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Product Support Associate Jobs in Provo, UT (NOW HIRING)

Stand Out For Good

Support Associate

Riverton, UT · On-site

$16.50 - $21.25/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Stand Out for Good, Inc

Support Associate

Riverton, UT · On-site

$16.50 - $21.25/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Foundever Brasil

Customer Support Associate

Orem, UT · On-site

$17/hr

Customer Support Associate Foundever is hiring Tech-Savvy and Financial Customer Service Support ... Ability to identify, document, and escalate product issues and customer-impacting trends * Ability ...

Foundever

Customer Support Associate

Orem, UT · On-site

$17/hr

Customer Support Associate Foundever is hiring Tech-Savvy and Financial Customer Service Support ... Ability to identify, document, and escalate product issues and customer-impacting trends * Ability ...

Foundever

Customer Support Associate

Orem, UT · On-site

$17/hr

Customer Support Associate Foundever is hiring Tech-Savvy and Financial Customer Service Support ... Ability to identify, document, and escalate product issues and customer-impacting trends * Ability ...

Foundever

Customer Support Associate

Orem, UT · On-site

$17/hr

Customer Support Associate Foundever is hiring Tech-Savvy and Financial Customer Service Support ... Ability to identify, document, and escalate product issues and customer-impacting trends * Ability ...

chicosfas

Support Associate - Chico's

Riverton, UT · On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Riverton, UT

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Foundever

Customer Support Associate

Orem, UT · On-site

$18/hr

Ability to support servicing needs, including accounts up to 120 days past due * Ability to guide ... Ability to identify, document, and escalate product issues and customer-impacting trends * Ability ...

Dyno Nobel

Customer Support Associate

Salt Lake City, UT · On-site

$17 - $23.25/hr

... Support Associate, you will create value for our customers as single point of customer interface ... Computer literacy in Microsoft products such as; Word, Excel, etc. * Positive attitude, friendly ...

New

Stand Out For Good

Seasonal Support Associate

Riverton, UT · On-site

$14.50 - $16.75/hr

From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...

Home Depot

Store Support

Sandy, UT · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This ... product order status, handling cash management or program compliance, these positions play a ...

Home Depot

Store Support

Riverton, UT · On-site

$14.50 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This ... product order status, handling cash management or program compliance, these positions play a ...

Home Depot

Store Support

Provo, UT · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This ... product order status, handling cash management or program compliance, these positions play a ...

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All JobsProduct Support Associate JobsProduct Support Associate Jobs in Provo, UT

Product Support Associate information

See Provo, UT salary details

$5

$19

$31

How much do product support associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for product support associate in Provo, UT is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $25.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a product support associate?

To thrive as a Product Support Associate, you need strong problem-solving skills, product knowledge, and customer service experience, typically with a high school diploma or equivalent. Familiarity with CRM systems, ticketing software, and basic troubleshooting tools is often required. Excellent communication, patience, and adaptability are standout soft skills for effectively addressing customer concerns and collaborating with team members. These abilities are essential for resolving issues efficiently, ensuring customer satisfaction, and supporting overall business success.

What are the most common challenges faced by product support associates, and how can they effectively handle them?

Product Support Associates often encounter challenges such as managing a high volume of customer inquiries, troubleshooting complex product issues, and balancing multiple tasks simultaneously. To handle these effectively, it's important to develop strong organizational and communication skills, maintain a calm and patient demeanor under pressure, and become thoroughly familiar with the company's product offerings. Collaborating closely with engineering and product teams can also help in quickly resolving technical problems and providing accurate solutions to customers.

What is the difference between Product Support Associate vs Customer Service Representative?

AspectProduct Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge often preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, phone support for product-related issuesCall centers, retail, or online support for general customer inquiries
Employer & Industry UsageTech companies, electronics, software firmsRetail, telecom, service industries
Common Search & Comparison IntentUnderstanding technical support roles, troubleshootingCustomer service roles, communication skills

The main difference between a Product Support Associate and a Customer Service Representative lies in their focus. Product Support Associates primarily handle technical issues related to products, requiring technical knowledge and troubleshooting skills. Customer Service Representatives generally address a broader range of customer inquiries, focusing on communication and service. Both roles are essential in customer-facing support but serve different needs within organizations.

Is product support a stressful job?

Product Support Associates often handle customer inquiries, troubleshoot issues, and provide solutions, which can be demanding during high call volumes or complex problems. The job may involve managing multiple cases simultaneously and requires strong communication skills, but stress levels vary depending on workload, company environment, and individual resilience.

What does a product support associate do?

A product support associate provides technical assistance and customer service for a company's products or services. They troubleshoot issues, answer customer inquiries, and may use tools like ticketing systems to document and resolve problems efficiently. Strong communication skills and product knowledge are essential for success in this role.

What are the most commonly searched types of Product Support jobs in Provo, UT?

The most popular types of Product Support jobs in Provo, UT are:

What cities near Provo, UT are hiring for Product Support Associate jobs?

Cities near Provo, UT with the most Product Support Associate job openings:

Infographic showing various Product Support Associate job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,953 per year, or $19.2 per hour.

Support Associate

Riverton, UT • On-site

Stand Out For Good
Retail • 1 - 5K employees
Learn more about Stand Out For Goodexternal

$16.50 - $21.25/hr

Part-time

Re-posted 11 days ago

Key responsibilities

  • Welcome guests, determine their needs, and assist with finding merchandise and styling recommendations.

  • Achieve personal sales goals and identify opportunities to upsell or cross-sell to increase sales.

  • Maintain store standards by organizing displays, stocking shelves, processing transactions, and assisting with inventory management.

Altar'd State rating

4.9

Company rating: 4.9 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

Job description

242 - Mountain View - Riverton, UT
Who Are We?
Stand Out For Good, Inc. is a rapidly growing women's fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world.
Our Mission
"Stand Out. For Good". Those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
Role Overview
The Brand Representative plays a crucial role in providing a world-class shopping experience for guests while contributing to the overall success and profitability of the retail business.
Primary Responsibilities
  • Welcome every guest with a smile, determine their needs, assist with finding the right merchandise, and offer styling recommendations.
  • Achieve personal sales goals. Identify opportunities to upsell or cross-sell to enhance the guest's shopping experience and increase sales.
  • Work collaboratively with the team to achieve sales goals, maintain store standards, and deliver a world-class guest experience.
  • Maintain product knowledge. Have a thorough understanding of the merchandise offering, including features, benefits, and pricing.
  • Ensure shelves and displays are stocked, organized, and visually appealing.
  • Keep the store clean, neat, and well-maintained to create a beautiful shopping environment.
  • Process transactions accurately and efficiently using a point-of-sale system.
  • Assist with inventory management tasks such as receiving shipments, checking stock levels, and conducting inventory counts.
  • Adhere to company policies, procedures and guidelines, including safety protocols.
  • Process returns and exchanges according to company policy, always ensuring guest satisfaction.
  • Report to work as scheduled, record time worked accurately, and remain flexible to the needs of the business.
  • Must be 18 years or older

*Must be available to work nights & weekends*
Physical Requirements
This position requires extensive periods of standing and walking throughout the entire workday, frequent bending, stooping, reaching, lifting and carrying of items up to 25 lbs., occasional to frequent climbing, sufficient manual dexterity to operate registers, scanners and other electronic equipment, sufficient visual and auditory abilities to complete essential tasks, and sufficient ability to communicate with others to exchange information.
Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
  • #73 in Fortune 100 Best Companies to Work For® 2023
  • #4 in Fortune Best Workplaces in Retail™ 2022
  • #93 in Best Workplaces for Millennials™ 2023
  • #34 in Fortune Best Workplaces for Women™ 2022

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