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Production Operations Associate Jobs in Kentucky

Crateandbarrel

Operations Associate

Florence, KY · On-site

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product ...

Crateandbarrel

Operations Associate

Florence, KY · On-site

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product ...

Gopuff

Operations Associate, Louisville

Louisville, KY · On-site

$13/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... packing, receiving product both within our site and accompanying kitchen (if applicable), and ...

Reflow System Inc

Product Operations

Canada, KY · On-site

This is a Product Operations role for someone who thrives at the intersection of product, engineering, and execution, turning priorities into plans and plans into shipped outcomes. What you'll do Own ...

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Production Operations Associate information

What does a Production Operations Associate do?

A Production Operations Associate supports the day-to-day activities involved in manufacturing or service production environments. Their responsibilities typically include monitoring production processes, troubleshooting issues, maintaining equipment, and ensuring quality standards are met. They may also coordinate with other departments, track inventory, and assist with implementing process improvements. This role is essential for ensuring smooth, efficient, and safe production operations.

What are some common challenges a Production Operations Associate might face in their daily work?

Production Operations Associates often encounter challenges such as managing tight production schedules, quickly resolving equipment or process issues, and ensuring consistent product quality. Balancing multiple priorities, such as coordinating with various departments like quality assurance and logistics, can also be demanding. Adapting to fast-paced environments and maintaining attention to detail are key, as small errors can impact overall production efficiency.

What is the difference between Production Operations Associate vs Manufacturing Technician?

AspectProduction Operations AssociateManufacturing Technician
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma; technical certifications or associate degree often preferred
Work EnvironmentManufacturing plants, production lines, warehouse settingsManufacturing floors, equipment operation areas, assembly lines
Employer & Industry UsageCommon in manufacturing, logistics, and production companiesPrimarily in manufacturing, industrial, and production industries
Common Search & Comparison IntentYesYes

The Production Operations Associate and Manufacturing Technician roles share similarities in work environment and industry usage, often requiring similar certifications. While the associate role focuses on supporting daily production activities, the technician may be more involved in equipment maintenance and troubleshooting. Both positions are essential in manufacturing settings and are frequently compared by job seekers seeking entry-level roles in production environments.

What are the key skills and qualifications needed to thrive as a Production Operations Associate, and why are they important?

To thrive as a Production Operations Associate, you need strong organizational skills, attention to detail, and a solid understanding of production workflows, often supported by a relevant degree or experience in manufacturing or operations. Familiarity with enterprise resource planning (ERP) systems, inventory management software, and basic data analysis tools is commonly required. Effective communication, teamwork, and problem-solving abilities help you excel in fast-paced production environments. These skills are crucial for ensuring efficient operations, minimizing errors, and supporting overall production goals.
What are the most commonly searched types of Production Operations jobs in Kentucky? The most popular types of Production Operations jobs in Kentucky are:
What cities in Kentucky are hiring for Production Operations Associate jobs? Cities in Kentucky with the most Production Operations Associate job openings:
Production Operations Associate jobs near you
Product Support & Operations Associate

Product Support & Operations Associate

NEUROVATIVE DIAGNOSTICS LLC

Louisville, KY • On-site

Full-time

Posted 16 days ago

Job description

The Product Support & Operations Associate is a key onsite member of the LNC Louisville Operations team. The purpose of this role is to facilitate customer and operations success by:

  • Managing inventory including receiving goods, shipping goods to customers and performing inventory counts
  • Assist in managing facilities
  • Operating within the Louisville Quality Management System (QMS)
  • Applying a deep and effective knowledge of Lifelines’ products and business processes to support customers in their use

Responsibilities

Inventory management

  • Receiving, packing, preparing and shipping inventory
  • Coordinating purchase and customer orders
  • Monitoring and managing inventory levels
  • Processing returns to the manufacturer (RMA)

Shipping

  • Use various shipping software to create incoming and outgoing AWB labels for orders and returns
  • Properly pack and label ingoing and outgoing orders, ensure a pickup is scheduled

Purchases processing and inventory management

  • Inspect incoming goods and receive them into inventory
  • Take part in periodic inventory counts
  • Keep inventory well-organized

Facility management

  • Ensure facilities are well kept and looked after, and managed in accordance with the QMS

Returns

  • Follow procedures as communicated by the device manufacturer to communicate reported queries and issues with equipment
  • Inspect and test incoming returns for reported defects
  • When required, return equipment to the manufacturer in line with their guidelines
  • Submit requests to Finance to arrange repairs with overseas manufacturers. Log results of inspections in Sugar CRM
  • Update equipment records with new information related to queries and/or returns

Remote Support

  • Use TeamViewer (remote desktop tool) to remote into customer computers, to address issues with EEG software and general desktop support
  • Answer customer inquiries via phone, e-mail or other methods
  • Determine the billable status/ warranty coverage of support issues resulting in a case
  • Accurately log calls and customer interactions in coordination with procedures outlined in the QMS

Case/Ticket Management

  • Create case entries in Sugar CRM software
  • Track details and progression of customer queries and issues within the case, to include serial numbers of all equipment involved
  • Log any shipping details such as tracking numbers and scans of the AWB label. Associate equipment records with the case via linking and create device movement histories and notes with any information that can be saved electronically

Adhoc

  • Perform operations tasks where directed and necessary on an adhoc basis

Qualifications

  • Strong written and verbal communication skills
  • Excellent organization and attention to detail
  • Ability to manage multiple priorities and deadlines
  • Problem solving mindset and ability to troubleshoot issues independently
  • Microsoft Office Suite required
  • Associate's degree required, Bachelor's degree preferred; relevant experience can substitute for a degree
  • Technical customer service experience preferred

Physical Requirements

  • Ability to lift, carry, and move packages and equipment weighing up to 50 lbs
  • Ability to spend approximately 50% of the workday sitting and 50% standing or walking
  • Ability to regularly bend, stoop, reach, and handle inventory items
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential physical functions.

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