Product Testing Jobs in Bolingbrook, IL (NOW HIRING)

TheGroup:

The Individual Investor business unit at Morningstarempowersmillions ofindividualinvestorsand their advisorswitheditorial insights,unbiased analysis,actionabledataandtailoredtools to help them make informedinvestingdecisions.Weareresponsible forgrowingMorningstar'sglobalinvestingmedia business,theMorningstar.comsitesand theconsumer-focusedMorningstar Investordigitalsubscriptionproduct.

TheRole:

In this roleyou'llbe responsible forempowering millions of investors globally byleading the product managementand designfunctionsfor some of Morningstar's most visible products-Morningstar.com, our international Global.Morningstar.com site,andMorningstarInvestor.Youwillownthe developmentof a sharedproductvisionandtheexecutionofaroadmapthatincreasesengagementfrom millions ofactivelymonthlyvisitors to tens ofmillionsvisitorswith Morningstar.comandother properties.Your reach will include our digital site,mobileappandconsumerGenerativeAI platform apps.You willbe responsible forensuring Product and Design teams are effectively partnering with Engineering, Editorial, Marketing, Ad Sales,Supportandother groups across Morningstartoachieve this roadmap.

Our customers havehighstandardsand rely on us forcriticalinvestinginformationand tools. The bar is high.You willbe responsible forensuringweexceedour customers'expectations bymaintainingahigh-qualityexperience thatis consistentlyimproving.Lead innovation by integrating generative AI into consumer experiences, setting new industry standards for personalized investing tools.

A commercial mindset is also critical asthe experience needs to balancethe needs ofMorningstar, advertisingclientsand individualsubscribers'needs.

Knowledge of investing isnecessary,but the ideal candidatewillalsohave experience leadingglobalteams buildingconsumerdigitalsubscriptionproductsand/or digital mediaexperiencesacrossweb and mobile interfaces.This person willneed to be anexperienced leader that sets high bars,expectsownership,is willing toinnovate onwaysof buildingproduct,andtakes an active approach tohelpingteams reach their maximum potential.

Responsibilities:

• Own and manage theglobalroadmap forMorningstar's Individual Investor groupproducts

• Ensure there is afocuson delivering positive outcomes forour customersby being their chief advocate

• Establish the use of generative AI across all areas of our product development lifecycle.

• Partner with engineering group to drive execution and ensure product managers and designers are providing a high degree of support to counterparts

• Grow and evolvetheteams'processes and practices around theuse of user research, product testing,and iterative agile development

• Establish competitive analysis intelligence, market analysis,and customerresearch that aids in the understanding of current and future customer needs

• Plan the structure and growth of the product managementand design teams

• Ownthe OKR setting process for your teams, working closely withbusiness partners to ensure alignment andfocusacross theindividualbusiness.

• Create a higherperforming teamthrough regular feedback,development plans, coaching,goal setting,recurring 1v1s and performance conversations

• Staycurrent on product development across Morningstar toidentifydependencies, impacts, and opportunities for the individual investor roadmap

• Define and report regularly onsuccessmetrics measuring customersatisfaction, productengagementand business impact

• Partner withcommercial teamson the go-to market strategiesand the development of product-driven growth

• Build relationships withother Morningstar businessproduct teams across the company tohelpidentifycross-team collaboration opportunities

• Achievecustomer satisfaction andfinancialgrowthandgoals

Why Morningstar?

Join a mission-driven company recognized for integrity and innovation, where your work directly empowers millions of investors worldwide.People are central to our success.That'swhy we offer benefits focused on supporting your comprehensive well-being-both inside and outside of work.Our goal is to help you build a rewarding career, create a meaningful life, and plan for your future.

Requirements:

• 10+ years of product management experiencewith a strongcustomer-focused mindset.

• 5+ years leading and managing product managementand/or designteams

• 5+ years working withdirect-to-consumersoftware products

• Ability tomanage multiple workstreams and teams with stakeholders across the organization

• Experienceworking closely with business & marketing partners

• Comfort and experience managing teamsdistributedglobally

• Skilled communicator, comfortable with delivering presentations and providing clear written communication

• Experiencepresenting tosenior leadership on plans and progress

• Natural collaborator

• Strategic andentrepreneurialthinkerwho knows the details matter

• Familiarity withinvestinga must. Solid understanding of ETFs, mutual funds, stocks,asset allocations,investmentperformanceand financialplanninga plus.