live environments, which can involve high-pressure situations and urgent problem-solving. The role often requires strong communication skills, the ability to handle on-call responsibilities, and managing critical system uptime, which can contribute to stress levels depending on workload and organizational support.

What cities near Hanover, VA are hiring for Production Support Manager jobs?

Cities near Hanover, VA with the most Production Support Manager job openings:

Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in Hanover, VA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $70,452 per year, or $33.9 per hour.

Day Support Site Supervisor

Diversity Training & Support

North Chesterfield, VA

Full-time

Posted 28 days ago

Job description

Description

  • Complete PCRs as assigned to cover supervisory vacancies.
  • Review PCRs submitted by Program Leads and Supervisors; request and track required edits.
  • Upload and send Day Support PCRs through DocuSign by the 10th of each month, as needed.
  • Monitor DocuSign daily to ensure all signatures are completed; follow up with Supervisors and signers.
  • Verify that signed PCRs are uploaded into Therap by required deadlines.
  • Track PCR progress and landmark dates in the monthly PCR tab of the ORMS Google Sheet.
  • Perform other duties as assigned.

Knowledge, Skills & Abilities:

  • Passion for supporting individuals with developmental disabilities.
  • Understanding of basic physical, psychological, health, and safety needs.
  • Ability to write clear, professional documentation and behavior reports.
  • Strong computer skills and comfort with electronic record systems.
  • Ability to follow written and verbal instructions and maintain accuracy.
  • Supportive, patient, and collaborative team player.
  • Ability to observe, record, and report individual behavior and physical condition.
  • Prior supervisory or leadership experience required.


Requirements

Minimum Requirements:

  • Bachelor's degree in Human Services preferred.
  • Experience working with individuals with developmental disabilities or dual diagnoses.
  • Valid VA driver's license with acceptable driving record.
  • Clean criminal background and central registry check.
  • TB screening and COVID vaccination.
  • Ability to obtain First Aid/CPR/AED and 32-hour Medication Administration certification.

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