ZipRecruiter

Log In

1

Product Operations Associate Jobs in Townsend, MA

Eastern Bank

Operations Associate

North Andover, MA

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... products and services offered by the bank. Working Conditions: * Ability to stand and remain ...

Eastern Bank

Operations Associate

North Andover, MA · On-site

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... products and services offered by the bank. Working Conditions: * Ability to stand and remain ...

Eastern Bank

Operations Associate I

Salem, NH · On-site

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... products and services offered by the bank. Working Conditions: * Ability to stand and remain ...

Eastern Bank

Operations Associate I

Salem, NH

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... products and services offered by the bank. Working Conditions: * Ability to stand and remain ...

Gopuff

Operations Associate, Lowell, #298

Lowell, MA · On-site

$16.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... packing, receiving product both within our site and accompanying kitchen (if applicable), and ...

next page

Showing results 1-20

All JobsProduct Operations Associate JobsProduct Operations Associate Jobs in Townsend, MA

Product Operations Associate information

See Townsend, MA salary details

$34.3K

$94.6K

$162.5K

How much do product operations associate jobs pay per year?

As of Aug 22, 2026, the average yearly pay for product operations associate in Townsend, MA is $94,574.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $143,300.00 per year, depending on experience, location, and employer.

What is a product operations associate?

Product Operations Associates are professionals who support product teams by streamlining processes, coordinating cross-functional initiatives, and ensuring that product strategies are executed efficiently. They often act as a bridge between product management, engineering, customer support, and other departments to optimize workflow and communication. Their responsibilities may include data analysis, project management, process improvement, and facilitating product launches. By handling the operational aspects, they enable product managers and teams to focus on innovation and strategy.

What are the key skills and qualifications needed to thrive as a product operations associate?

To thrive as a Product Operations Associate, you need strong analytical skills, attention to detail, and a solid understanding of product lifecycle management, often supported by a relevant degree in business or a related field. Familiarity with tools like SQL, Jira, Salesforce, and data visualization platforms, as well as experience with process documentation, is typically required. Excellent communication, cross-functional collaboration, and problem-solving abilities are crucial soft skills for this role. These competencies are important for optimizing product processes, ensuring smooth team coordination, and driving overall product success.

How does a product operations associate typically interact with product managers and cross-functional teams?

As a Product Operations Associate, you play a pivotal role in streamlining communication and processes between product managers, engineering, design, and other key teams. You’ll often coordinate product launches, gather feedback from stakeholders, and help ensure that everyone is aligned with timelines and goals. Regular collaboration involves organizing meetings, documenting requirements, and tracking progress through project management tools. This role requires strong organizational skills and proactive communication to help resolve bottlenecks and ensure successful product delivery.

What is the difference between Product Operations Associate vs Product Manager?

AspectProduct Operations AssociateProduct Manager
ResponsibilitiesSupports product teams with data analysis, process improvements, and coordinationDefines product vision, strategy, and oversees development from conception to launch
Required SkillsData analysis, communication, project coordinationStrategic thinking, leadership, cross-functional collaboration
Work EnvironmentCollaborative, cross-departmental teams within tech companiesLeadership roles within product teams, often with managerial responsibilities
Common UsageEntry to mid-level support role in product organizationsSenior role with decision-making authority over product direction

The Product Operations Associate typically supports product teams with data and process management, focusing on operational efficiency. In contrast, the Product Manager leads product strategy and development, making key decisions to shape the product's future. Both roles are essential but differ in scope and responsibilities.

What cities near Townsend, MA are hiring for Product Operations Associate jobs?

Cities near Townsend, MA with the most Product Operations Associate job openings:

Product Operations Associate jobs near you
Infographic showing various Product Operations Associate job openings in Townsend, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $94,574 per year, or $45.5 per hour.

Operations Associate

Eastern Bank

North Andover, MA

$24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Eastern Bank rating

8.3

Company rating: 8.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

47th of 171 rated banks

Job description

 Starting Rate: $24.50 

Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

The Operations Associate maintains primary responsibility for all operational elements of a small to mid-sized office.  Operational responsibilities include, but are not limited to, cash vault and ATM management, managing negotiable instruments, adhering to compliance and security requirements, routine cash drawer audits, executing on quality control processes around new account opening, and other such branch activities.  Fully skilled in both sales and transactional capacities, incumbents also directly service retail branch customers as needed.

Responsibilities:

Maintains primary responsibility for all operational elements of a small to mid-sized banking office by:

  • Managing the branch cash vault to within prescribed limits and serving as the vault custodian.  Must master the use of the bank's cash forecasting system. 
  • Serving as the branch's ATM custodian; ensures it remains stocked, functional, and is balanced daily.
  • Auditing all negotiable instruments, cash drawers, foreign currency (if applicable) and related logs to ensure adherence to defined policies and procedures.
  • Responsible for all operational components in the branch such as balancing and researching cash errors, filing necessary BSA forms, compliance and security elements
  • Stays abreast of all compliance and security requirements and implements processes within the branch to ensure regular adherence.
  • Routinely reviews new account opening documentation, to include some that is more complex (i.e. corporate resolutions, business customer profiles, businesses designated as high-risk, etc.) to ensure adherence to bank policies and procedures

Incumbents in this position are skilled in both sales and transactional capacities and personally service all customers by:

  • Opening deposit accounts and taking loan applications for various lending units 
  • Closing consumer loans 
  • Making referrals to other bank business lines and third-party partners
  • Handling routine account maintenance and other servicing issues
  • Processing monetary transactions such as cashing checks, making deposits, selling monetary instruments, buying/selling foreign currency, processing credit card cash advances

Maintaining safe deposit records properly to include contracts, access slips and assisting customers with access to safe deposit boxes (if applicable).

Problem Solving and Decision Making:

Balancing policy and procedure with appropriate judgement, makes decisions that are mutually beneficial to the bank and the customer.  If written policy is unclear or there is any uncertainty, the Operations Associate should seek guidance from his/her Assistant Branch Manager, Branch Manager, Regional Manager, or if necessary, Retail Administration

Qualifications:

  • Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment.  Individual should be an outgoing self-starter and be technically literate.
  • Enthusiastic individuals with strong interpersonal skills and a desire to be in the 'customer service' business are ideal candidates for this role.  Basic business acumen and professionalism are also required. Strong written and verbal communication skills are critical, as are the ability to build relationships and strong alliances across the organization and to quickly learn all there is to know about the products and services offered by the bank. 

Working Conditions:

  • Ability to stand and remain standing for up to five hours at a time without a break. 
  • May be required to lift and/or move coin/currency bags weighing 25-30 pounds.
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer.  All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you're excited about this role but your experience doesn't fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

What Eastern Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply