Product Operations Intern Jobs in Puerto Rico (NOW HIRING)

Position Title:
Engineering Intern
Job Description:
Location: San Juan, Puerto Rico. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
POD - PM Intern will be responsible for supporting the evaluation, documentation, and risk assessment of End User Developed Applications (EUDAs) within the Plan Operations Department. This role focuses on operational risk identification, business process evaluation, and coordination of interviews and assessments to ensure compliance with internal policies and procedures.
How you will make an impact:

• Conducts EUDA risk assessments using approved policies and procedures to ensure applications developed outside BTS thresholds are properly evaluated.
• Coordinates and performs interviews with EUDA owners to gather detailed information on application purpose, design, controls, and operational use.
• Completes EUDA profiles based on interviews, documentation review, and historical information.
• Evaluates EUDA risk classification using the approved risk-classification tool and discusses results with business users.
• Assesses compliance with required controls based on classification and identifies gaps.
• Prepares risk mitigation plans in collaboration with EUDA owners when gaps are identified.
• Performs follow-ups to ensure mitigation activities are completed and documented.
• Supports continuous improvement of business processes by applying analytical and industrial engineering principles.
• Apply critical thinking and structured evaluation methods to interpret information and make sound recommendations

Functions OR examples of projects for this role:

• End User Developed Application (EUDA) Risk Assessment
• Business process evaluation and documentation
• Coordination of interviews with technical and non-technical stakeholders
• Development of risk mitigation plans and follow-up tracking
• Data analysis and interpretation to support operational decision-making
• Support for process improvement initiatives within Plan Operations

Minimum Requirements:

• Ability to work a minimum of 40 hours per week, 8 hours per day.
• Currently enrolled in an Industrial Engineering program, 4th year of studies or higher, at an accredited college/university.
• Graduation date between August 2026 and May 2027.
• Students must be authorized to work in the U.S. without future visa sponsorship requirements.

Preferred Skills:

• Strong proficiency in MS Excel; familiarity with MS Office Suite (Word, PowerPoint).
• Experience with business process evaluation and improvement methodologies.

Job Level:
Non-Management Non-Exempt
Job Family:
ADM > Intern
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.