1

Product Support Manager Jobs in Hawaii (NOW HIRING)

HI ยท Hybrid

... management, coordinating administrative staff, and supporting organizational processes to maintain productivity and compliance. The Office Support Lead will be required to liaise with internal and ...

Be Seen First

Office Support Lead

Honolulu, HI ยท On-site

$95K/yr

... management, coordinating administrative staff, and supporting organizational processes to maintain productivity and compliance. * The Office Support Lead will be required to liaise with internal and ...

The role involves managing product launches, supporting dealer performance, and developing long-term product strategies based on market analysis and product performance. Responsibilities : โ€ข ...

Product Manager

Wailuku, HI ยท On-site

$12K - $13K/yr

About the Role: As a Product Manager, you will be the driving force behind the successful ... You will collaborate closely with marketing, sales, engineering, and customer support to ensure ...

Product Manager

Wailuku, HI ยท On-site

$12K - $13K/yr

About the Role: As a Product Manager, you will be the driving force behind the successful ... Additionally, your analytical mindset will support continuous improvement and adaptation in a ...

Product Manager

Honolulu, HI ยท On-site

$82K - $125K/yr

The Product Manager will oversee Toyota, Lexus, and Subaru vehicle product lines in the Hawaii market, including managing product launches and life cycles, supporting dealer performance, evaluating ...

Product Manager

Honolulu, HI ยท On-site

$82K - $125K/yr

The Product Manager will oversee Toyota, Lexus, and Subaru vehicle product lines in the Hawaii market, including managing product launches and life cycles, supporting dealer performance, evaluating ...

Lead and support the development, filing, and implementation of new products, benefit enhancements ... Regulatory & Compliance Management * Maintain awareness of regulatory requirements and mandated ...

Hawaii-Associate-Hawaii Products

Honolulu, HI ยท On-site

$17 - $22.50/hr

This role assists with product setup, reservations coordination, vendor communication, contract administration, sales support, digital content updates, and data management to ensure the successful ...

About Product Management Roles at Danaher Are you excited by the challenge of shaping innovative ... Supporting product launch activities including marketing and sales enablement Who This Is For

About Product Management Roles at Danaher Are you excited by the challenge of shaping innovative ... Supporting product launch activities including marketing and sales enablement Who This Is For

About Product Management Roles at Danaher Are you excited by the challenge of shaping innovative ... Supporting product launch activities including marketing and sales enablement Who This Is For

About Product Management Roles at Danaher Are you excited by the challenge of shaping innovative ... Supporting product launch activities including marketing and sales enablement Who This Is For

About Product Management Roles at Danaher Are you excited by the challenge of shaping innovative ... Supporting product launch activities including marketing and sales enablement Who This Is For

About Product Management Roles at Danaher Are you excited by the challenge of shaping innovative ... Supporting product launch activities including marketing and sales enablement Who This Is For

About Product Management Roles at Danaher Are you excited by the challenge of shaping innovative ... Supporting product launch activities including marketing and sales enablement Who This Is For

About Product Management Roles at Danaher Are you excited by the challenge of shaping innovative ... Supporting product launch activities including marketing and sales enablement Who This Is For

next page

Showing results 1-20

Product Support Manager information

See Hawaii salary details

$41K

$95.7K

$170.4K

How much do product support manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for product support manager in Hawaii is $95,652.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,200.00 and $109,600.00 per year, depending on experience, location, and employer.

What is a product support manager?

A Product Support Manager is a professional responsible for overseeing the support and maintenance of a company's products after they have been sold to customers. They manage support teams, handle customer inquiries or issues, and implement strategies to improve customer satisfaction and product performance. Their role often includes coordinating with other departments such as product development, sales, and engineering to ensure that customer feedback is addressed and that products continue to meet user needs. Product Support Managers play a crucial role in ensuring a positive customer experience and fostering long-term client relationships.

How does a product support manager typically collaborate with other departments to resolve customer issues?

Product Support Managers often serve as a bridge between the customer support team, engineering, and product management. When complex customer issues arise, they coordinate with technical teams to investigate root causes and develop solutions, while keeping customers informed throughout the process. They also relay recurring feedback to product managers to influence future improvements. This cross-functional collaboration is essential for ensuring customer satisfaction and driving product enhancements.

What are the key skills and qualifications needed to thrive as a product support manager, and why are they important?

To thrive as a Product Support Manager, you need a solid understanding of product functionality, troubleshooting processes, and customer support operations, often supported by a degree in business, IT, or a related field. Familiarity with CRM systems, ticketing platforms, and analytics tools, as well as certifications in ITIL or customer service, are typically important. Excellent communication, leadership, and problem-solving skills help build effective teams and foster positive customer relationships. These skills ensure timely resolution of issues, enhance customer satisfaction, and drive continuous improvement in support processes.

What is the difference between Product Support Manager vs Customer Service Manager?

AspectProduct Support ManagerCustomer Service Manager
Required CredentialsBachelor's degree in Business, Engineering, or related field; technical knowledge often preferredBachelor's degree in Business, Communications, or related field
Work EnvironmentTechnical support teams, product-focused departmentsCustomer service centers, call centers, client-facing teams
Employer & Industry UsageTech companies, software firms, hardware manufacturersRetail, telecom, service industries
Common Search & Comparison IntentUnderstanding technical support roles, product-related problem solvingCustomer interaction, service quality management

The Product Support Manager focuses on technical support and resolving product-related issues, often requiring technical expertise. In contrast, the Customer Service Manager oversees overall customer satisfaction and service quality. Both roles are essential in customer-facing environments but differ in their focus and skill requirements.

What are the most commonly searched types of Product Support jobs in Hawaii?

The most popular types of Product Support jobs in Hawaii are:

What are popular job titles related to Product Support Manager jobs in Hawaii?

For Product Support Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Product Support Manager jobs in Hawaii look for?

The top searched job categories for Product Support Manager jobs in Hawaii are:

What cities in Hawaii are hiring for Product Support Manager jobs?

Cities in Hawaii with the most Product Support Manager job openings:

Infographic showing various Product Support Manager job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $95,652 per year, or $46 per hour.

Office Support Lead

ORBIS Inc

HI โ€ข Hybrid

Full-time

Re-posted 25 days ago


Job description

Job Description:

The Office Support Lead is responsible for overseeing the day-to-day administrative operations of the office, ensuring a smooth, efficient, and professional environment. This role will support the SSN Sustainment team through managing office resources, facilities management, coordinating administrative staff, and supporting organizational processes to maintain productivity and compliance. The Office Support Lead will be required to liaise with internal and external stakeholders, including ASC senior management and customer representative and requires a collaborative individual who enjoys challenging work in a fast-paced environment with high attention to detail.

The Office Support Lead plays a critical role in supporting the in-country leadership team and broader ASC USA workforce through the coordination of business operations, executive support, communications, employee engagement, events, governance and office administration activities. The role acts as a central point of coordination across ASC USA and ASC Australia, ensuring effective business rhythms, operational planning, information flow, compliance and workforce support. The position requires a highly organised, proactive and relationship-focused professional capable of managing multiple priorities in a dynamic and growing international environment.

The Office Support Lead operates in a dynamic and evolving environment requiring exceptional organisational skills, sound judgement, initiative and the ability to manage multiple competing priorities simultaneously. The role provides critical operational, administrative and coordination support to the ASC USA business and CLO Leadership Team, ensuring the effective delivery of business operations, workforce administration, communications, employee engagement activities, governance processes and office management functions.

The position requires extensive collaboration with internal and external stakeholders across ASC USA, ASC Australia, customers, suppliers and service providers. The Office Support Lead acts as a central point of coordination for leadership support, workforce administration, procurement activities, business communications, events and operational planning, requiring strong relationship management, discretion and communication skills.

ESSENTIAL SKILLS AND EXPERIENCE

Proven experience in office management or administrative leadership

Strong organisational and time management skills

Proficiency in Microsoft Office Suite and office systems

Excellent communication and interpersonal skills

Proven experience in vendor management

Proven experience adhering to budgets

REQUIRED BEHAVIOURAL COMPETENCIES:

Attention to detail

Ability to manage competing priorities

Professionalism and discretion

Customer service and strong communication

Ability to lead a small team

Key Duties:

Leadership & Executive Support: Deliver streamlined executive scheduling, meeting coordination, travel support, and secure crosscountry communication.
Office Operations Management: Maintain a safe, compliant, wellrun office through efficient facilities, records, and workforce administration oversight.
Communications & Team Support: Coordinate internal communications, Town Halls, engagement activities, onboarding, and operational support across ASC USA teams.
Resource & Vendor Management: Manage procurement, inventory, and vendor relationships to ensure timely delivery of missioncritical resources.
Business Coordination & Governance: Produce accurate documentation, support compliance processes, and align governance practices between ASC USA and ASC Australia.

Degree Requirements:

  • Certificate or Diploma in Business Administration or equivalent experience

  • Must be a U.S. citizen with a Secret Level Security Clearance

Employment Type: Full time