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Product Support Jobs in Remote, OR (NOW HIRING)

Product Manager

Myrtle Point, OR ยท Remote

$125K - $145K/yr

Ability to support Sales/Account Management through product demonstrations, training materials, and ... even client demonstrations. * A commitment to continuous learning, professional development, and ...

Product Manager

OR ยท On-site +1

$125K - $145K/yr

Ability to support Sales/Account Management through product demonstrations, training materials, and ... even client demonstrations. * A commitment to continuous learning, professional development, and ...

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our ... Support supplier and third-party security initiatives by defining security requirements, managing ...

Director, Product Owner

OR ยท On-site +1

... in support of a future SaMD regulatory pathway * Drive fast iteration cycles, using design reviews ... Instrument the product from day one, define the KPIs that matter to clinics, and translate clinical ...

Technical Product Lead

OR ยท On-site

$156K - $181K/yr

We are seeking a Technical Product Lead to support Korber's Material Handling Equipment (MHE ... product portfolio by owning requirements definition, backlog prioritization, and day-to-day ...

... in support of a future SaMD regulatory pathway * Drive fast iteration cycles, using design reviews ... Instrument the product from day one, define the KPIs that matter to clinics, and translate clinical ...

Store Support

Roseburg, OR ยท On-site

$15.25 - $19/hr

... product order status, handling cash management or program compliance, these positions play a ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Roseburg, OR ยท On-site

$15.25 - $19/hr

... product order status, handling cash management or program compliance, these positions play a ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Lead, Product Manager - Platform Services

OR ยท On-site +1

$125K - $165K/yr

... support our direct-to-consumer digital experience. Your Impact * Define and communicate a clear ... Translate strategy into product requirements, user stories, and acceptance criteria * Leverage ...

Senior Lead Product Manager, Outbound

OR ยท Remote

$118K - $156K/yr

Support product launches, customer engagements, pilot programs, and adoption initiatives. Data-Driven Decision Making * Utilize market insights, analytics, and customer feedback to identify growth ...

From product development to implementation, our unified Enterprise Imaging Platform is purpose ... The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support ...

From product development to implementation, our unified Enterprise Imaging Platform is purpose ... The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support ...

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Showing results 1-20

Product Support information

See Remote, OR salary details

$5

$20

$33

How much do product support jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for product support in Remote, OR is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $27.36 per hour, depending on experience, location, and employer.

What is the difference between Product Support vs Customer Service Representative?

AspectProduct SupportCustomer Service Representative
Required CredentialsTechnical knowledge, certifications in specific products or softwareCommunication skills, customer service training
Work EnvironmentTechnical support centers, call centers, on-siteCall centers, retail, online support
Employer & Industry UsageTech companies, electronics, software firmsRetail, telecom, service industries
Common Search & ComparisonTechnical troubleshooting, product issuesCustomer inquiries, service requests

Product Support and Customer Service Representative roles both focus on assisting customers, but Product Support emphasizes technical troubleshooting and product-specific knowledge, often requiring certifications. Customer Service Representatives handle general inquiries and service requests, focusing on communication skills. While both roles are customer-facing, Product Support tends to be more technical and specialized, whereas Customer Service is broader and service-oriented.

How does the Product Support role typically interact with other departments, and what collaboration skills are important for success?

Product Support professionals frequently collaborate with engineering, sales, and product management teams to address customer issues, relay feedback, and contribute to product improvements. Effective communication and problem-solving skills are essential, as you'll often serve as the bridge between technical and non-technical stakeholders. Being able to document issues clearly and advocate for customer needs helps ensure timely resolutions and fosters a positive customer experience. Collaborative teamwork and adaptability are key traits valued in this role.

What are the key skills and qualifications needed to thrive as a Product Support specialist, and why are they important?

To thrive as a Product Support specialist, you need strong problem-solving abilities, technical understanding of the product, and typically a background in customer service or technical support. Familiarity with help desk software, ticketing systems, and sometimes certifications like CompTIA A+ or ITIL are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient resolution of customer issues, high client satisfaction, and smooth operation of support processes.

What is a Product Support role?

A Product Support role involves assisting customers or users with questions, issues, or problems related to a company's products or services. Product Support specialists troubleshoot technical problems, provide guidance on product features, and help resolve any concerns to ensure customer satisfaction. They often work closely with engineering and product teams to relay feedback and contribute to product improvements. This role requires strong communication skills, technical knowledge of the products, and a customer-focused mindset.
What are popular job titles related to Product Support jobs in Remote, OR? For Product Support jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Product Support jobs in Remote, OR look for? The top searched job categories for Product Support jobs in Remote, OR are:
What cities near Remote, OR are hiring for Product Support jobs? Cities near Remote, OR with the most Product Support job openings:
Infographic showing various Product Support job openings in Remote, OR as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $42,194 per year, or $20.3 per hour.
Product Manager

Product Manager

Expion Health

Myrtle Point, OR โ€ข Remote

$125K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Title: Product Manager

Location: Fully Remote

Reports To: Principal Product Owner

Expion Health is building the future of pharmacy economics. As architects of prescription economics, we design how pharmacy value is created, aligning cost, clinical decisions, and performance into one accountable system that moves beyond rebates. We help organizations stay ahead of pharmacy market change with clear insight, bold thinking, and strategies built for what's next, leading the next era of prescription economics.

The Role

We are looking for a Product Manager to own one of our core data and reporting product lines end-to-end, someone who is a collaborative, executionโ€‘driven leader. This role establishes and maintains standardized processes, tools, and practices while turning evolving business needs into clear, actionable requirements.

As the steward of our data, the Product Manager leads the full product lifecycle, from discovery and planning through development, implementation, testing, and continuous improvement. You'll partner closely with leaders and stakeholders across the organization to keep work aligned and decisions transparent, wellโ€‘documented, and grounded in business priorities.

This role thrives on clarity, teamwork, and adaptability. You'll build repeatable frameworks, strengthen crossโ€‘department collaboration, and evolve processes to support a fastโ€‘growing, ever-changing business, ensuring we deliver highโ€‘quality, scalable data and reporting products.

What You'll Own

  • Own the product lifecycle. Lead assigned data and reporting products from requirements gathering and development through launch, iteration, and sunset. Manage the development pipeline by balancing team capacity and priorities across multiple groups against a strategically aligned roadmap.
  • Turn vision into execution. Translate product vision into detailed user stories, acceptance criteria, and specifications that give teams a sharp, actionable plan to build against.
  • Partner across the business. Serve as the primary point of contact for stakeholders across IT, Clinical, Account Management, and beyond, keeping everyone aligned on goals, deliverables, KPIs, and strategic direction through consistent, timely communication.
  • Deliver with quality. Oversee timelines, dependencies, and cross-functional coordination so features and enhancements ship on time, are thoroughly validated, and are backed by data.
  • Build repeatable frameworks. Establish and maintain standardized processes, tools, and practices, with clear, comprehensive documentation of product requirements, workflows, and release notes.
  • Shape the roadmap. Monitor product performance, user feedback, market trends, and competitive dynamics to spot opportunities for enhancement, innovation, and long-term product evolution.
  • Champion the client. Advocate for a unified, first-class client experience, partnering with internal teams to address feedback, resolve issues, and continuously improve product and service delivery.

What We're Looking For

  • 5+ years of product management experience, ideally within healthcare, IT, pharmacy benefit management (PBM), or health technology.
  • Bachelor's degree in a relevant field such as healthcare, business, or technology.
  • A track record of managing complex product delivery cycles with cross-functional teams.
  • Proficiency with Agile methodologies and product management tools (Azure DevOps, Confluence, or similar).
  • Exceptional verbal, written, and listening skills, a strong presenter and storyteller who can make complex concepts, insights, and recommendations clear and actionable for partners at every level.
  • Comfort thriving in a fast-paced, ever-evolving environment, adapting scope, priorities, and responsibilities to meet the needs of a growing business.
  • Demonstrated strategic thinking and sound decision-making.
  • Ability to support Sales/Account Management through product demonstrations, training materials, and even client demonstrations.
  • A commitment to continuous learning, professional development, and staying current with industry trends.
  • Willingness to travel occasionally for meetings, training, or company events.

Bonus points for:

  • Healthcare product management experience with an emphasis on pharmacy solutions.
  • Strong business, data, and financial acumen, with the ability to translate market needs into product strategy.
  • Experience owning data products or reporting solutions end-to-end, defining data requirements, managing data quality, and delivering business-facing analytics that drive decisions.
  • Hands-on experience with data reporting platforms and visualization tools (Power BI, Tableau) or other business intelligence solutions.
  • Experience with contract management, vendor coordination, or third-party integrations within healthcare ecosystems.
  • A history of building strong relationships and creative, client-focused solutions in lean, fast-moving environments.

Why Expion, Why Now

This is a pivotal moment to join Expion. Our data and reporting products sit at the center of how we deliver value and we're investing in the people, tools, and processes to make them a true competitive advantage. As Product Manager, you won't just keep things running; you'll shape the frameworks, roadmap, and decisions that keep us moving fast as we grow.

Our values say it best: Build boldly, improve relentlessly. If that resonates with how you want to work, we want to talk.

Benefits & Perks

  • 100% remote โ€“ work anywhere in the US
  • Medical, dental & vision insurance
  • HSA & FSA options
  • Access to GLP-1 weight loss program
  • Short & long-term disability
  • Life Insurance and AD&D
  • 401(k) with company match
  • Paid Time Off
  • Phone & internet allowance
  • Town halls & direct access to executive leadership
  • A company that is genuinely investing in AI โ€“ and in you!

Expion Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.