Product Designer Jobs in Raleigh, NC (NOW HIRING)

PublicInput develops and supports Software-as-a-Service (Saas) solutions designed for government agencies and their consultant partners to facilitate and manage better communication with the public.

Based in Raleigh, NC, the company was founded with a vision to access and elevate historically underrepresented communities in the municipal and state planning process, while simultaneously streamlining cumbersome administrative work that so often prevents equitable outcomes.

With a shared background in planning consulting, the company's co-founders believe that technology can play a key role in making government more responsive and representative of communities' broadest needs.

Many engagement solutions only address small parts of the engagement process, offering a piecemeal approach that relies on third-party partnerships to fill in the gaps. 

PublicInput uses a unified approach, blending traditional and virtual engagement tactics via one integrated platform. 

Reliable, equitable, and simple, our easy-to-use user interface gives governments all the tools needed to facilitate successful public engagement.

PublicInput is driven by the idea that "life is all about the people you meet and the things you create with them." We are privileged to work with exceptionally talented colleagues to create a meaningful change for governments and society.

PublicInput's mission is to enable collaborative democracy through technology. This means creating systems that allow governments to build relationships with their community through more reliable communication, lowered barriers to participation, and data analytics to understand what they're hearing.

That is why we work hard to be the experienced and empathetic innovation partner that state and local governments deserve, while building an exceptional team and company.

PublicInput is seeking a Product Manager with experience in the B2B or B2G space to bring dedicated capacity and leadership to our product development process. This role reports directly to the CPO and interfaces with the Engineering Team, Customer Success Team, and Marketing Team.

• Play an active role in defining and executing product strategy, roadmap, and features, balancing business, technology, and user needs
• Write high-level requirements - typically as user stories and epics  
• Run customer discovery projects and represent the customer (be a proxy) within the development process  
• Evangelize the product vision
• Plan for and play an active role in product design work  
• Maintain and prioritize the product backlog
• Track releases and provide product marketing with insights on key differentiators and product messaging
• Participate in daily scrum meetings, planning, reviews, and retrospectives
• Make data-informed and  analysis-based recommendations to management and development teams
• Define features and achieve product vision from product definition and planning through development, release, and end of life
• Create, manage, and prioritize tickets inthe  company's project management system (DevOps)
• Support Quality Assurance (QA) in developing stories for acceptance testing
• Generate reports and product documentation, including internal stakeholder training

Professional Qualifications 

• Bachelor's Degree in Business, Marketing, Computer Science, Engineering, or equivalent work experience
• 3-5+ years of experience as a product manager and/or product designer for a SaaS product
• Client-facing requirements gathering and training experience required
• Agile Development methodology, Design principles, and Quality Assurance
• Pragmatic Marketing Framework experience preferred, but not required
• Govtech experience preferred, but not required
• Experience with product analytics and AI tools is a plus
• Ability to break down high-level projects into actionable stories
• Ability to identify requirement gaps and make improvements to product requirements
• Proficiency in creating and analyzing workflows, business processes, and wireframes
• Experience running multiple projects and delivering key business outcomes on time
• Demonstrated ability to balance multiple, competing priorities in a fast-paced environment

Personal Qualifications

• Strategic Thinker
• Empathetic, creative, and pragmatic Problem Solver
• Experienced in working with cross-functional teams
• AI and new tech Enthusiast

This role pays a market-competitive base salary and is eligible to participate in the company's annual bonus plan.

You may also be eligible for our equity incentive program that awards high-performing employees on an annual basis. These option grants are awarded at the CEO's discretion to acknowledge employees who have made significant contributions to achieving our goals.

• Unlimited Paid Time Off: You know yourself best, so we trust you to take the time you need to maintain a rewarding work/life balance.
• Group Health, Dental, and Vision Plan: PublicInput offers a company-subsidized healthcare plan that covers 100% of your medical premiums or up to $800 per month for you and your dependents. We also have options to add Dental, Vision, Life, and other benefit coverages for the employee and their family.
• HSA Contribution: PublicInput will contribute annually (spread over each month) to an employee's Health Savings Account (HSA).
• Pre-tax 401 (k): The company provides access to make pre-tax contributions to a 401 (k) plan, and will match 50 cents on the dollar up to 6% of an employee's base salary

Our offices are based out of Raleigh Founded in the Glenwood South neighborhood of Downtown Raleigh. We're fortunate to be surrounded by fellow social entrepreneurs and high-growth companies. Glenwood South contains a multitude of restaurants, bars, unique shops, and art galleries.

PublicInput is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law.

As a condition of employment, you are required to sign and comply with an Employee Confidential Information Invention Assignment Agreement that requires, among other provisions, the assignment of rights to any invention made during your employment at the Company, and non-disclosure of Company proprietary information.

All company offers are contingent upon the completion of a criminal background check. Your employment is at-will, and either you or we may terminate your employment at any time, with or without notice.

PublicInput celebrates all people and is committed to working actively towards equity and accessibility for everyone.

We believe society is strongest when everyone is listened to, respected, valued, and able to contribute to the decision-making process, regardless of race, sex, ethnicity, national origin, religious faith, disability status, sexual orientation, or gender identity.

We seek talented individuals whose skills and experiences can help us transform the way government and communities work together.

We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all areas of our company.